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Selma Automotive LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(219 Reviews)
83
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

With over two decades of automotive experience, the team at Selma Automotive & Transmission Repair works hard to provide vehicle owners in Selma, Texas, with the high-quality auto care they deserve. Family owned and operated, we make sure our services bring the best out of your vehicle. With over two decades of automotive experience, the team at Selma Automotive & Transmission Repair works hard to provide vehicle owners in Selma, Texas, with the high-quality auto care they deserve. Family owned and operated, we make sure our services bring the best out of your vehicle.

Categories
Auto Maintenance, Oil Change, Transmission Repair
Contact
(210) 876-3467

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
15403 IH-35 N STE C Selma, TX 78154
Selma Automotive LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(219 Reviews)

Verified Customer
San Antonio, TX
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Transmission oil replacement
Good experience all around.
Wally R. from Selma Automotive LLC responded on 03/26/2025 01:16 PM

We deeply appreciate your feedback and are thrilled to hear that you had a positive experience with our service. Ensuring customer satisfaction is our top priority, and we are dedicated to providing excellent service at all times. Your review serves as confirmation that our efforts have been successful in meeting your needs and exceeding your expectations. We take pride in delivering exceptional service to each and every one of our clients, and it is truly gratifying to know that you recognize and value the hard work we put into ensuring customer satisfaction. Thank you for taking the time to share your feedback, as it motivates us to continue striving for excellence in all aspects of our service delivery.


NO
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Nereida O.
Boerne, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Great Service
Wally and his team are very professional very great environment and the office is clean I will definitely recommend this place thank you guys for your work and great service
Wally R. from Selma Automotive LLC responded on 03/24/2025 12:46 PM

As a dedicated and professional team, we appreciate your review and understand the significance of maintaining high standards in our work. Your feedback serves as a valuable tool for us to continuously improve and grow in our respective fields. We take great pride in delivering exceptional service to our clients and customers, and transparency in explaining our processes is crucial in fostering trust and understanding. By acknowledging the importance of professionalism in all aspects of our work, we strive to create a positive experience for all those we interact with. Rest assured that your comments are taken seriously, and we are committed to upholding the highest level of quality and integrity in everything we do. Thank you for taking the time to share your thoughts with us.


KF
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Kimberly F.
New Braunfels, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Fast service, fixed right
I limped into the service center, so worried about my diesel truck, but I didn’t need to. They took care of it the same day and let me know about further work that needed done. I will be back as soon as I can to finish everything.
Wally R. from Selma Automotive LLC responded on 03/24/2025 12:43 PM

Thank you for taking the time to provide your review of our services. We understand the importance of having your car serviced in a timely manner, and we strive to meet and exceed our customers' expectations. Our team of highly skilled technicians works diligently to ensure efficient and prompt service, so that you can get back on the road safely as soon as possible. Your feedback is invaluable to us as it helps us continuously improve and enhance the quality of our services. Rest assured that we are committed to providing exceptional customer care and top-notch automotive solutions to all our valued clients. Thank you again for choosing us for your car servicing needs, and we look forward to serving you again in the future.


CR
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CONRADA R.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Superior Service
When you contact this company they conduct themselves with hospitable professionalism. They listen to what you have to say about your vehicle patiently and ask questions when appropriate. To say the least, the customer service is superb. The business environment is convenient and the staff are hospitable. Staff answer any and all questions in a timely fashion with diligence.The system they use to keep patrons informed about the inspection being done on their automobile is first-class. They send it via text to the patron. There you can view everything recorded in a simple Swiss style organized fashion. You also have access to all of the information sent after service. This is convenience I personally love. I appreciate the friendly staff and their prices! These gents will be my go-to mechanics!
Wally R. from Selma Automotive LLC responded on 03/24/2025 12:41 PM

We sincerely appreciate your feedback and are delighted to hear that we exceeded your expectations in terms of service and hospitality. At our establishment, we strive to provide the highest level of customer service possible, ensuring that each and every guest feels welcomed and taken care of throughout their visit. Your positive review serves as validation that our commitment to excellence is being recognized and appreciated by our valued patrons. It is our goal to consistently deliver exceptional experiences for all who choose to service there vehicle with us, and your kind words reaffirm that we are on the right track towards achieving this objective. Thank you again for taking the time to share your thoughts with us - it truly means a great deal to our team.


