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The Car Doctor

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(110 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

WE ARE PROUD TO BE YOUR ONE STOP SHOP FOR ALL OF YOUR AUTOMOTIVE NEEDS FOR OVER 19 YEARS AND RUNNING! WE ARE PROUD TO BE YOUR ONE STOP SHOP FOR ALL OF YOUR AUTOMOTIVE NEEDS FOR OVER 19 YEARS AND RUNNING!

Categories
Auto Repair, Smog, Tire Sales and Repair
Contact
(209) 728-1115

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
767 Murphys Creek Rd Murphys, CA 95247-9562
The Car Doctor's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(110 Reviews)

DP
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Derek P.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/19/2023
0
Not a good business. Creates problems and Denys to fix problems. Blames it anything else even when Alex the owner creates the problems the dealer points out. The dealer recommended me to call him out on his mistakes that he creates and doesn’t fix.
Would never do business with or recommend business. Doesn’t even deserve one star. Car doctor owner (Alex) installed an engine on my car. Said it would take him 3 days. He had my car more than one month. Would not communicate what was going on. I would reach out to him through call or text with no response. I had to make a surprise visit to his shop to retrieve my car because he couldn’t finish the job. He was very misleading. Had to take to the dealership because he could not finish the job and emphasizes he did everything correct. The dealership said he installed 3 separate systems to 3 other systems and not only did he cut the wire but he didn’t connect the wires back to where they should be. Let alone the part that he installed them to 3 other separate systems. Alex did correct that issue and paid for what the dealership had to fix. The second issue came along where my transmission had failed. When I asked for an engine replacement, I did not need a transmission. That he was also selling for $1,000. It was not up for junk as he claims to specify in his response to my negative review. Once again.l, not truthful. So I did not need a tranny to begin with. Only an engine. He had reached out to me to perform transmission service at an additional cost. He did not explain that it could cause further issues. Otherwise I would of declined the service because initially my transmission did not have any issues. It was only the engine. so after he did the service replacing my engine and service to the transmission and even after getting my car back from the dealership. I was trying to drive my fully repaired and fork to go car home. Shortly after leaving Alexes shop then the car started overheating. I found that the radiator hose was not attached. I was able to get the car back in the road and continued to drive home. Same day 2 hours later the transmission fails on me. Alex replies at this point it could be because of the transmission service. So his response was what I expected it to be. Fix the problem that he created. I contacted Alex and the dealership. The dealership took the car back first and verified they did not do any work or inspections for the radiator hose. Then after reaching out to Alex, he did give me his transmission that he was selling for $1,000. Which he said he would try and find time to install for me and i new since he was dragging his feet after having my car for over a month then I decided to take the transmission he gave to me and have another shop install it. Other shop installed it in one day. Then after driving about 1500 miles the transmission fails on me. I reached out to Alex and he replies that he gave me the transmission and there is nothing else he can do to help. I explained that even if he sold me the transmission or gave it to me then it still came from him. He gave the the transmission because he damaged my other one. And if he sold the transmission to me or someone else then he would be expected to replace or refund. In my case there was no refund involved because he gave me the transmission. So I was simply asking for him to replace it because he gave it to me because of him damaging my previous transmission. It was his part that failed either way. Not looking for a refund but a replacement. Like I said he was initially selling it for $1,0000. His service damaged my transmission. His replacement transmission still didn’t solve the problem he created. Let alone the other things he did not do right as well. He even broke the key that removes my lock nuts on my wheels. He did give my wife and i a few parts off of his donor car but that was before he broke the key. Didn’t even offer to fix or replace that. Now I am without a car that Alex refuse to do anything further. He said is transmission works but it doesn’t. I agree to even pay for labor. He just needs to replace my transmission. His part. Not mine or any other shop The owner Alex that blames his mistakes on the business when he is the owner and also makes rude comments and not replies with the entire truth. Not professional at all.

TC
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Tim C.
Watertown, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Help for a traveler
The good folks at The Car Doctor just saved me from a real inconvenience. Late on a Friday my truck started flashing warning lights on the dash and went into “limp mode”. I called them just before they closed and they set me up for a first thing Monday appointment.

Starting at 8:00 AM they had the problem isolated and remedied by 10:00. Friendly, competent and very communicative throughout.

The best choice!
Recommended

SM
Susan M.
Murphys, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2015
verified customerVerified Customer
Category: Service
Susan said the mechanic from this business was really sweet and helpful. He gave her information about electrical issues with her vehicle. They kept her vehicle longer than expected to get everything done and they held the original price quote. The only thing was they did not let her know the vehicle was going to be kept longer.
Recommended

DH
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DON H.
Murphys, CA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2015
verified customerVerified Customer
AC
The AC is working great now thank you
Recommended

HS
Hugh S.
Murphys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2015
verified customerVerified Customer
Category: Service
Hugh said the business is awesome. They provide great service.
Recommended

AM
Anthony M.
Arnold, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2015
verified customerVerified Customer
Category: Service
Anthony said he has been a repeat customer of the business and he was very pleased with the service. He said the business was excellent.
Recommended

PH
Phil H.
Murphys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2015
verified customerVerified Customer
Category: Service
Phil said this business did everything right. They are friendly, reasonably priced and professional.
Recommended

DT
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DIANE T.
Sacramento, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2015
verified customerVerified Customer
Great service and professional people and close to home.
Excellent and friendly and the estimate was accurate and gave good advise about my car.
Recommended

SA
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STAN A.
Murphys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2015
verified customerVerified Customer
Dependably good service
Always dependable good and friendly service.
Recommended

RM
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RON M.
Murphys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2015
verified customerVerified Customer
Trust
Change license plates to 7JNK888
Recommended

TA
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TERI A.
Arnold, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2015
verified customerVerified Customer
smog
they were nice
Recommended

RP
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ROBERT P.
Arnold, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2015
verified customerVerified Customer
Smog experience great and speedy
I needed a smog fast and was given an appointment the same day. Only took about 20 mins. Had me in and out. Thanks
Recommended

LL
Larry L.
Murphys, CA
Toyota Cab
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2015
verified customerVerified Customer
Category: Service
Larry said whenever he goes to the business, he is provided with good service.
Recommended

BG
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BARBARA G.
Arnold, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2015
verified customerVerified Customer
very helpful and know what they are doing.
Work well done
Recommended

KB
Keith B.
Arnold, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2015
verified customerVerified Customer
Category: Service
Keith said that he takes all his vehicles to this business because they are really good.
Recommended

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