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The Shop Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(235 Reviews)
98
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

We take pride in providing our customers with quality automotive and motorcycle service and repairs. We pride ourselves on a "show and tell" philosophy to ensure customers understand what is being done to their vehicle at each and every appointment.​

Our technicians have over 15 years experience each in the automotive industry.
We take pride in providing our customers with quality automotive and motorcycle service and repairs. We pride ourselves on a "show and tell" philosophy to ensure customers understand what is being done to their vehicle at each and every appointment.​

Our technicians have over 15 years experience each in the automotive industry. Frankie Noyes, owner-operator, started his career at Central Maine Community College in their Ford Asset Program. During this time, he worked at the local GM dealership, a local Ford dealership, and eventually landed at the local Toyota dealership where he spent 8 years growing his resume. He also worked as a commercial parts manager for the area automotive parts stores.

The Shop Inc. originated in September 2012, in which it has grown exponentially each year by our customers' word of mouth.
...more

Categories
Auto Repair, Repair Shop, Tires
Contact
(207) 848-2850

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2312 US Route #2 Hermon, ME 04401
The Shop Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(235 Reviews)

CC
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Carol C.
Brewer, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
verified customerVerified Customer
10
Excellent service. Very friendly and professional team!
I always feel comfortable taking my vehicle to the Shop. Always informative!
Thank you for working on my vehicle ?

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2023
verified customerVerified Customer
10
Thank you
I'd like to express my sincere gratitude to The Shop Inc. Ryan's excellent communication skills ensured a smooth process, listing and addressing all my car concerns. Special thanks to Hobbs for flawlessly fixing every request—I'm highly satisfied. Their thorough car examinations even caught my overlooked wiper issue. Overall, a five-star service that I truly appreciate. Thank you for your excellent and reasonably priced service.

PH
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Patty H.
Hermon, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2023
verified customerVerified Customer
10
Loud exhaust
One of the things I like most about this business is they take the time to explain everything to you, give you a cost estimate prior to the work and offer all options available. Have not had any issues with their repairs. Ryan, Caleb and Josh were all very informative.

CH
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Cindi H.
Hermon, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customerVerified Customer
10
Excellent work all around
As usual Frank, Ryan and the boys came through in a pinch. We got a flat tire on Friday night and first thing Monday morning we called to see if there was a chance of getting in to get it patched (if possible). Ryan said to bring it in and by mid afternoon it was patched and remounted. So glad I found The Shop when they first opened up in Hermon. Never a disappointment!

BW
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Beth W.
Dixmont, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2023
verified customerVerified Customer
10
Great dependable service.
I’m happy to entrust The Shop with all my car repairs!

CH
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Cindi H.
Hermon, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2023
verified customerVerified Customer
10
Excellent work all around
As usual Ryan bent over backwards to accommodate my needs. My state inspection had run out last Nov. and when I realized this I called to see if he could get me in that day because I live an hour away and I was in the area. 2 hours later I was sitting in their waiting. I have been going to The Shop for 5 years and I have always been very satisfied with the work they do, the cost and convenience. Thanks Ryan, Frank and all the guys!

LH
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Larry H.
Hermon, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2023
verified customerVerified Customer
10
inspection sticker
great team working at the shop

AK
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Alex K.
Hampden, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2023
verified customerVerified Customer
9
Total satisfied
Trusted, quality work

KO
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Ken O.
Greenbush, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
10
Efficient
Good routine maintenance certainly makes car safer . The Shop puts out a good product every time. They find a lot of the little issues during their service inspection and make you aware before they become bigger ones, are potentially unsafe, and they consult you with a plan of restoring your auto back to being safe and dependable again.

AK
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Alex K.
Hampden, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
10
Quality work that I trust
I trust that you do only work that needs to be done

DL
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Dan L.
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customerVerified Customer
10
95 Bronco
Knowledgeable and personal team. Owner on site. Explanations of work completed. Good internet communications. Honest and likable folks.

BC
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Beverly C.
Brewer, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2023
verified customerVerified Customer
10
Experience
Clean, friendly, knowledgeable and competitive pricing. Thank you

MC
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Mark C.
East Newport, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2023
verified customerVerified Customer
10
Prompt and thorough service!
Had a tire rim problem . . .Ryan ordered new rim, I showed up and new rim was installed and I was on my way in 30 minutes!

DP
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Dale P.
Hermon, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2023
verified customerVerified Customer
10
Brake work
Very positive experience from dropping off the vehicle to pick up after work performed. They gave me update as to what was needed and then again when it was done. Very friendly staff.

TC
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Trisha C.
Glenburn, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
verified customerVerified Customer
10
Unmatched Integrity
I brought my car to The Shop after being told it needed $2400 worth of work done by the dealership. Not only did The Shop quote me literally half the price for the same work, they told me I did NOT need a muffler (the dealership told me there was a huge hole in it). That saved me over $100 as well!! The honesty and integrity they showed will make me a lifelong customer!!
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