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SureCritic / Hyundai Dealer / Texan Hyundai
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Texan Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,229 Reviews)
76
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Score Details

5 stars
84%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
82
Total ReScores™
4.7
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Our state-the-art Service Center will keep your vehicle in excellent condition, and our friendly staff will make every visit to Texan Hyundai a pleasant one. Texan Hyundai is located in Rosenberg, TX, just outside of Houston. Call us today or visit our website to schedule a service appointment! Our state-the-art Service Center will keep your vehicle in excellent condition, and our friendly staff will make every visit to Texan Hyundai a pleasant one. Texan Hyundai is located in Rosenberg, TX, just outside of Houston. Call us today or visit our website to schedule a service appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(832) 586-8600
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
27309 Southwest Freeway Rosenberg, TX 77471
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,229 Reviews)
Write a Review
Recent Reviews
KA
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Ken A.
Missouri City, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/27/2023
1
Category: Service
No License Plates
Bought a new car 2 months ago and still no license plates. Will be driving car with expired temp plates.
Called on a Monday after 7 weeks and was told plates will be in Thursday or Friday. Stopped by Friday and no plates.
Don’t seem to care temp. Plates will expire.
Not happy.
MR
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Marta R.
Fulshear, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2023
0
Category: Service
Mal Servicio
Vendedores poco profesionales
HX
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Honor X.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2023
10
Category: Service
Great service
Hyundai palisade 2023 are hard to get period, but they have great stock and if they dont have it they will get it asap. I had been looking and waiting for 2 months plus.

Alvaro and Esther were amazing. The whole team came together and made it happen and delivery was 3 days for my hyundai palisade xrt 2023. Black on black n they added in beautiful red calipers and tint because they r great! I love their service.
BH
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Butt H.
Houston, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2022
0
Category: Service
Nightmare on trash street
It’s is practically a Brothel! If you don’t just go along with the stupidity and you stand up for what’s morally correct or stoop to their level or sleep with management for cars or money they will make up lies and run you out and give you horrible reviews after your gone!!! When I say stay away I mean FAR AWAY run … oh yea also racist and always your promised promotion will go to a new non non experience new kid that is a family friend that makes there own schedule actually the name fits cause it’s ran just like the Texans football team… just trashy there are two people in the whole place that are good morally correct people the rest thank God on fb when they make there money by being crooks while they cheat on there spouses and or steel from the company if the owner would show up for a couple whole days he would know his bottom line should be way more but guess when you just have two much money and no sense or morals it doesn’t matter it’s ran on lies greed and white privilege if you have a never ending supply of tampons and bandades and are blind and deaf give it a whirl but still wear your rosary and bring holy water cause they suck the life right out they are part of the reason this country is where it’s at!!!!!!! Go Brandon ??
BH
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Butt H.
Houston, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2022
0
Category: Service
Nightmare on trash street
It’s is practically a Brothel! If you don’t just go along with the stupidity and you stand up for what’s morally correct or stoop to their level or sleep with management for cars or money they will make up lies and run you out and give you horrible reviews after your gone!!! When I say stay away I mean FAR AWAY run … oh yea also racist and always your promised promotion will go to a new non non experience new kid that is a family friend that makes there own schedule actually the name fits cause it’s ran just like the Texans football team… just trashy there are two people in the whole place that are good morally correct people the rest thank God on fb when they make there money by being crooks while they cheat on there spouses and or steel from the company if the owner would show up for a couple whole days he would know his bottom line should be way more but guess when you just have two much money and no sense or morals it doesn’t matter it’s ran on lies greed and white privilege if you have a never ending supply of tampons and bandades and are blind and deaf give it a whirl but still wear your rosary and bring holy water cause they suck the life right out they are part of the reason this country is where it’s at!!!!!!! Go Brandon ??
SR
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Sylvia R.
Rosenberg, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I was happy with my service as always.
I went in to have my driver window checked. They fixed my window motor before it completely went out.
I was very happy and at no charge. Thank you!!!!
Sean S., Fixed Operation Director from Texan Hyundai responded on 04/08/2022 08:37 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
Verified Customer
Houston, TX
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
service
Nice new service center.
Sean S., Fixed Operation Director from Texan Hyundai responded on 04/06/2022 05:15 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
LW
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Lelia W.
Edna, TX
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always a pleasure
The service department is always responsive and professional, making my car maintenance painless! Thank you Texan Hyundai
Sean S., Fixed Operation Director from Texan Hyundai responded on 04/04/2022 09:20 AM

It is always great to see you and thank you for the great review. 

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
PD
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Pranav D.
Fairchilds, TX
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
7
Category: Service
It was better experience
Good
Sean S., Fixed Operation Director from Texan Hyundai responded on 04/04/2022 09:28 AM

Thank you for filling out the review. I do apologize for the wait time while preforming the repairs.  

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
Verified Customer
Richmond, TX
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Excellent service nice people.
Sean S., Fixed Operation Director from Texan Hyundai responded on 03/31/2022 10:07 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
Verified Customer
Wallis, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional Customer Service
The overall service at Texan Hyundai is exceptional. From the salespeople to the service department, everyone goes the extra mile to make sure you are completely satisfied before you leave. Keep up the good work
Sean S., Fixed Operation Director from Texan Hyundai responded on 03/30/2022 05:29 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
HG
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Helen G.
Katy, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very professional staff
Technician was very understanding and professional
Sean S., Fixed Operation Director from Texan Hyundai responded on 03/28/2022 07:24 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
Verified Customer
Rosenberg, TX
2015 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/25/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Warranty not honored
I was lied to about the problems wit my car until my husband stepped in. He’s a mechanic and knew exactly what was wrong. The tech didn’t want to listen. He was argumentative. Needless to say my warranty was not honored and I will never buy from Hyundai again.
Verified Customer
Matagorda, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Customer Service
Was in and out quickly and service was great!!
Sean S., Fixed Operation Director from Texan Hyundai responded on 03/21/2022 04:59 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
JH
gravatar
Jatis H.
Sugar Land, TX
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
No words are necessary.
Sean S., Fixed Operation Director from Texan Hyundai responded on 03/21/2022 05:03 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
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