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SureCritic / Hyundai Dealer / Nucar Tarbox Hyundai
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Nucar Tarbox Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,150 Reviews)
72
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Score Details

5 stars
82%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
268
Total ReScores™
4.8
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

The service department at Nucar Tarbox Hyundai can always help you with any of your service needs. We rank best in the region for service and all of our technicians are A.S.E certified. The service department at Nucar Tarbox Hyundai can always help you with any of your service needs. We rank best in the region for service and all of our technicians are A.S.E certified.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(401) 826-1500
Closed
Business Hours

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 6:00 PM
Sun
7:30 AM - 4:00 PM
* Eastern Time (Us & Canada)
3665 Quaker Lane N. Kingstown, RI 02852
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,150 Reviews)
Write a Review
Recent Reviews
Verified Customer
Rehoboth, MA
2023 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customerVerified Customer
8
Category: Service
Great and quick service
Polite quick and easy
Verified Customer
West Warwick, RI
2023 Hyundai Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2024
verified customerVerified Customer
10
Category: Service
New tire
Unexpectedly needed new tire. No hassles, went smoothly.
RS
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RICHARD S.
North Providence, RI
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2024
verified customerVerified Customer
10
Category: Service
Service
Excellent service as usual I have been dealing with tarbox for over 15 years alway great to deal with service and sales through the years
DF
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DIANNE F.
East Providence, RI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2024
verified customerVerified Customer
10
Category: Service
Top Notch
Tarbox continues to provide excellent service. The service reps are professional, great with recommendation without any pressure. Very respectful of whatever your decision regarding repairs. I find them to be honest.
SS
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STEVEN S.
West Warwick, RI
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2024
verified customerVerified Customer
10
Category: Service
Great service staff
I had a problem with the battery in our Kona. Zack had me in and out in no time! He also did the routine scheduled service for us while it was in. Great to deal with!
BD
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BRIAN D.
Cranston, RI
2018 Hyundai ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2023
verified customerVerified Customer
5
Category: Service
Fast
Helps that i was, like, the first person in line. But service was mad quick
SH
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STEVEN H.
Cranston, RI
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
verified customerVerified Customer
10
Category: Service
5nms1daj8ph500437
Great service and great staff.
Snack are great too.
ND
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NATHANIEL D.
Bristol, RI
2022 Hyundai Santa Fe Plug-In Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2023
verified customerVerified Customer
10
Category: Service
Very polite
I arrived to get an oil change with two young children. Everyone there was very polite and were friendly towards me and my kids even when they were running around and making a lot of noise!!
Verified Customer
North Scituate, RI
2020 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/26/2023
verified customerVerified Customer
2
Category: Service
Just ok ... disappointed compared to previous experiences
Called to make an appointment for an oil change like I have done for the past 10 plus years and was told they don't take appointments I can come in and should avoid Saturday and Monday. Picked a Wednesday and was there a little before 10 am and left at 1:35 pm. Seemed to be confusion when I asked after about making appointments - was told yes they do and another employee said they probably meant I could walk in anytime (I was specifically told that no they were not making appointments anymore) I asked about the tires that I was going to need and if I could make an appointment for that and was told the best thing is to leave it for the day. That is great if you are local but I am not. Liked it better when it was Tarbox sad to say.
Verified Customer
North Kingstown, RI
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2023
verified customerVerified Customer
9
Category: Service
Regular maintenance
Everyone was courteous and friendly. The work was performed faster than estimated and with my warranty, all I had to pay for were the filters I especially asked to be replaced.
AC
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ALLAN C.
Kingston, RI
2023 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2023
verified customerVerified Customer
10
Category: Service
excellent service
We were kept informed while the vehicle was being serviced. Excellent people.
Verified Customer
East Greenwich, RI
2018 Hyundai SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
verified customerVerified Customer
10
Category: Service
Friendly staff
Very nice!
Verified Customer
North Kingstown, RI
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2023
verified customerVerified Customer
10
Category: Service
Norman answered all of my questions and taught us how to use the technology
Norman was on time for our meetings, he answered all of our questions, and represented us in the process from the beginning to the end. We are seniors, who unfamiliar with the new technology in the Tucson Limited, and Norman took the time to teach us how the car worked at our pickup, and he actually helped us program the essentials! He treated us with respect and actually cared for our concerns! He fits with our overall experiences with this Dealership which includes our service over the past 10 years! A great representative!
JB
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JAMES B.
Cranston, RI
2018 Hyundai ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2023
verified customerVerified Customer
10
Category: Service
Regular service
Today my service provider was Zack. He was outstanding. listened to what I wanted done and , had it done. Answered all my questions line by line on the worksheet. Polite ,professional ,No BS.
Thanks !
DJ
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DANIEL J.
Warwick, RI
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2023
verified customerVerified Customer
7
Category: Service
Oil Change and Theft Programming Recall
I'll start off by saying I've been going to Tarbox for over 10 years now for my 3 leases and one purchase and all the service.
I'm a fan, however, our relationship has been tested at times. I usually just show up and get my oil changed, however, I've heard through friends that their last oil change took a while. For that reason and to avoid a long wait, I made an appointment. I arrived 10 minutes before my appointment and was told the wait was going to be 2 hours. When I pulled out the "I have an appointment", the tech said, that's why your not waiting 3 or 4 hours, it took 2 hrs. In the past it was never more than 30 to 45 minutes with a recall tops. I'm not sure if the delays are a scheduling, overbooking or lack of technicians problem. The young man I dealt with was super nice which helps. Here's hoping you resolve your wait time issues in the future. P.S., The quick cleaning and wash was excellent.
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