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Ed Shults Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(632 Reviews)
64
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
73
Total ReScores
4.8
ReScore Average
64
Net Promoter Score ®

Business Details

About

Shults Hyundai is located in Jamestown, NY. We proudly serve western New York and nearby Erie and Warren Pennsylvania. Our Service technicians are trained and ready to assist you with all of your vehicle maintenance needs. Call us today! Shults Hyundai is located in Jamestown, NY. We proudly serve western New York and nearby Erie and Warren Pennsylvania. Our Service technicians are trained and ready to assist you with all of your vehicle maintenance needs. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(716) 526-0600

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
181 E. Fairmount Ave Lakewood, NY 14750
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(632 Reviews)

Verified Customer
Dunkirk, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Don't buy or bring your car to Shults Hyundai
The lack of service that I received at Shults Hyundai was disgusting. I had to wait over 6 weeks to get my car fixed, despite them telling me numerous times that the car would be complete in a timely manner. It is hard to believe that these people are still in business. I will never buy a car from Shults again, and I will definitely never buy a Hyundai either.
Not Recommended
ERIN Z. from Ed Shults Hyundai responded on 09/15/2015 01:33 PM

Good Afternoon!

We apologize for the delay in getting your Hyundai repaired.  We have looked into the issue and found that the problem was the part for your repair was on back order.  Sometimes as much as we try to get parts ordered in a timely manner, the situation is out of our control.

We would love the opportunity to make thing right with you.  Please contact me at 716-664-0201 at your earliest convenience.  Our goal is to ensure that you are a completely satisfied customer of Ed Shults Hyundai.

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