Sport Durst Hyundai is conveniently located in Durham, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Sport Durst Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Sport Durst Hyundai is conveniently located in Durham, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Sport Durst Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
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Key Issues:
Check Engine Light: During the inspection, the vehicle had no check engine light. However, immediately after signing the contract and getting the car, the check engine light turned on as seen by the salesman, technician, indicating an engine misfire on cylinder 1. This happened in the dealership's parking lot, right when I was picking it up after purchase. The dealerships repair involved only moving the cables without replacing the spark plugs and coils. The check engine light reappeared the next day, and the car idled roughly. I had to cover the repair costs myself by replacing and paying for labor for bad spark plugs. It was told to the dealership the amount spent and sent proof of the condition of the previous spark plugs.
Excessive Oil Consumption: The car burns 2-3 quarts of oil every three weeks, despite low commute usage. This issue, along with the spark plug and engine problems, was reported to the dealership, but no action has been taken.
License Plate Registration: I purchased the car out of my state of residency (SC), and the dealership failed to register my license plates. I am now facing difficulties getting reimbursed for the license plate and administrative fees.
The dealership's lack of response and failure to address these significant mechanical issues not disclosed at the time of sale is unacceptable. It has been my worst experience in purchasing a vehicle. They do not answer your emails, or calls for simple updates. I recommend everyone to stay away from this dealership, unless you want to have a terrible post sales experience and lack of support.