Texoma Hyundai is located in Sherman, TX, just a short drive from Paris, Gainesville, and McKinney! Come see us today and take care of all your automotive needs. Whether you need new tires, a routine oil change, or major repairs, we are here to keep your vehicle in top running condition! Texoma Hyundai is located in Sherman, TX, just a short drive from Paris, Gainesville, and McKinney! Come see us today and take care of all your automotive needs. Whether you need new tires, a routine oil change, or major repairs, we are here to keep your vehicle in top running condition!
Verified CustomerTHanks so much :)
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Verified CustomerVery sweet note, Thank you so very much :)
After the test drive, we were surprised again that we could not even sit by his sales desk. That was when we realized that he had other customers to deal with at the same time (for a different vehicle). As we sat down and discussed price options, we were offered a $500 discount if we would buy the damaged car as is (WITHOUT hail damages repaired). But when we negotiated the price WITH hail damages repaired by the dealership, all of sudden we were told that there was almost no room for negotiation as it would cost them a lot of money to fix the hail damage (e.g., $1000 total with window replacement alone costs $500!). What did we miss here?
The worst part is that we were left hanging for long periods time and time again. What a waste of our time and lack of respect! Finally, we did not have a choice but had to stand up and leave after being treated like that repeatedly.
For a dealership claiming “We provide exceptional customer service”, I am not sure our experience matches that at all. I'd simply like to see a drastic improvement on being "fair and honest".