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SureCritic / Tom's Service Center 2
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Tom's Service Center 2

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(663 Reviews)
82
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Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
82
Net Promoter Score ®

Business Details

Categories
Contact
(502) 962-4193
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5900 Shepherdsville Rd Louisville, KY 40228-1020
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Tom's Service Center 2's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(663 Reviews)
Write a Review
Recent Reviews
TR
Todd R.
Shepherdsville, KY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Todd said he's honest and always gets them in early. Todd says he's been really great.
Recommended
DM
Darryl M.
Louisville, KY
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
Category: Service
Darryl said they are good and quick.
Recommended
JF
James F.
Louisville, KY
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
James said every time, he takes his vehicle in when he needs to and is satisfied, and happy with the price. He always recommends them.
Recommended
JK
Jean K.
Louisville, KY
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
Category: Service
Jean said their service is really good and they know what they're doing.
Recommended
AJ
Angela J.
Louisville, KY
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2024
verified customerVerified Customer
Category: Service
Angela said she's always taken her vehicles there, all of her family does, too. She said they do great work, great service.
Recommended
RD
Robin D.
Shepherdsville, KY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
Category: Service
Spoke with Susan, Robin's wife. She said anytime her wife's vehicle needs to be worked on, they take it here. They are convenient, never have any problems.
Recommended
SD
Sheldon D.
Louisville, KY
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2024
verified customerVerified Customer
Category: Service
Sheldon said he showed him what was wrong, he got there and had work done the same day, pretty nice.
Recommended
TM
Tiffany M.
Louisville, KY
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2024
verified customerVerified Customer
Category: Service
Tiffany said she likes the business, she likes the person who works on her vehicle.
Recommended
GF
Gary F.
Louisville, KY
Toyota Camry
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/21/2024
verified customerVerified Customer
Category: Service
Gary said the service was slow, it took 2 days.
Recommended
YN
Yahazi N.
Louisville, KY
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2024
verified customerVerified Customer
Category: Service
Yahazi said they did a wonderful job for him.
Recommended
DB
Duke B.
Louisville, KY
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2024
verified customerVerified Customer
Category: Service
Duke said they did a great job, did wonderful work and did great work.
Recommended
OL
Osmar L.
Louisville, KY
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2024
verified customerVerified Customer
Category: Service
Osmar said they did a pretty good job.
Recommended
FH
Felicia H.
Louisville, KY
Mercury Mystique
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2024
verified customerVerified Customer
Category: Service
Felicia stated that they are good. She said she loves doing business with them and wouldn't take her vehicle anywhere else.
Recommended
PH
gravatar
PAMELA H.
Louisville, KY
Chevrolet Equinox
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2024
verified customerVerified Customer
10
Satisfied
I was extremely satisfied with the service that was done on my vehicle and in a timely manner.
LA
Lynn A.
Charlestown, IN
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
Category: Service
Lynn said they are amazing, honest, good people and they do not do work that is not needed.
Recommended
Displaying Review 1 - 15 of 664 in total
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