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Santos Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,304 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

FREE LOANER VEHICLES WITH APPOINTMENTS.
FAMILY OWNED AND OPERATED SINCE 1981.
CERTIFIED TECHS.
FREE LOANER VEHICLES WITH APPOINTMENTS.
FAMILY OWNED AND OPERATED SINCE 1981.
CERTIFIED TECHS.

Categories
Car Maintenance, European Auto Repair, Domestic Auto Repair
Contact
(513) 761-7881

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1217 Springfield Pike Cincinnati, OH 45215-2123
Santos Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,304 Reviews)

RT
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RANDY T.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent service
Excellent service!

MR
MELANIE R.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent communication regarding my vehicle with Sahnez.
Staff prioritized service needs. Able to accommodate all necessary vehicle maintenance needs and parts. Priced goods and services for planned future service. Excellent communication between staff and customer. Sahnez very helpful and efficient!

DB
DARRELL B.
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great prompt service and the ladies in the office were so friendly.
The tech showed concern for my needs and was truly friendly

Verified Customer
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Excellent
Excellent service and great people to work with.

HH
Haley H.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Haley said she pulled into their facility to have them check her tire, needing to get her child to school .The tire had come off the rim so they needed to keep the vehicle there, but gave her a ride to take her child to school. They had her tire done before school was out. She was very impressed.
Recommended

TE
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TANGEE E.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great work, quick and professional
I trust Santos, have taken all my cars to them for the last 5 years. anything from oil change to major repairs. Mr Tony has so much knowledge on high end cars.

AW
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AMY W.
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Fit me into their busy schedule
Had to drop my car off without an appointment because power steering went out and LOTS of lights were lit up on my dashboard. They got me in same day and even had a loaner car for me!!!

SL
SHANNON L.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Highly recommend
My engine light came on so I took my car to an auto shop I’ve visited before. My purge valve & fuel cap needed replacing and I was quoted over $800, $300 being just for labor. That sounded ridiculous so I ordered the parts directly from the dealership and my uncle recommended I call Santos to see if they could install them. I called & was quoted $192 for labor (obviously better than $300). I dropped my car off at 8am and it was fixed around 10am! I highly recommend Santos. They are friendly and quick!

DT
Dwight T.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Dwight said he felt like they did the work, they let him know what they were doing and they took good care of his vehicle. They were prompt and he will continue going there.
Recommended

ES
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ERIC S.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Friendly, skilled, and responsive
Santos is simply the best, from the outer office to the skilled technicians in the garage. I wouldn’t take our cars anywhere else!

Verified Customer
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Such good people and great service
Santos is solid people, knowledgeable and ready to help you with a smile. excellent service, great mechanics.

AP
ADA P.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
EXCELLENT SERVICE
First, everyone was very kind, polite and knowledgeable. Prior to services being rendered. I was notified. They help to make my decisions much easier. I'm 75 yrs. old and love my vw bettle bug. After repairs she runs like new. Santos, you guys are my auto service for life. THANK YOU!

LH
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LATRICE H.
Middletown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Santos Auto
I have been going to Santos Auto for about 10 years now. Hands down, the best place around Cincinnati to get all your car care needs, hint I have been going back for 10 years. Try them! You will see☺️. They are honest about what is wrong with your vehicle, and reasonable priced.

MD
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MIKE D.
Wyoming, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great service for me! Since 1980!
What can I say about Tony Santos’s? There is a reason he has been in the same spot for over 40 years! He has a vast knowledge of all cars foreign! Doesn’t try to upsell you with added issues,and doesn’t have to. Fixed the issues with my 23 year old VW I asked him to fix, and that was all. Going back for other repairs soon. Price? Quality costs money. How much do you want? Great employees all of them. Thank you Tony Santos’s!

RM
ROB M.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Diagnostics
Every time I take my vehicles to santos, they treat me with respect and properly analyze issues. The feedback is top notch and I am consistently satisfied with their service and high ethical integrity.
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