Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility. Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility.
If I could give ZERO stars, I would. Chrysler Jeep Dodge Ram Stevens Creek is hands down the most negligent, dishonest, and incompetent dealership I have ever encountered. After years of dealing with their unprofessional service department, I am done. If you value your car, your money, and your sanity—RUN.
🔥 Repeated Vehicle Damage by THEIR Technicians! 🔥
Let’s start with the fact that my 2015 Jeep Renegade has been repeatedly DAMAGED under their "care" since 2018. Their technicians have botched service after service, leaving me with a wrecked vehicle and thousands in losses. Some highlights of their utter incompetence:
Botched air filter housing installation—not once, not twice, but SEVEN times!
Spark plugs STRIPPED during routine service
Tire sensor BROKEN during a simple rotation
Key fob NEVER reprogrammed after a computer module replacement
Unauthorized diagnostic tests performed without my consent
Final straw: Engine misfire leading to a $12,000 engine replacement bill—caused by THEIR negligence!
🚨 They WILL Damage Your Car & Then Blame YOU 🚨
Despite clear photographic evidence and direct conversations with management, they refuse to take responsibility for the irreversible damage they caused to my car. Instead of making it right, they tried to push the $12,000 repair bill onto me—even though my car is still under warranty and a service package I PAID FOR!
💰 They Will SCAM You for Every Penny 💰
This dealership operates like a con artist ring, deceiving customers into paying for unnecessary repairs while causing further damage to ensure you keep coming back. Their sales tactics are predatory, and their service department is a money pit designed to drain you dry.
⚖️ I’m Taking LEGAL Action Against Them ⚖️
Because of their gross negligence, fraud, and outright incompetence, I have filed complaints with Jeep Wave, the Better Business Bureau, and the Director of Consumer Affairs. If you have also been a victim of their shady practices, I encourage you to do the same!
🚨 Save Yourself the Headache—GO ELSEWHERE! 🚨
Do NOT trust these crooks with your vehicle. Whether it’s sales, service, or repairs, this dealership is a NIGHTMARE. I wouldn’t wish this experience on my worst enemy.
They are in volitation of the law!