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Sullivans Two Unlimited

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(724 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Since 1981, Sullivan's Two Unlimited has been a part of the Baraboo community. We now have a second generation of customers as fathers and mothers have told their sons and daughters of their faith in Sullivan's Two repairs. For this we are honored and we want to thank-you. Since 1981, Sullivan's Two Unlimited has been a part of the Baraboo community. We now have a second generation of customers as fathers and mothers have told their sons and daughters of their faith in Sullivan's Two repairs. For this we are honored and we want to thank-you.

You have shuttle, pickup/drop off service within Baraboo. You have secure after hour drop off. Your provided with a loaner for the bigger jobs (by appointment). You have a national 2 year or 24000 mile limited warranty on most repairs. You don’t have to travel to Madison to get repairs on your Audi, Honda, Toyota, Subaru, Nissan, Mazda, Volkswagen, Scion, Volvo, and so on. Your scheduled maintenance can be performed here to protect your vehicle’s warranty at a lower cost. You get a Courtesy Wellness Inspection when your car is serviced. You have a one stop repair shop that performs most all vehicle services.

We stay up-to-date on the ever-changing and complex field of auto service and repair. We have ASE certified technicians so you don’t need to worry about who is working on your vehicle. We have the same diagnostic scanners as Audi, Volkswagen, Toyota, and Ford just to name a few. We have dealer level vehicle information describing how to test and repair your vehicle. We have access to original equipment parts shipped overnight to repair your vehicle quickly and correctly the first time. And We continue to invest in state-of-the-art equipment and computers for our technicians to use in repairing your vehicle.
...more

Categories
Import Auto Repair, Oil Change, Auto Repair
Contact
(608) 356-9282

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
795 US Highway 12 Baraboo, WI 53913
Sullivans Two Unlimited's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(724 Reviews)

SB
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Sarah B.
Prairie Du Sac, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2023
0
Damaged our vehicle and denied it
Kept our vehicle for breaks for two extra days-- received the car with exterior damage that was not there before. The manager or owner said it would be impossible for it to be their fault and did not take any accountability. They claim they have no cameras ( convenient). We will not be doing any more business with them. I would not trust them, I don't even trust they fixed our breaks. Not a way to run a business if you ask me!

SB
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Sarah B.
Prairie Du Sac, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2023
0
Damaged our vehicle and denied it
Zero accountability! Dropped off our vehicle for new breaks, and was told it would be done before end of day— they ended up keeping it over the weekend. Vehicle was returned with side swipe damage, clearly done while moving the vehicle and while in their possession. Apparently, they don’t have cameras and they told us it could not have been them. Instead of taking accountability and doing the fix, they continue to deny with no support. My husband and I were going to continue to do business with them even though we live out of town, but not anymore. I would be highly cautious of going to this shop! Ironic how the fix probably would have cost less than our continued business. Shame on the owner.

JL
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Jason L.
Prairie Du Sac, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2022
10
Always looking out for you
The staff at Sullivans Two have always been super helpful, quick to answer a question and tell you exactly what needs to be fixed and what can wait for another visit. They will never pressure into getting work done you don't need. Very different from dealership service centers who try and add unnecessary work on your vehicle.

KJ
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KALA J.
Baraboo, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2022
verified customerVerified Customer
9
Oil Change
I dropped my vehicle in for an oil change. By 8:56am I had received the call that it was already done! Great service as always and very quick.

NA
Nancy A.
Prairie Du Sac, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2022
verified customerVerified Customer
Category: Service
Nancy stated that the business is friendly, polite, and they do a good job. She is able to get in quickly and they look out for her.
Recommended

JK
Jeff K.
Wisconsin
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2022
verified customerVerified Customer
Category: Service
Jeff said this business did a great job and they had his vehicle done before they expected.
Recommended

MA
Melinda A.
Rock Springs, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customerVerified Customer
Category: Service
Melinda said they are always very nice and up-front.
Recommended

JC
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JOHN + JENNIFER C.
Baraboo, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2022
verified customerVerified Customer
10
Knowledge sharing
Glen provided me with some advice for my kid's car which is in Minneapolis. His willingness to share his knowledge is a huge part of why we keep coming back.

Verified Customer
Baraboo, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2022
verified customerVerified Customer
1
Trouble shoot with other peoples money
Our van had air in the brake lines your fix is replacing the antilock brake computer for a $1200 and the same problems came back in a few months replacing the master cylinder for $400 fixed the problem! Same issue with my truck said it was one issue charged and then had to bring it back to trace a wire at $350
GLENN S. from Sullivans Two Unlimited responded on 09/16/2022 05:39 AM

The same symptom doesn't equal the same problem on complex systems.  Surprised you wouldn't agree.  You had replaced the alternator believing it would repair your charge light.  Initially the plug wasn't fully seated on the alternator you had replaced elsewhere.  Charged you $25 to check all charging system and light went out.  That's because the problem was intermittent. Then when the light came back on the issue became complex. We found a bad wire deep within a wiring harness.  Same applies to you brakes.  9 months later you had the same issue with a different solution pertaining to your brakes.  We don't expect people to understand the complexity of vehicles, only to be honest. That is why we respond to reviews.


JR
Jason R.
Baraboo, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2022
verified customerVerified Customer
Category: Service
Jason said he likes the quality of work, they are friendly and he has no complaints.
Recommended

RI
Russ I.
Wisconsin
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2022
verified customerVerified Customer
Category: Service
Russ said the service was just fine. He said he went there, they did their job and he left, and that's exactly the way it was supposed to be.
Recommended

ML
Mike L.
Hillpoint, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022
verified customerVerified Customer
Category: Service
Mike said they gave him a time for drop off and they were able to get the work done by the end of the day.
Recommended

JR
Jordan R.
Wisconsin
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2022
verified customerVerified Customer
Category: Service
Jordan said the staff was cooperative and helpful.
Recommended

TP
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TOM P.
Wisconsin Dells, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
verified customerVerified Customer
10
Oil change
quick, efficient service . Fairly priced.

AB
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ANNA + KURT B.
Prairie Du Sac, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2022
verified customerVerified Customer
10
You need help with your car? Visit these folks
My car is old, really, really old. The staff at Sullivan's Two Unlimited has kept me on the road for a long time now. They are professional, thorough, and a reasonable price. You should bring your car to them!
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