Verified Customer
Cibolo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
New transmission
Communicated with us and was very helpful. No pressure.
Wally R. from Selma Automotive LLC responded on 03/24/2025 12:48 PM

Thank you for your review. Effective communication is crucial to our customers as it helps to clarify any questions or concerns they may have regarding our products or services. By actively engaging with feedback, we demonstrate our commitment to addressing customer needs and ensuring their satisfaction. Feedback allows us to continuously improve and fine-tune our offerings, ensuring that we meet the high standards that our customers expect from us. Moreover, clear and transparent communication fosters trust and loyalty between our brand and our valued customers, establishing a strong rapport that enhances long-term relationships. We value your input and appreciate the time you took to provide us with your valuable feedback, as it ultimately contributes to the ongoing success of our business.


CW
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CHRISTOPHER W.
Cibolo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Very professional
Straight forward to customer gave several options and knowledgeable about components regarding to my service
Wally R. from Selma Automotive LLC responded on 03/04/2025 07:18 AM

We appreciate your review and value the feedback you have provided. As a company, we place a strong emphasis on honesty and transparency in order to provide our customers with the best possible service and results. By being upfront and truthful with our customers, we strive to build trust and establish long-lasting relationships based on integrity. Our commitment to delivering excellent service is reflected in every interaction we have with our clients, ensuring that they are not only satisfied with the outcome but also feel confident in the process along the way. Your recognition of our efforts is truly appreciated, and we will continue to uphold our standards of honesty and excellence for all future interactions. Thank you for choosing us as your service provider.


MG
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MEL G.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
In need of services ASAP for my Lexus!
Wow, what a great experience! The staff was so nice and knowledgeable. I needed some services but didn't want to deal with traffic all the way across town. A friend suggested this place, so I thought I'd give it a try. Wally, the owner, was amazing! I needed a bunch of things done - oil change, new filters, tire rotation, you name it! They did everything perfectly, and I didn't have to wait long at all!!
Wally R. from Selma Automotive LLC responded on 02/27/2025 09:42 AM

Thank you for taking the time to leave a review of your recent experience with us. We are pleased to hear that we were able to meet your expectations and provide you with timely service in resolving the issue with your car. Here at our establishment, customer satisfaction is our top priority, so it is always rewarding for us to receive positive feedback from our valued customers like yourself. Our team works diligently to ensure that all customers receive efficient and effective service, and we are delighted that we were able to do just that for you. Your satisfaction means everything to us, and we appreciate your recognition of our efforts in delivering exceptional service. Thank you once again for choosing us, and we look forward to serving you in the future.


Verified Customer
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Top-Notch
I’ve been a loyal customer of Wally and his team at Selma for years, and they never disappoint! They recently did an alternator and battery replacement on my Ford Explorer, and as always, their work was top-notch. Wally and his crew go above and beyond to ensure that every job is done right. I appreciate their commitment to quality and customer satisfaction, and I highly recommend their services to anyone looking for reliable, professional automotive care.
Wally R. from Selma Automotive LLC responded on 02/10/2025 12:47 PM

We would like to sincerely thank you for your unwavering loyalty as a customer. Your consistent support means a great deal to us and we truly appreciate your business. We are dedicated to providing the highest quality products/services and maintaining the trust you have placed in us. Rest assured, we will continue to strive for excellence in all aspects of our work as we aim to meet and exceed your expectations. Your satisfaction is our top priority and we are committed to delivering outstanding value every time you choose to do business with us. Thank you again for your loyalty, trust, and continued support, it is truly valued by everyone on our team.


MC
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MERLYN C.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Extraordinary service
Mr. Rodriguez himself came in on a Saturday afternoon to secure my vehicle in the garage over the weekend after being towed to his facility. First thing Monday morning he ran it through the diagnostics and identified a failed sensor. Ordered the OEM part and the car was ready by Thursday. More than amazing since the Hyundai service manager told me I might have to wait a month to a year (!) for the part. All communications were prompt, thorough and professional. So thankful that AAA introduced me to Selma Automotive!
Wally R. from Selma Automotive LLC responded on 01/27/2025 07:45 AM

We would like to express our sincere gratitude to Mrs. Merlyn for taking the time to provide such a thoughtful review of our service. It is feedback like this that drives us to continuously strive for excellence and go above and beyond for our clients. Customer satisfaction is at the core of everything we do, and we truly appreciate any opportunity to improve and enhance our service delivery. We understand that going that extra mile can make all the difference in creating a positive experience for our customers. Mrs. Merlyn's review serves as a valuable reminder of the importance of consistently delivering exceptional service, and we are committed to upholding these standards in all interactions with our valued patrons. Thank you again, Mrs. Merlyn, for your kind words and continued support.


