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Tony's Collision and Automotive Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(121 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(509) 922-3356

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
115 S Blake Rd Spokane Valley, WA 99216
Tony's Collision and Automotive Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(121 Reviews)

KC
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KEITH C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Highest Integrity and they do Excellent work!!
Tony's was referred to me by a friend of mine and ever since (4+ years) we have worked with Tony's. They have been GREAT to work with. They are very fair with job costs and do excellent work. Along with that, they show the highest of integrity and honor. Here is one example, we had work done on one of our vehicles by them. The auto part from the parts store failed, but Tony's was willing to not only warranty the part, they also warrantied their labor for that part. I don't know of any other shop in town willing to do what Tony's does. Keep up the Excellent work. I now refer everyone to them. Thank you for being a repair shop that a person can truly trust.

JF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick and efficient
Tony’s always compels the work when scheduled and lets me know what to expect. The communication is great and I have never felt taken advantage of. Great place to get work done. Even and oil change.

DS
DYLAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Always great.
5 out of 5 would crash my car again just to have them work on it. Great service!
Tony from Tony's Collision and Automotive Repair responded on 03/31/2025 09:39 AM

We appreciate your positive feedback and are pleased to hear that you had a great experience with our service. It is our goal to provide exceptional care and attention to each vehicle that comes through our doors. Your satisfaction is important to us, and we look forward to continuing to meet your automotive needs.


MF
MIKE F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Fix on time at a reasonable price
Fix car. On time did good work and friendly
Tony from Tony's Collision and Automotive Repair responded on 03/30/2025 09:40 AM

We appreciate your feedback regarding our service. It is great to hear that your car was repaired promptly and to your satisfaction. Our team strives to provide quality workmanship and friendly service, so it's rewarding to know that we met your expectations. Thank you for choosing us for your automotive needs.


CG
CHUCK G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Amazing service, honest, integrity, gets the job done right.
Was looking for a local shop that I could take our 16 year old sons truck to be serviced as it was not running correctly. Called Tony's and was immediately impressed by the customer service provided over the phone and received this same amazing service throughout the process of our vehicle being worked on. From start to finish I was comminuted with clearly, given a clear explanation of the services and work needing to be done, was given options, honest and fair pricing and the work was done promptly. Excited to have finally found a local shop that our family can trust, thank you Tony and Jay. Looking forward to working with you again soon!
Tony from Tony's Collision and Automotive Repair responded on 03/26/2025 09:40 AM

We appreciate your feedback and are glad to hear that your experience at our shop met your expectations. Providing clear communication, fair pricing, and quality service is our priority, and it is rewarding to know that you found these elements during your visit. It is important to us to build trustworthy relationships with our customers, and we are pleased that you feel confident in returning to us for your automotive needs. Your support means a lot, and we look forward to serving you and your family in the future.


ME
MITCH E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great honest service
Tony is great and always does great work! Honest and local guy. Definitely would recommends
Tony from Tony's Collision and Automotive Repair responded on 03/25/2025 09:37 AM

We appreciate your feedback and are pleased to hear that you had a positive experience with our services. Honesty and quality work are at the core of what we strive for, and it’s gratifying to know that you would recommend us. Thank you for your support and trust in our team.


TC
TIM C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Trustworthy Quality
Tony and crew are the team you want working on your auto. Friendly and knowledgeable I highly recommend this shop!
Tony from Tony's Collision and Automotive Repair responded on 03/24/2025 09:37 AM

We appreciate your positive feedback regarding your experience with our team. It is important for us to provide friendly and knowledgeable service, and it's rewarding to hear that this was reflected in your visit. Your recommendation means a lot to us, and we look forward to continuing to serve you and all our customers with the same level of commitment and care.


JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
The BEST!
Trust!
Tony from Tony's Collision and Automotive Repair responded on 03/24/2025 09:37 AM

We appreciate your succinct expression of trust in our services. Building strong relationships with our customers is a priority for us, and it is rewarding to know that we have earned your confidence. We remain committed to providing reliable and quality automotive repair services.


