Business Solutions
English Español
SureCritic / Auto Repair / The Autosmith
business image

The Autosmith

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(889 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

The Autosmith is your local auto shop serving the GRANTS PASS, OR area. Give us a call for your automotive needs. The Autosmith is your local auto shop serving the GRANTS PASS, OR area. Give us a call for your automotive needs.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(541) 474-2886
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
301 SE J St Grants Pass, OR 97526-3052
Get Directions
The Autosmith's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(889 Reviews)
Write a Review
Recent Reviews
RS
Robyn S.
Grants Pass, OR
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Robyn said they are really good and her vehicle is running great. They got things done quickly and explained things well. It was less expensive than she thought it would be.
Recommended
GS
Graham S.
Merlin, OR
Toyota Corolla iM
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Graham said they couldn't diagnose the problem but they were very knowledgeable and answered all of their questions.
Recommended
LK
LUTZ K.
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Vehicle assessment
Fantastic
PJ
gravatar
PATRICIA J.
Grants Pass, OR
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
I need more stars!
We’ve been customers for many years. We have always had an excellent experience at AutoSmith. You guys are above and beyond! I for one appreciate your high level of integrity and professionalism. Car issues can be very stressful, but I always feel more at ease leaving my auto with you. Thank you!
DB
gravatar
DARLENE B.
Grants Pass, OR
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service
Have always done a great job on my cars, whether very old or newer model. Always tell me what needs immediate attention and what can wait. They stand behind their work. I trust them as good, knowledgable mechanics and to do a great job for me.
JA
gravatar
JOYCE A.
Grants Pass, OR
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Appreciation
We appreciate the good communication and skilled mechanics. This company (these guys) are trustworthy! We have been going to them for 25 years!
DL
gravatar
DAVID L.
Grants Pass, OR
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
routine service well done
Greg is trustworthy and reliable. i feel like performs all his work thoroughly and provides feedback as to how the car is running and alerts me to things to keep an eye on, like battery or alignment
i have confidence in his work
TW
Thomas W.
Grants Pass, OR
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Spoke with Jonni. She said the service was excellent. Everything went smoothly and the appointment was on time. They did what they said they would do.
Recommended
WW
Wes W.
Grants Pass, OR
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Wes said that he felt secure that they were going to do what they said they were going to do. They got everything done right.
Recommended
MF
Mellissa F.
Cave Junction, OR
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Melissa said they were really informative. They got things done quickly and on time. They let her know what was going on.
Recommended
AL
Andrew L.
Grants Pass, OR
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Andrew said they were courteous, professional, and he had a great experience all around. He appreciated the awesome service.
Recommended
JP
gravatar
John P.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Polite, on time, honest, and professional Quality work!
Polite, on time, honest, and professional High Quality work! I feel confident in all the work performed on our vehicles and the fair price for the work performed! Thank you Greg and the entire Autosmith crew for being what a service business should be!
BO
gravatar
BRYAN O.
Rogue River, OR
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great work!!!
The team at The Auto Smith continue to impress providing quality work in a timely manner at an affordable price. I send all my friends and family to The Auto Smith! Thank you so much Auto Smith!!!!
BB
gravatar
BOB B.
Grants Pass, OR
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Above and beyond and affordable
Ride went in for brakes and rotors, and non functioning wiper fluid motor. Those were repaired quickly and completely. But at no charge, they checked my window motors, noticing that one needed serious lubrication, saving big bucks over a destroyed regulator motor. No charge! I had also asked for a load test for the battery. Also no charge. Great work at a fair price; why would I go elsewhere?
JP
Joyce P.
Merlin, OR
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Joyce said they were thoughtful, they explained everything and she didn't feel like she was being taken to the cleaners. They cared about her safety and she appreciates that.
Recommended
Displaying Review 1 - 15 of 889 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.