MB
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MARIE B.
Selma, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Outstanding service, and very good customer service!!!
Always outstanding service, very thorough, outstanding service all around full stop!!!
Wally R. from Selma Automotive LLC responded on 01/27/2025 07:04 AM

Thank you for taking the time to leave a positive review, Marie. It was truly a pleasure to have the opportunity to take care of both you and your car. As a professional in the automotive industry, customer satisfaction is our top priority, and we strive to provide exceptional service every step of the way. Your feedback is invaluable to us as it helps us continuously improve and tailor our services to meet the needs of our clients. We are delighted that you had a positive experience with us and we look forward to serving you again in the future. Thank you for choosing us and entrusting us with the care of your vehicle.


PR
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PETER R.
Converse, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Tuneup and oil change
I brought my wife's car in for tuneup and oil change. They did a great job in doing so. They were prompt and called me when it was done. They were done a lot sooner than expected and called me. I didn't answer till couple hours later. My bad!!! Thanks to you I have a happy wife with a safe and sound car.
Wally R. from Selma Automotive LLC responded on 01/13/2025 07:50 AM

Thank you for entrusting us with your business, allowing us the opportunity to serve you and your family. We value your satisfaction highly, and are pleased to hear that we were able to bring happiness to your household through our services. It is our commitment to provide timely and efficient service, ensuring that we always exceed your expectations. Your feedback and support are invaluable to us as we strive for continuous improvement in our operations. Rest assured that we will continue to uphold the high standards of quality and professionalism that have earned us your trust. We look forward to serving you again in the future and fulfilling all of your automotive needs with excellence.


ES
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ERICA S.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Well ran business
I went to go get my oil change done during my lunch break. The service was fast and everyone there was so nice and professional. I will definitely be coming back for any other car services I may need in the future.
Wally R. from Selma Automotive LLC responded on 01/10/2025 02:10 PM

Thank you for your review, i am delighted to hear that you were satisfied with the service provided for both you and your vehicle, it was a pleasure taking care of your car and ensuring that it was return to you in top condition. Customer satisfaction is our utmost priority, and we take pride in providing exceptional service to all of our clients. Your positive feedback reassures us that we are fulfilling our commitment to excellence in automotive care, if there is anything else we can assist you with in the future, please do not hesitate to reach out, Thank you once again for entrusting us with your vehicle, we look foward to serving you again in the future.


Verified Customer
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Brake Service
Great Services , reasonable prices and fast thank you Wally for your great service keep it up !!
Wally R. from Selma Automotive LLC responded on 01/27/2025 08:02 AM

Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you found our pricing and service to be excellent. At our company, we strive to offer competitive prices without compromising on the quality of our products or services. We place a strong emphasis on providing exceptional customer service, so it is truly gratifying to know that we have met your expectations in this regard. Your positive review not only serves as a testament to our commitment to delivering value to our customers but also motivates us to continue improving and exceeding your expectations in the future. We genuinely appreciate your support and look forward to serving you again in the future. Thank you for choosing us as your trusted provider.


Verified Customer
Cibolo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Good experience, explained the work accomplished
Very satisfied.
Wally R. from Selma Automotive LLC responded on 01/07/2025 03:04 PM

Thank you for your Review We are glad that we are meeting your expectation please let us know if you need any other services you have great year !! Thank you for your business !!


SS
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SHERLYNN S.
Selma, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Alternator replaced
I found a great place to take my car for repairs. They are located behind Rooms To Go, didn’t know they were there. They are very courteous and will make sure you car is repaired properly!
Wally R. from Selma Automotive LLC responded on 12/30/2024 06:28 AM

Thank you Sherlynn for your review We are happy that we met your expectations please let us know if you have any other services for your vehicle you have a happy New Years !!

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