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Santos Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,352 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

FREE LOANER VEHICLES WITH APPOINTMENTS.
FAMILY OWNED AND OPERATED SINCE 1981.
CERTIFIED TECHS. FREE LOANER VEHICLES WITH APPOINTMENTS.
FAMILY OWNED AND OPERATED SINCE 1981.
CERTIFIED TECHS.

Categories
Car Maintenance, European Auto Repair, Domestic Auto Repair
Contact
(513) 761-7881
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1217 Springfield Pike Cincinnati, OH 45215-2123
Get Directions
Santos Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,352 Reviews)
Write a Review
Recent Reviews
SD
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STUART D.
West Chester, OH
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Mazda CX9 Tow Hitch installation
I needed a tow hitch installed on my Mazda CX9. The process involved lowering the muffler, loosening rear panels, cutting a notch in the bumper panel, installing the hitch, then reassembly of all the above. Very involved but well done looks as if it was done at the factory.
WD
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WALT D.
Cincinnati, OH
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Best service ever
I'm very satisfied with the service that I have received from Santos They very professional, and have excellent personal. I would strongly recommend them to anyone.
BH
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BRUCE H.
Wyoming, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Brake repairs
Service was great as usual
AS
ANDREA S.
Wyoming, OH
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great company
It's a great company to work with. They have always been very helpful very thoughtful and very very enjoyable to work with.
ST
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SEDRA T.
West Chester, OH
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Customer Service
Santos has great customer service.
KJ
KAREN J.
Dayton, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Santos Automotive
As a longtime customer I’m happy to say that they are honest, do excellent work at fair prices and place a priority on customer service.
Verified Customer
Cincinnati, OH
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent
Always a pleasure to work with Santos - finished fixing my car in less than 24 hours.
DS
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DAVID S.
Cincinnati, OH
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Great service!
Santos does a great job servicing our Audi Q5. Always appreciate their thorough car care.
KK
K. S. K.
Cincinnati, OH
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
9
Santos service
Reliable fair transparent
Verified Customer
Lebanon, OH
Acura ILX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Friendly service, free loaner
My wife and I both had are vehicles serviced this week. As usual they provided a quick turnaround on both my truck and her car. The use of a loaner makes getting the serviced easy.
BD
BERNADETTE D.
Cincinnati, OH
Honda Crosstour
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
0
My service was incredible.
I love Santos they always very friendly and get things done very quickly for me. They even brought me a car to work and fix my car while I was working that was awesome and I really appreciate it.
AS
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ANNE S.
Wyoming, OH
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Healthy car once again
All of a sudden the malfunction light came on. Later that day, the car would jump when I started it from a stop sign. Santos to the rescue. All was fixed in a day and I also got a loaner! Hurray for Santos Auto.
JB
JO ANN B.
Wyoming, OH
Mercedes-Benz E400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Like working with a caring family member
I just wanted to say thank you to Sahnez for helping me figure out what tires to get as replacements. She went the extra mile per usual to find the right fit by doing excellent research and checking in with me about cost.
KN
KAREN N.
Cincinnati, OH
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
road trip check up
Top notch, first class service and prices turn around time for repairs excellent
there is something to be said about family run businesses in your local neighborhood. Much appreciated Great office staff too
SZ
STEVE Z.
Wyoming, OH
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Complete & Trusted Auto Care
We needed a number of routine maintenance items on an older vehicle and asked for an inspection for anything we might of missed. Our trust in Santos Auto is very high and they found some other needed work and confirmed where the car is fine. The thoroughness and quality of the work performed is very appreciated.
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