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Santos Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,378 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

FREE LOANER VEHICLES WITH APPOINTMENTS.
FAMILY OWNED AND OPERATED SINCE 1981.
CERTIFIED TECHS. FREE LOANER VEHICLES WITH APPOINTMENTS.
FAMILY OWNED AND OPERATED SINCE 1981.
CERTIFIED TECHS.

Categories
Car Maintenance, European Auto Repair, Domestic Auto Repair
Contact
(513) 761-7881
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1217 Springfield Pike Cincinnati, OH 45215-2123
Get Directions
Santos Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,378 Reviews)
Write a Review
Recent Reviews
FS
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FRED S.
Wyoming, OH
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
9
Always comfortable doing business with Santos Auto . I trust them!!
Always comfortable doing business with Santos Auto . They are honest people !
DF
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DICK F.
Wyoming, OH
Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent service
Always excellent service that’s done right the first time
MY
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MELINDA Y.
Cincinnati, OH
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Quality Work + Great Communication
They listen and clearly relate the work that needs to be done. They are respectful and get the job done e quickly.
Verified Customer
Cincinnati, OH
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Easy service check and oil change
Tony and his technicians and officers staff are always eager to please and they are very efficient.
Verified Customer
Cincinnati, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Review
Efficient, reliable and trustworthy.
SS
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STAN S.
Cincinnati, OH
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Very Pleased
As far as I can see Santos is an honest and competent Auto Shop - not an easy thing to find.
DM
DEBRA M.
Cincinnati, OH
Honda Insight
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
First time
Part of the gravel guard dropped and I was dragging it. I saw Santos Auto Service as I was driving home and dropped in to see if they could help me. I couldn’t have experienced a better response- professional, prompt, thorough and polite. I will return.
BT
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BILL T.
Wyoming, OH
BMW 740i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Leak in radiator/water system
Got an appointment quickly. Good communication on the problem and solution. Very helpful!
BB
Bob B.
Cincinnati, OH
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
Category: Service
Bob said they did a great job.
Recommended
Verified Customer
Cincinnati, OH
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
9
Top level Service
Reasonable expectations set up front, good communication during a multi-day repair, value priced, and willing to listen to my Dad jokes
ER
E. R.
Cincinnati, OH
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
The place you can always count on on excellence!
This place is always proficiency plus. Would recommend to the highest!
CM
CHIP M.
Cincinnati, OH
Jaguar F-TYPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Easy
My service time slot was reserved for simple maintenance tasks, and then had the surprise of adding several more time-intense emergency services.They still got all completed affordable in the same day, and made it look easy. It was certainly easy on me!
LV
Lida V.
Hamilton, OH
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Lida said they had been great, they always told her what was needed and what was not needed to be done.
Recommended
MH
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MARCIA H.
Cincinnati, OH
Mazda CX-30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Damaged tire replacement
I hit a huge pothole and consequently damaged 2 tires. I called and they got me in right away! I was at work but Becky was fantastic at saying in touch, working with my car warranty and getting the tires I needed at a great price. The work as always was fantastic. It is such a relief to have a place I can trust , fantastic mechanics and compassionate staff. Thank you Santos!!
RB
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RICK B.
Fort Thomas, KY
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Exemplary. The Gold Standard
As always, the service was prompt and professional and the recommendations demonstrated unsurpassed expertise.
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