business image

Sunset Chevrolet

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

At Sunset Chevrolet, our goal is for our customers to have the best experience possible. We have a huge selection with the best prices and best financing. At Sunset Chevrolet, our goal is for our customers to have the best experience possible. We have a huge selection with the best prices and best financing.

Categories
New Car Dealer
Contact
(253) 299-2561
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
910 Traffic Ave Sumner, WA 98390
Sunset Chevrolet's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)

BS
gravatar
Brenda S.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
10
Buying new vehicle
Went in for a oil change on my Colorado and left in a new blazer. The sales person Tony was so helpful, kind and helped me get the price I needed. This is my 3rd vehicle from this company and I have never been dissapointed.

BK
gravatar
Bo K.
Puyallup, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2021
Warranty for Life BS!!!!
"Sunset has you covered with Warranty Protection for Life." This is their Claim
and what they advertise!!!
Actually bunch of BS. First let me educated the Consumer this is a 3 party warranty you pay for in purchase of the car!!! The Dealership is trying to look good with false advertisement. My family has bought 9 cars in the last 8 years apparently my loyalty dose not equal their loyalty to me. My 2014 GMC Sierra transmission just went out. I've done all the required oil changes and any of the required manufactured updates that the service writer has informed me of. Unfortunately, the service department missed to inform me of my 90k Transmission update. Therefore, the 3rd party warranty company has denied my claim. After being loyal for almost a decade the best could do was offer me a new transmission at Their cost $ 4000 to me!!!
CONSUMER EDUCATE YOURSELVES WITH THE WARRANTY SMALL PRINT!!!a
Dealership is not your advocate!!! Just lost all future business from Family and friends. Finally, #Chevrolet Quit making crappy transmission. Not my Opinion Read the consumer reviews!!
Not Recommended

PM
gravatar
PATRICK M.
Orting, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2016
verified customerVerified Customer
Category: Service
personalization
Very helpful
Recommended

DB
gravatar
DEREK B.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2016
verified customerVerified Customer
Category: Sales
Easy to work with
Austin was easy to work with and not really pushy, which I liked. Yes of course they are trying to sell cars but he was not as in your face about buying instantly like other salesmen I have dealt with. It was a great experience in my opinion.
Recommended

DO
gravatar
DUANE O.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2016
verified customerVerified Customer
Category: Service
Awesome dealership
Always accommodating.
Recommended
Reyna G., Social Media Director from Sunset Chevrolet responded on 02/01/2016 11:43 AM

Thank you for the amazing review Duane! We appreciate you taking the time to share your experience with us.. Thank you for being a part of the Sunset family!


JR
gravatar
JAMES R.
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2016
verified customerVerified Customer
Category: Service
The entry service person was very helpful and courteous.
They explained the problem I thought was having in a quick and courteous manner.
Recommended
Reyna G., Social Media Director from Sunset Chevrolet responded on 02/01/2016 12:06 PM

Thank you for the 5 star review James! We're glad to hear that everything was taken care of for you in such a quick and easy transaction. Thank you for being a part of the Sunset family!


RS
gravatar
ROBERT S.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2016
verified customerVerified Customer
Category: Service
Repair leak around ceiling antenna
Several similar repairs were lined up ahead of mine so was advised that it would take a few days. Was pleasantly surprised to get a call the next day to inform that the repair was complete. The leak has not recurred.
The rental car performed well, but was a bit on the small side.
Recommended
Reyna G., Social Media Director from Sunset Chevrolet responded on 02/01/2016 11:56 AM

Robert, thank you for the great feedback! We're glad to hear that we were able to go above and beyond for your service and appreciate you taking the time to share your experience. Thank you for being a part of the Sunset family!


JV
gravatar
JOHN V.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2016
verified customerVerified Customer
Category: Service
Great warrant service
1500$ worth of work, paid $100 deductible and$65 for a new belt, not bad. Feel a little like my new to me truck for 24k shouldn't come with this problem, but hey it's still an '09 and none of us has a crystal ball!
Recommended

SP
gravatar
SCOTT P.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
verified customerVerified Customer
Category: Service
Great Service
The staff were helpful and friendly. Even though they were busy with all the holiday appointments, they were still able to get my car in and the oil changed quickly! :)
Recommended
Reyna G., Social Media Director from Sunset Chevrolet responded on 01/06/2016 12:55 PM

We're so glad to hear about your great experience! Thank you for taking the time to share!


JL
gravatar
JOHN L.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2015
verified customerVerified Customer
Category: Sales
Customer Service
Ed did a awesome job getting me in my price range, and payment range
Recommended

RM
gravatar
RACHEL M.
Graham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2015
verified customerVerified Customer
Category: Sales
friendly help staff! conveinant location
we had a wonderful experience with Jake who was our salesman and the rest of the staff were friendly. finance was painless and the gal that worked with us was very helpful and nice
Recommended

BC
gravatar
BRANDON C.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2015
verified customerVerified Customer
Category: Sales
A sales team that will work hard for you
Went in knowing it was going to be hard to get a can I wanted left with a brand new car more then expected with a nice rate and payment thatnk to sales and finance team
Recommended

UA
gravatar
ULRIKE A.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2015
verified customerVerified Customer
Category: Sales
Very friendly
Great service
Recommended

EB
gravatar
EVELYN B.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2015
verified customerVerified Customer
Category: Sales
Awesome
Friendly and willing to listen to your concerns.
Recommended

BH
gravatar
BLAKE H.
Tacoma, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/30/2015
verified customerVerified Customer
Category: Sales
My truck smells like a dead animal.
Not pleased with the detail work on the interior of my new used truck. They say they are willing to clean it again but why was the first time around so poor.
Recommended

Displaying Review 1 - 15 of 26 in total
Businesses Near You
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,157 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,377 Reviews)
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,556 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(36 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.