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Stephen's Automotive LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(644 Reviews)
91
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Our shop in Rockville, Virginia, is stocked with state-of-the-art equipment and the finest ASE Certified technicians in the industry. Our technicians will make sure that your vehicle is always performing at its best, and our service writer will make sure you always know what’s going on with your car. From wheel alignments to transmission Our shop in Rockville, Virginia, is stocked with state-of-the-art equipment and the finest ASE Certified technicians in the industry. Our technicians will make sure that your vehicle is always performing at its best, and our service writer will make sure you always know what’s going on with your car. From wheel alignments to transmission repair, we make sure to get the job done right! ...more

Categories
Auto Repair, Transmission Repair, Repair Shop
Contact
(804) 749-4421
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2382-A Lanier Rd Rockville, VA 23146-2225
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Stephen's Automotive LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(644 Reviews)
Write a Review
Recent Reviews
GT
George T.
Petersburg, VA
Nissan Kicks
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2024
verified customerVerified Customer
Category: Service
George said he's always been treated fairly. Very simple. Nice people to work and do business with.
Recommended
JP
Jason P.
Manakin Sabot, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2024
verified customerVerified Customer
Category: Service
Jason said they seem trustworthy and efficient.
Recommended
Verified Customer
Montpelier, VA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Excellent Service
We always receive excellent service at a fair price. You can’t put a price on peace of mind and that’s what you get from this trustworthy team every time.
KE
Kayla E.
Richmond, VA
Chevrolet Sonic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2024
verified customerVerified Customer
Category: Service
Kayla said they got everything done quickly and were very nice. The payment wasn't crazy and it was a good interaction.
Recommended
KB
Kevin B.
Manakin Sabot, VA
Lexus IS 250C
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2024
verified customerVerified Customer
Category: Service
Kevin said they are very honest.
Recommended
SW
gravatar
SHARON W.
Glen Allen, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2024
verified customerVerified Customer
10
Car inspection
Great place, on time, honest and courteous
JJ
gravatar
JEFF J.
Manakin Sabot, VA
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Courteous and competent team
Great service
EC
Elizabeth C.
Glen Allen, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
Category: Service
Elizabeth said everyone is always very pleasant, hard working, and it is a great place to take a vehicle.
Recommended
RF
Rui F.
Glen Allen, VA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
Category: Service
Rui said the service is good. They are professional and they tackle what needs to be done. They explain everything and make everything right for his safety. Everyone is really nice and they give him real reasons, and not just try to take money from him.
Recommended
HD
Hazen D.
Virginia
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2024
verified customerVerified Customer
Category: Service
Hazen said they explained well, he was very happy, they were done in less than a day, it was fantastic, and they are an honest and friendly group.
Recommended
Verified Customer
Manakin Sabot, VA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2024
verified customerVerified Customer
10
Vehicle inspection
I regularly use Stephen’s automotive for all of my vehicles given their quality of workmanship and prompt turnaround time.
They have consistently kept appointments within expectations and gone out of their way to address needed maintenance on vehicles with sound advice.
TP
Tricia P.
Sandy Hook, VA
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2024
verified customerVerified Customer
Category: Service
Tricia said they did everything on time for a great price.
Recommended
DS
gravatar
DENNIS S.
Rockville, VA
Toyota Tundra 4WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
10
Great
Great
BD
Billy D.
Rockville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
Category: Service
Billy said he's always happy with them, they're simple and easy. They make sure the work is done right.
Recommended
CL
Craig L.
Midlothian, VA
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
Category: Service
Craig said the business is fantastic. His vehicle has over 90k miles and the business explained how to transition the oil changes for a higher mileage vehicle and a vehicle with a wobble in the wheels. He dropped his vehicle off at night and was contacted first thing the next morning with next steps, and what needed to be done.
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