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The BMW Guy

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(201 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

What services do you offer?
If it’s a BMW, you’re good.
All work guaranteed. Se habla español.
What services do you offer?
If it’s a BMW, you’re good.
All work guaranteed. Se habla español.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(760) 716-4677

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1288 W San Marcos Blvd Suite 117 San Marcos, CA 92078
The BMW Guy's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(201 Reviews)

CM
Carlos M.
BMW 540i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great people to deal with
Highly recommend this business. They worked quickly and expertly to bringing my BMW 540i into tip top shape for a very reasonable price. Will definitely use them in the future.

TL
Tori L.
BMW M235i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Best of the best!
Couldn’t recommend these guys more! I will not be taking my BMW anywhere else. Thursday afternoon my car displayed a “drivetrain malfunction” called them up and they took me immediately. Friday morning my car was done and ready for pickup! Customer service and hospitality was too tier- they even filled my car with gas. Andrew is the man, I know my car is in great hands. 10/10

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great Shop
Easy and enjoyable experience here with my first BMW. Repair prices are going to be slightly higher than a Japanese vehicle but that’s given. Going to a trusted indy shop helps a lot with repair costs compared to the dealership and this shop has gained my trust with their quality of work, timeliness, and prices. Thank you!

CS
Carolyn S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Many years of quality repair
We have been taking our BMW x3 here for years. Trustworthy, honest fair pricing. Alfredo and his mechanics are excellent diagnosticians & communication is great. Colin always responds quickly & is so very pleasant.
Thanks BMW Guy!

DW
David W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Simply the best!
Alfredo has been working on our cars for over 30 years
He and his staff are expert mechanics. Honest and dependable. These guys are definitely the “Pros from Dover”

MR
Mark R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Very knowledgeable about the service my car needed, and got it fixed as soon as possible
I knew I had some major repairs needed on my car and just the most important or pairs were done as quick as possible

KS
Kevin S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Always trusted mechanic is gold
Alfredo and crew have earned my business time and time again. Quotes from the dealership that Alfredo handles for a true fraction of the cost. I don’t think I have ever recommended a business to friends more than I have The BMW Guy!

LA
Lana A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great place
Great people, excellent work and very trustworthy. Highly recommended for BMW owners.

CH
Carrie H.
BMW 430i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
So honest!
After having a multi point inspection at the dealership (covered by the warranty) the dealership told me I needed new rear brake pads and quoted over $580 to replace them. I took my car to Alfredo and he assessed them and told me it was not necessary to replace them and that based on my driving and the amount of mm remaining, it would likely be another 6 months before I needed them. I so appreciated his honesty. Also, the quote I received from Alfredo was much less than the dealership. I have been going to The BMW Guy for many years because of his honesty and fair pricing. I recommend him to anyone with a BMW.

DW
gravatar
Dan W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Professionals
Alfredo is a real professional and is a true expert at his craft. The entire staff is great and helpful. I will be using them for service needs moving forward.

DS
Dave S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Exceptional Service!
Alfredo and his excellent support staff are ALWAYS spot on in their work and go that extra effort every time I bring my BMW in for repairs. Thanks guys!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Good BMW shop
Will come back again! Thank you

MS
Mark S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/27/2025
verified customerVerified Customer
1
Overall Poor Experience
Nice people, helpful and provide good advice. Unfortunately, I would not recommend BMW Guy or use their service in the future. They tell you up front they reimburse for an economy rental if you need a vehicle during the repairs. They don’t tell you the $ amount they reimburse, which is $30 per day. I went to the nearby enterprise and the cheapest vehicle available was $55 per day with no cheaper options. BMW Guy ultimately saved money on the cost of my repairs, but being out $25 per day on the rental was a net loss. It would have been wiser to use the BMW dealership, take the loaner car at no cost, pay more for my repairs and avoid the hassle of a cheap rental car. BMW guy isn’t a great option because you’re going to get stuck with a rental car bill.

PM
Paul M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Always a positive experience
Short story. Every time I taken my car to BMW Guy, I'm happy that I did.

SS
Stuart S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Super fast
Today I took my bmw i 428 today to the BMW guy. Usually it takes a couple days at a dealership to get my cars fixed. I was pleasantly surprised to get my car back in 1 day. Carlsbad BMW is the only dealership left in the area and the wait times are horrendous there.
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