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Snappy's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(894 Reviews)
87
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

Snappy's Automotive is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Snappy's Automotive is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. ...more

Categories
Auto Repair, Car Maintenance, Tire Repair
Contact
(740) 917-7100
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
320 London Rd Suite 404 Delaware, OH 43015
Get Directions
Snappy's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(894 Reviews)
Write a Review
Recent Reviews
DM
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DAVID M.
Delaware, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/11/2023
0
They are untrustworthy and don't do reliable work.
On two separate occasions i took my vehicle to snappy for repairs. Two years ago, the vehicle was leaking oil. I took the car there and they stated they found the issue along with a few other things. The care was sitting for a few months after received it due to travel. When i drove, it we noticed it was still leaking just not as bad. I took the vehicle there two weeks ago with the same issue. They said they once again found the issue along with some other issues. They quoted me with two different amounts one to fix the leak and the other for some other issue they stated was causing an issue that i was unaware of. 1900 dollars later and them having the vehicle for over two weeks it's still leaking. When i picked the vehicle up they assured me the leaking was fixed. I called them to inform them it was still leaking, and they stated to bring it back in. I told them i could not part with the vehicle for an extended period. They said they would have a curtesy vehicle for me. When that day came, they cancelled. I have not heard anything from them since. They are untrustworthy and don't do reliable work.
Verified Customer
Delaware, OH
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2022
verified customerVerified Customer
10
Excellent job again and the reason that I keep coming back!
Older vehicles sometimes need TLC and Snappy's has repeatedly helped with both of our family vehicles.
Mr. S. from Snappy's Automotive responded on 01/04/2023 05:52 AM

Thanks for your review!!

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Verified Customer
Lewis Center, OH
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
10
Excellent and speedy service
Dropped a promaster off late yesterday and they were quick and efficient with getting everything done! Couldn’t be happier!
Mr. S. from Snappy's Automotive responded on 12/28/2022 05:27 AM

Thank you!!

TV
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Tony V.
Columbus, OH
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
10
Good work
They always do a great work on my car
Mr. S. from Snappy's Automotive responded on 12/28/2022 05:27 AM

Thanks Tony!!

CC
Chris C.
Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/23/2022
verified customerVerified Customer
8
Does what they say they will do
Fourth time I’ve used them they’ve always got the work done in the right time frame, the finished work has been excellent. They even gave me a ride home ! Highly recommend them
Mr. S. from Snappy's Automotive responded on 12/28/2022 05:33 AM

Thank you Chris!!

LS
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Lilly S.
Sunbury, OH
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
Friendly and Fast
The Snappy’s crew was very friendly and worked quickly to get my car fixed and back to me as soon as possible. They kept me updated the whole way through with what was going on with my car and what work needed to be done. This was my first experience with Snappy’s and I will definitely be returning.
Mr. S. from Snappy's Automotive responded on 12/28/2022 05:33 AM

Thank you Lilly!!

PS
PERRY S.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customerVerified Customer
10
Great place good price great service
Great job
Mr. S. from Snappy's Automotive responded on 12/28/2022 05:33 AM

Thanks Perry!

Verified Customer
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
10
I recommend Snappy
I had my car towed to Snappy. They did excellent work and finished the car the same day. Didn’t overcharge like the dealership. I also like I could pick up my keys after hours in a lock box. What a great idea.
Mr. S. from Snappy's Automotive responded on 12/20/2022 05:22 AM

Thank you for your review!!

MF
MITCH F.
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
7
Replaced muffler
Snappy backs up their work. I purchased an exhaust system. The muffler was bad. They replaced it free of charge
Mr. S. from Snappy's Automotive responded on 12/16/2022 02:20 PM

Thanks Mitch!!

MH
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Mike H.
Delaware, OH
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
Fair priced & trustworthy!
We use Snappy’s for our commercial vehicle repairs and they always treat us right & get our vehicles back on time and as promised. When we needed an engine replaced in our sons car Snappy’s was the go to for this expensive & extensive repair. Ben was extremely helpful & got the work done well below his original estimate & we had the car back in the driveway a day earlier than requested. This is exactly what I look for in a repair shop. Our experience with Ben & the entire staff at Snappy’s has always been great which is a rare find today.
Mr. S. from Snappy's Automotive responded on 12/16/2022 12:49 PM

Thanks so much Mike!!

JH
John H.
Mercedes-Benz GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
Mercedes vehicle maintenance
Service is quick & 1st class!
Mr. S. from Snappy's Automotive responded on 12/15/2022 02:03 PM

Thanks John!!

HP
Hannah P.
Delaware, OH
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
5 Stars!
Quick work, excellent customer service!
Mr. S. from Snappy's Automotive responded on 12/15/2022 02:02 PM

Thanks Hannah!!

Verified Customer
Ashley, OH
Chevrolet Equinox
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2022
verified customerVerified Customer
8
Car repairs
They were very nice to work with.
Mr. S. from Snappy's Automotive responded on 12/15/2022 02:03 PM

Thank you!

GL
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GREG L.
Delaware, OH
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Snappy's is Awesome!
Snappy's is great . All it was was loose battery cables. They tightened them for me. Made my day! Thanks folks!
Mr. S. from Snappy's Automotive responded on 12/09/2022 01:51 PM

Thanks Greg!

AS
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Anita S.
Delaware, OH
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Snappy’s Rocks!
We appreciate the attention to detail and working hard to investigate the issue!
Mr. S. from Snappy's Automotive responded on 12/09/2022 01:50 PM

Thank you Spark's!

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