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Smithfield Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(255 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Smithfield Auto Center provides quality automotive and pickup truck auto repair services for our Coastal Virginia Customers. We are family owned and operated, and strive to listen first to our customers needs. We have over 30 years of experience, work on foreign and domestic automobiles, have experienced and knowledgeable ASE Certified Smithfield Auto Center provides quality automotive and pickup truck auto repair services for our Coastal Virginia Customers. We are family owned and operated, and strive to listen first to our customers needs. We have over 30 years of experience, work on foreign and domestic automobiles, have experienced and knowledgeable ASE Certified technicians, and we guarantee most repairs for 2 years/24, 000 miles. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(757) 654-4482
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2624 Beechland Road Elberon, VA 23846
Get Directions
Smithfield Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(255 Reviews)
Write a Review
Recent Reviews
BN
Betty N.
Elberon, VA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Service
Excellent professional service
Tony & Jennifer M. from Smithfield Auto Center responded on 04/09/2025 04:23 AM

Thank you for your kind words, and for trusting us with your vehicle.  We appreciate your business!

Verified Customer
Elberon, VA
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Inspection
I got the inspection and got in and out in a timely manner! It’s appreciated. Thanks
Tony & Jennifer M. from Smithfield Auto Center responded on 04/08/2025 04:36 AM

Thank you for coming in to see us!  We appreciate your business!

BS
gravatar
BRIAN S.
Wakefield, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
State Inspection
Another job well done. Very accommodating. Highly recommended!
Tony & Jennifer M. from Smithfield Auto Center responded on 04/06/2025 06:59 AM

Thank you for your kind words!  We appreciate your business!

Verified Customer
Wakefield, VA
Honda Civic Coupe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2025
verified customerVerified Customer
7
Dependable
Always willing to work around your schedule depending on the type of work. This is a plus for the person always on the go. Great quality work.
Tony & Jennifer M. from Smithfield Auto Center responded on 04/02/2025 04:12 PM

Thank you for your kind words!  We truly appreciate your business!!

TS
TYLER S.
Dendron, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great service and knowledgeable
Great service and knowledge
Verified Customer
Dendron, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
No nonsense, personable and professional service
The guys know what they are doing and obviously have experience in both gas and diesel mechanics.
They don't try to find things to add to the repair. They seem honest and anxious to please.
SH
sheena h.
Waverly, VA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great Customer Service
My experience when visiting was great and they’re very polite and didn’t have to wait long. Of course you have to make an appointment but I was done quicker than I expected. I will be back
KB
Kelsey B.
Elberon, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Trustworthy and Reliable Service
I brought my car in with a list of issues needing fixed from a different shop. They broke up the multiple services into 3 different sections so that I wasn’t having to come up with all the money at one time and they could save me some labor cost. During my first appt one of the more expensive fixes that was listed didn’t actually need to be fixed and they called me to let me know saving me a couple hundred dollars. Most shops wouldn’t do that. I will definitely be bringing my vehicles back and recommending to everyone.
KL
Keisha L.
Wakefield, VA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
State inspection
Awesome people and cleanest mechanic shop I've ever been to. Employees were amazing and very nice, will be returning to then as needed. Thank you
BM
BEVERLY M.
Surry, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Car inspection
I appreciate the service I receive and I’ve never been taken advantage of. I could go to the place I bought my car, but they have done work twice and taken advantage of me. Thank you for being reliable to a widow
KG
kenya g.
Nissan Armada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Fast Service
My appointment was Thursday and I received my car back and fixed on Friday. So thankful for these guys getting my car back on the road so fast.
Verified Customer
Elberon, VA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent...as usual.
Fast an easy. Thanks and see you again soon.
Tony & Jennifer M. from Smithfield Auto Center responded on 03/14/2025 06:00 AM

Thanks for coming in, and for trusting us to work on your vehicle!  We appreciate your business!

Verified Customer
Smithfield, VA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Tires and brakes
Good price, fast service
Tony & Jennifer M. from Smithfield Auto Center responded on 03/14/2025 06:00 AM

Thanks for trusting us to work on your vehicle!  We appreciate your business!

FW
faith w.
Smithfield, VA
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great service
Had my inspection done, good service, comfortable waiting area! Best kept secret in Surry!
Tony & Jennifer M. from Smithfield Auto Center responded on 03/12/2025 04:36 AM

Thank you for your kind words!! We appreciate your business!!

Verified Customer
Surry, VA
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Quick and affordable
Very nice guys, quick and affordable. Definitely will go back and recommend to others.
Tony & Jennifer M. from Smithfield Auto Center responded on 03/11/2025 07:45 AM

Thank you for trusting us with your vehicle!  We appreciate your business!

Displaying Review 1 - 15 of 255 in total
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