business image

Shawnee Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,787 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service. Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service.

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(847) 251-1234

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
332 Linden Ave Wilmette, IL 60091-2843
Shawnee Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,787 Reviews)

CS
gravatar
CHRISJON S.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Outstanding and professional
They do outstanding and honest job repairing all their vehicles

DS
DOUG S.
Winnetka, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Excellent Service
Quick brake job. I was amazed how fast they were able to get it done.

GS
gravatar
GREG S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Always reliable!
The folks at Shawnee did a quick turnaround of our 2 autos when we needed them most! No surprise to us as we have been taking our 3 generations of cars to them for close to 50 years and have been given the best of service every time. Couldn't give a higher recommendation!
Thanks Phil and George!
Phil M., Manager from Shawnee Service Center responded on 03/27/2025 09:46 AM

It's fantastic to hear that we've been part of your automotive journey for nearly half a century! Helping out three generations is no small feat, and we appreciate your loyalty more than you know. A quick turnaround when you're in a pinch is what we strive for, and we're delighted to help keep your wheels turning. Your recommendation means the world to us – we promise to keep the good times and great service rolling for the next 50 years!

Shawnee Service Center
Phil Marvin

BK
BETH K.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great service.
Excellent service.
Phil M., Manager from Shawnee Service Center responded on 03/25/2025 01:54 PM

We really appreciate your feedback! We're glad to hear that you experienced excellent service. Our team always aims to provide the best, and it seems we hit the mark this time. If there's anything more we can do to make your next visit even better, just let us know!

Shawnee Service Center
Phil Marvin

JB
JOHN B.
Chicago, IL
Acura 3.2TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Excellent
Michelle was amazing. So patient and kind. Highly recommend
Phil M., Manager from Shawnee Service Center responded on 03/24/2025 04:53 AM

We genuinely appreciate your feedback! It sounds like Michelle really knocked it out of the park with her patience and kindness. Having someone like that around can make all the difference. Your recommendation means a lot to us, and we look forward to providing more amazing service in the future!

Shawnee Service Center
Phil Marvin

SV
gravatar
STEVEN V.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Always responsive honest and reliable
Terrific honest service everytime
Phil M., Manager from Shawnee Service Center responded on 03/23/2025 09:31 AM

We appreciate you taking the time to share your thoughts with us. It’s great to hear that you’ve had such a positive experience! We aim to keep things straight and simple—just like a good mechanic should. Thanks for choosing us for your service needs!


Verified Customer
Winnetka, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Trustworthy Service!
Shawnee’s service is excellent! No place else I trust more.
Phil M., Manager from Shawnee Service Center responded on 03/23/2025 09:31 AM

We're glad to hear that you consider us the best of the best! It's always our goal to provide excellent service that earns your trust. If only we could invent a little medal for our customers who appreciate us so much! Just know that your support means a lot to the team. We look forward to continuing to serve you with the same excellence you’ve come to expect.


KL
KERRY L.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Always great service! My family has been going there for years
Great service every time. George and his staff are efficient and kind!
Phil M., Manager from Shawnee Service Center responded on 03/23/2025 09:31 AM

We appreciate your feedback! It’s fantastic to hear that George and the team are hitting the mark with both efficiency and kindness. We like to think of customer service as an art form, and it sounds like they’ve mastered it. Looking forward to keeping that great service rolling for you!


CB
gravatar
CHRISTOPHER B.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Trustworthy service!
We have used Shawnee for several years- we appreciate the way they explain what needs to be done and trust their recommendations. Once they advised against a big repair that another shop recommended - it was great advise because we had no issues in the future regarding the “problem” the other mechanic tried to sell us on.
Phil M., Manager from Shawnee Service Center responded on 03/20/2025 09:31 AM

We appreciate your loyal patronage over the years! It’s always great to hear that our team’s explanations and recommendations provide the clarity and trust you’re looking for. It sounds like we saved you from a costly “problem” that was more of a scare tactic than anything else. We’re happy to be your trusted pit crew in this journey!


CC
COLLEEN C.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Car repair
I can’t say enough about the wonderful service I received at Shawnee. They handled the whole situation perfectly.
Phil M., Manager from Shawnee Service Center responded on 03/14/2025 04:50 AM

It sounds like we hit the sweet spot with your service experience! We're glad to hear that everything went smoothly and that our team could assist you effectively. Making your experience wonderful is what we aim for, and it seems we've accomplished just that. If there's anything else we can do to keep the good vibes rolling, just let us know!

Shawnee Service Center
Phil Marvin

FC
gravatar
FRANK C.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great Job
Brought car in at 8:30 and finished at noon. Did an excellent checking of the necessary systems.
Phil M., Manager from Shawnee Service Center responded on 03/12/2025 05:02 AM

We're glad to hear you had such a smooth experience with us! It sounds like we got your car back to you faster than a coffee break can brew. We're always here to ensure everything is running as it should. If your car ever needs more TLC, you know where to find us!

Shawnee Service Center
Phil Marvin

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Emergency battery replacement.
Quick, efficient & thorough—as always.
Phil M., Manager from Shawnee Service Center responded on 03/10/2025 05:00 AM

Thank you for the fantastic review! We're delighted to hear that you found our service quick, efficient, and thorough. It's our mission to keep things running smoothly, just like your favorite tune on a well-tuned radio. We appreciate your support and look forward to keeping your wheels turning!

Shawnee Service Center
Phil Marvin

JB
JOHN B.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
I've used Shawnee for over 40 years
Fairly priced, competent, dependable, friendly.
Phil M., Manager from Shawnee Service Center responded on 03/07/2025 05:05 AM

We appreciate hearing about your experience with us. It sounds like we've managed to hit the nail on the head with our pricing and service! Our team always aims to blend competence with a friendly atmosphere because who says you can't have a bit of fun while getting your service done? Thanks for choosing us, and we hope to keep the good times rolling!

Shawnee Service Center
Phil Marvin

RR
gravatar
ROBERT R.
Winnetka, IL
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
0
Superb
Very professional, great service and fair prices. I have been a customer for 30 years!
Phil M., Manager from Shawnee Service Center responded on 03/07/2025 05:05 AM

We appreciate your long-standing trust in our service! It's always nice to hear that our efforts in professionalism and fair pricing are recognized, especially after 30 years of business. We're grateful to have customers like you who keep us motivated to do our best. Here’s to many more years of keeping your vehicle in tip-top shape!

Shawnee Service Center
Phil Marvin

CS
Caprice S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Caprice said they were excellent guys and service.
Recommended
Phil M., Manager from Shawnee Service Center responded on 03/07/2025 05:05 AM

We really appreciate you taking the time to share your thoughts! It sounds like our team hit the mark with you—excellent guys and service is what we aim for. If we had a trophy for customer satisfaction, you'd be taking it home! We look forward to helping you again whenever the need arises.

Shawnee Service Center
Phil Marvin

Displaying Review 1 - 15 of 1787 in total
Service Coupons and Posts
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.