TF
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TOM F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Online appointments
Tony's has been my go-to auto repair place for the the last 2 years since I learned about them from my son. Tony's is honest and does good work at a reasonable price. I especially like the online appointment feature on their web site. I can make an appointment 24/7 which is helpful if I have a problem at a time when they are not open.
Tony from Tony's Collision and Automotive Repair responded on 03/23/2025 09:42 AM

We appreciate your continued trust in Tony's Collision and Automotive Repair over the past two years. It is gratifying to know that you find our service to be honest and reasonably priced. We're also pleased to hear that you find our online appointment feature convenient. Providing accessible options for our customers is important to us. Your support means a lot, and we look forward to continuing to assist you with your automotive needs.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Like doing business with a reliable locally owned business.
I appreciate the reliable and quick service that Tony's provides. My neighbor suggested this local shop when I moved to the valley. Very satisfied with the work recently done to my truck.
Tony from Tony's Collision and Automotive Repair responded on 03/22/2025 09:39 AM

We appreciate you taking the time to share your feedback. It is important to us that our customers receive reliable and efficient service. We are glad to hear that you were satisfied with the recent work performed on your truck and that your neighbor recommended us. Thank you for choosing Tony's Collision and Automotive Repair.


TA
TOM A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
90 K service
Did what was needed and done professionally! Reasonable prices coupled with excellent service!
Tony from Tony's Collision and Automotive Repair responded on 03/18/2025 09:37 AM

We appreciate your feedback and are pleased to hear that you had a positive experience with our service. Our team strives to provide professional work at reasonable prices, and it's rewarding to know that we met your expectations. Your support means a great deal to us.


TF
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TODD F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Todd F.
I have used Tony's many times over the years with my several vehicles. The on line scheduling tool is super convenient. The service and honesty I receive from Tony's Automotive is why I continue to return and refer this auto repair shop to all my friends. Thanks Tony, you did another great repair.
Tony from Tony's Collision and Automotive Repair responded on 03/18/2025 09:37 AM

We appreciate your continued trust in our services over the years. It is gratifying to hear that our online scheduling tool has made your experience more convenient. Your recognition of our service and commitment to honesty is truly valuable to us. We are committed to maintaining these standards and look forward to assisting you and your friends in the future. Your feedback is vital in helping us serve you better.


TS
TINA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
The best!!
Tony and his team are the best! Tony was able to fix my son’s car after an accident. The price was more than fair and turn around was quick. We won’t go anywhere else, thank you Tony!!!!!
Tony from Tony's Collision and Automotive Repair responded on 03/18/2025 09:37 AM

We appreciate your feedback and are pleased to hear that you were satisfied with our service. It is our priority to provide fair pricing and timely repairs, and we are glad that Tony and the team could assist you with your son's car. Your trust in us means a lot, and we are here for any future automotive needs.


TE
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Tobin E.
Otis Orchards, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great service
Tony got right back to the voice mail we left over the weekend. Monday AM we had an appointment for Tuesday AM. By Tuesday afternoon our car was repaired. Very reasonable price. Great work
Tony from Tony's Collision and Automotive Repair responded on 03/16/2025 09:39 AM

We appreciate your feedback and are glad to hear that our prompt response and efficient service met your expectations. Ensuring that our customers have a smooth experience is important to us, and it's great to know you were satisfied with both the quality of the repair and pricing. Thank you for choosing us for your automotive needs.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Always real and professional
I have been taking my car to Tony's for years. They are always honest and straightforward with me. They even make time for my oil changes, and do an inspection each time to let me know the health of my car and parts.
For example, he let me know that we need to keep an eye on the brakes since they are wearing a little.
Tony from Tony's Collision and Automotive Repair responded on 03/16/2025 09:39 AM

We appreciate your continued trust in our services over the years. It's important to us to provide honest and thorough care for your vehicle, and we’re glad to hear that our team has been able to meet your needs. Keeping you informed about your car’s condition, such as the brakes, is part of our commitment to ensuring your safety on the road. Thank you for sharing your experience with us.


Displaying Review 1 - 15 of 121 in total
Service Coupons and Posts
Thanks for the kind words! 🌟 At Tony's Collision, we believe in transparency—no guessing games here! It’s great to hear you and your family trust us with your cars. 🚗💨 Here’s to many more years of good experiences! #TrustTony #AutoExcellence
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Thanks for the stellar review! 🚗✨ We're thrilled you found our appointment process convenient! Our goal is to keep things running smoothly—just like your car! 🔧😉 See you next time! #TonysCollision #ConvenientCare
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We're thrilled to hear you loved our attention to detail! ?? We believe in quality over shortcuts every time. No peeling for you—just smooth rides ahead! Thanks for the shout-out! ? #QualityFirst #TonyTakesCare
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Thanks for trusting us with your ride! ?? We're thrilled we could get you back on the road with a speedy diagnosis. Remember, not all superheroes wear capes—some just check batteries! ?? #TonyKnowsBest #CustomerCare
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