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Smitty's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(845 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Welcome to Smitty's Automotive, a family owned business that started in a small home garage in Duluth Heights and has grown into a 7 stall, full service shop!

Reliable diagnostics, service and repair by ASE Certified Technicians since 1989.

We are working hard to be your number one choice in automotive repair and maintenance. Our Welcome to Smitty's Automotive, a family owned business that started in a small home garage in Duluth Heights and has grown into a 7 stall, full service shop!

Reliable diagnostics, service and repair by ASE Certified Technicians since 1989.

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. ...more

Categories
Auto Repair, Oil Change, Tires
Contact
(218) 729-7541
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5649 Maple Grove Rd Hermantown, MN 55811-3607
Get Directions
Smitty's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(845 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great experience, as usual.
Been taking our vehicles to Smitty's for 20 years now. Always treated well. Fair rates and work is done in a timely manner.
KG
KIM G.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
0
Retuning customer
Smitty’s is my first go to when having car issues. I’ve found them to be honest, fair, friendly and thorough!
SR
STEVE R.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Top of the line!
Rob is always honest and willing to work with his customers every step of the way. Honest, up front, and I wouldn’t go anywhere else.
PL
PHIL L.
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Quick Appointment
Smittys was able to get me in quickly and is very fair regarding pricy. They have earned by business going forward.
Verified Customer
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Ram Truck
Absolutely fantastic, great guys!!!!!
JM
Joe M.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Very friendly and courteous
Did work in a timely manner and told me what was wrong.
DH
gravatar
DAWN H.
Chevrolet Uplander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Master Cylinder
Thought my vehicle only needed rear brakes but nope Smitty's found out it was the master cylinder & got it fixed promptly when part arrived.
JD
JIM D.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great job needed new brakes
Fast, friendly reasonably priced
JW
JIM W.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Very good
Dropped my buick off. Rob was very good at communicating and knows his business, (almost as good as his father, ha). Brakes, CV joint, oil change, problem solved oil pressure sending unit.
Technicians were very capable. I tipped them, so you cheapos should do the same.
HP
Hollie P.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Excellent service
Great people and great service everytime!
DT
DAN T.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
A+ Rob was awesome to deal with
They have fixed multiple vehicles of mine including an emergency axle on my truck right the day before our family trip to Florida. Can not speak high enough if Rob and his crew.
BJ
BRAD J.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
5,000 mile oil change
Arrived at Smitty’s for my oil change greeted with a welcoming smiling face. The service was fast, professional, and friendly at a reasonable price. Would recommend Smitty’s for ALL your automotive repair needs.
WL
Wanda L.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Quick and efficient and very friendly
They got me in early and out fast so I could go to work
RS
Robin S.
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Break work
Excellent service on a critical repair!
RM
Ron M.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
These guys are first class. Three different shops worked on the truck only to make it worse. Can't thank them enough. Also found a tool they left in my truck.
These guys are first class amazing shop
Displaying Review 1 - 15 of 845 in total
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