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Ed Shults Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(632 Reviews)
64
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
73
Total ReScores
4.8
ReScore Average
64
Net Promoter Score ®

Business Details

About

Shults Hyundai is located in Jamestown, NY. We proudly serve western New York and nearby Erie and Warren Pennsylvania. Our Service technicians are trained and ready to assist you with all of your vehicle maintenance needs. Call us today! Shults Hyundai is located in Jamestown, NY. We proudly serve western New York and nearby Erie and Warren Pennsylvania. Our Service technicians are trained and ready to assist you with all of your vehicle maintenance needs. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(716) 526-0600

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
181 E. Fairmount Ave Lakewood, NY 14750
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(632 Reviews)

JM
gravatar
JOSEPH M.
Warren, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/31/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
make sure you get a written estimate
I had my car in for service because when I had the state inspection done I was told that the steering was a little off center and there was some pulsating in the brakes. I had not noticed either of these conditions while driving the car but scheduled service anyway. I had the first appointment in the morning and even arrived a bit early. It took about 1 1/2 hours to get the initial diagnosis. I was told that I would need a 4 wheel alignment and that the front rotors were rusty and should be replaced. I was told that the rotor replacement would cost about $230 and was not told how much the alignment would cost. It then took nearly another 3 hours for the work to be done. I guess I should have asked how long it would take since I was waiting for the car at the dealer. When the work was finally completed I was shocked at how much it cost. Obviously I was told the price for replacing one rotor. Had I know that it was going to cost twice as much as I was told I may have shopped around and possibly had the work done by a brake specialist. The other bad thing was that I had a coupon for four wheel alignment for $40 less than what it cost me but unfortunately the coupon had expired two weeks before my appointment.
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