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SOS Repair, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,172 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Our company is based on the belief that our customers’ needs are of the utmost importance. Our
SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. We have the resources and experience needed to address a wide variety of issues, and we can diagnose your vehicle’s performance, consult you on our findings, and help you make the right decisions to keep your cars value high. Our services range from simple tune ups to extensive engine and transmission repairs, and our rates are competitive.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(540) 535-7221

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
620 N Cameron St Winchester, VA 22601

Affiliations

ASE
Technet
SOS Repair, Inc. 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,172 Reviews)

KK
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Kevin K.
Capon Bridge, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Oil change and tire rotation
Always great service.
Thanks for the bottle of water!

HG
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Hayden G.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Troubleshooting issue and made speedy repair
Diagnosed the failing rear end in my Canyon. Got the parts and rebuilt it in a timely manner. Very professional and fast.

BV
Brenda V.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent customer service.
Service was quick. Personnel very nice.
I highly recommend SOS.

DS
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Dennis S.
Stephens City, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Service
Honest, reasonable, and very friendly. Almost like having a member of the family that is a mechanic.

AC
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Archie C.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service
Great service

WD
William D.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Honest and reliable
Put the truck in the shop because had coolant leaking out the radiator cap plus needed to get state inspection done, needless to say they trued to get it to leak out the cap and it wouldn't do it, they was honest about this and told me the truth, they could had said it needed a thermostat or water pump but no real honest , will continue to bring my truck to SOS for repairs!!!!!

LV
Lynn V.
Berryville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Regular maintenance
As usual, S.O.S was quick and efficient.

SP
Sergio P.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great service...!
The service was in no time. Everything on time and the personal very kind..!

Verified Customer
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Oil change and fix miscellaneous stuff
Truck needed an oil change. It had a few other little things that needed attention and they fixed them lickety split. Had my truck back when promised.

If you want the BEST … it’s SOS!!! 😁

RL
Richard L.
Strasburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Car inspection
SOS does a great job working on my car. Excellent service in a short amount of time. Prices are fair. Stop by and see their beautiful area to wait while car is being serviced. Have been using SOS for 13 years. Best car repair in Winchester area..

JT
Jeff T.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Wonderful job on my 2004 4Runner
Got the truck up and running for a surprisingly low price.

DM
Dennis M.
Martinsburg, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Estimate of repairs
Clearly explained results
The Team at SOS R. from SOS Repair, Inc. responded on 04/02/2025 09:54 AM

Thanks for the review!


JW
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John W.
Stephens City, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Review
Excellent work as always.

AU
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Alan U.
Winchester, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/29/2025
5
Disappointed
Disappointed. Engine service light was on when I brought the vehicle in and still on when I went to pick it up. No communication about this problem. Only received a phone call that the vehicle was ready to be picked up.
The Team at SOS R. from SOS Repair, Inc. responded on 04/02/2025 09:53 AM

Mr. Umstead. I am sorry that you are disappointed with your service, but maybe there was some confusion. Your vehicle was brought in for an oil change and a "check coolant" message that was on. We performed the oil changed, and found that your coolant was low. We also did a pressure test but did not find any leaks at this time, so your coolant was filled to the appropriate level. We did inform you(a note on your invoice and told verbally on the phone) that your other light was on. The vehicle is actually still at our shop to look into the check engine light and to replace the fuel tank. Thank you for allowing us to service your vehicle and if you need any further clarification I am certain that one of our service advisors would be happy to speak with you. 


RG
Rob G.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
It's always sunny at S.O.S.
These people are very pleasant, and I appreciate them taking good care of my vehicles!
The Team at SOS R. from SOS Repair, Inc. responded on 04/02/2025 09:55 AM

Thanks for trusting us with your repairs and for taking the time to leave a review!

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