business image

Tony's Collision and Automotive Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(127 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(509) 922-3356

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
115 S Blake Rd Spokane Valley, WA 99216
Tony's Collision and Automotive Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(127 Reviews)

JC
JOHN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Subaru 80k maintenance
Got a quote from dealership on my 2011 Subaru Outback @ $2500 that was able to reduce work to $1000 @ Tony's. Timing belt, water pump, spark plugs, all other belts and inspection of fluids.

CP
gravatar
CRAIG P.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Honest appraisal and quick service!
My vehicle was repaired and back on the road much quicker than I expected! I am so happy with the service I received!

CH
CONSTANCE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Quick and efficient
This is a great shop. Both times I have brought my Toyota in they finished faster than expected, did a great job and charged a reasonable rate. It’s great to find a business I can trust to treat me with integrity.

CJ
CLYDE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great as usual
Great service competitive pricing honest advice.

TF
gravatar
TONI F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Fixed my turn signal assembly
Very professional fast and fair priced

LS
LAWANA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
My Focus
Tony and his crew have serviced my cars for at least 15 years, theyare wonderful. They’re very knowledgeable about automobiles and they’re very caring towards people.
Tony from Tony's Collision and Automotive Repair responded on 04/08/2025 09:38 AM

We sincerely appreciate your long-standing trust in our services over the past 15 years. It is our priority to provide knowledgeable and caring support to all our customers, and we are glad to hear that this has been your experience. Your continued loyalty means a great deal to us.


KC
gravatar
KEITH C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Highest Integrity and they do Excellent work!!
Tony's was referred to me by a friend of mine and ever since (4+ years) we have worked with Tony's. They have been GREAT to work with. They are very fair with job costs and do excellent work. Along with that, they show the highest of integrity and honor. Here is one example, we had work done on one of our vehicles by them. The auto part from the parts store failed, but Tony's was willing to not only warranty the part, they also warrantied their labor for that part. I don't know of any other shop in town willing to do what Tony's does. Keep up the Excellent work. I now refer everyone to them. Thank you for being a repair shop that a person can truly trust.
Tony from Tony's Collision and Automotive Repair responded on 04/06/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It is gratifying to know that after four years, you continue to find value in our services. Your recognition of our commitment to fairness and integrity is particularly meaningful, as we strive to ensure that our customers receive the highest quality work and support. We are glad to have earned your trust and that you feel comfortable referring others to us. Your feedback motivates us to maintain our standards and uphold the values that define our work. Thank you for your continued support.


JF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick and efficient
Tony’s always compels the work when scheduled and lets me know what to expect. The communication is great and I have never felt taken advantage of. Great place to get work done. Even and oil change.
Tony from Tony's Collision and Automotive Repair responded on 04/06/2025 09:39 AM

We appreciate your feedback regarding your experiences at Tony’s Collision and Automotive Repair. It’s reassuring to know that our commitment to timely service and clear communication has met your expectations. We strive to create an environment where our customers feel confident and informed about the work being performed. Your recognition of our efforts, even for routine services like an oil change, is valued. Thank you for choosing us for your automotive needs.


DS
DYLAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Always great.
5 out of 5 would crash my car again just to have them work on it. Great service!
Tony from Tony's Collision and Automotive Repair responded on 03/31/2025 09:39 AM

We appreciate your positive feedback and are pleased to hear that you had a great experience with our service. It is our goal to provide exceptional care and attention to each vehicle that comes through our doors. Your satisfaction is important to us, and we look forward to continuing to meet your automotive needs.


MF
MIKE F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Fix on time at a reasonable price
Fix car. On time did good work and friendly
Tony from Tony's Collision and Automotive Repair responded on 03/30/2025 09:40 AM

We appreciate your feedback regarding our service. It is great to hear that your car was repaired promptly and to your satisfaction. Our team strives to provide quality workmanship and friendly service, so it's rewarding to know that we met your expectations. Thank you for choosing us for your automotive needs.


CG
CHUCK G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Amazing service, honest, integrity, gets the job done right.
Was looking for a local shop that I could take our 16 year old sons truck to be serviced as it was not running correctly. Called Tony's and was immediately impressed by the customer service provided over the phone and received this same amazing service throughout the process of our vehicle being worked on. From start to finish I was comminuted with clearly, given a clear explanation of the services and work needing to be done, was given options, honest and fair pricing and the work was done promptly. Excited to have finally found a local shop that our family can trust, thank you Tony and Jay. Looking forward to working with you again soon!
Tony from Tony's Collision and Automotive Repair responded on 03/26/2025 09:40 AM

We appreciate your feedback and are glad to hear that your experience at our shop met your expectations. Providing clear communication, fair pricing, and quality service is our priority, and it is rewarding to know that you found these elements during your visit. It is important to us to build trustworthy relationships with our customers, and we are pleased that you feel confident in returning to us for your automotive needs. Your support means a lot, and we look forward to serving you and your family in the future.


ME
MITCH E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great honest service
Tony is great and always does great work! Honest and local guy. Definitely would recommends
Tony from Tony's Collision and Automotive Repair responded on 03/25/2025 09:37 AM

We appreciate your feedback and are pleased to hear that you had a positive experience with our services. Honesty and quality work are at the core of what we strive for, and it’s gratifying to know that you would recommend us. Thank you for your support and trust in our team.


TC
TIM C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Trustworthy Quality
Tony and crew are the team you want working on your auto. Friendly and knowledgeable I highly recommend this shop!
Tony from Tony's Collision and Automotive Repair responded on 03/24/2025 09:37 AM

We appreciate your positive feedback regarding your experience with our team. It is important for us to provide friendly and knowledgeable service, and it's rewarding to hear that this was reflected in your visit. Your recommendation means a lot to us, and we look forward to continuing to serve you and all our customers with the same level of commitment and care.


JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
The BEST!
Trust!
Tony from Tony's Collision and Automotive Repair responded on 03/24/2025 09:37 AM

We appreciate your succinct expression of trust in our services. Building strong relationships with our customers is a priority for us, and it is rewarding to know that we have earned your confidence. We remain committed to providing reliable and quality automotive repair services.


TF
gravatar
TOM F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Online appointments
Tony's has been my go-to auto repair place for the the last 2 years since I learned about them from my son. Tony's is honest and does good work at a reasonable price. I especially like the online appointment feature on their web site. I can make an appointment 24/7 which is helpful if I have a problem at a time when they are not open.
Tony from Tony's Collision and Automotive Repair responded on 03/23/2025 09:42 AM

We appreciate your continued trust in Tony's Collision and Automotive Repair over the past two years. It is gratifying to know that you find our service to be honest and reasonably priced. We're also pleased to hear that you find our online appointment feature convenient. Providing accessible options for our customers is important to us. Your support means a lot, and we look forward to continuing to assist you with your automotive needs.


Displaying Review 1 - 15 of 127 in total
Service Coupons and Posts
Thanks for the kind words! 🌟 At Tony's Collision, we believe in transparency—no guessing games here! It’s great to hear you and your family trust us with your cars. 🚗💨 Here’s to many more years of good experiences! #TrustTony #AutoExcellence
Learn More

Thanks for the stellar review! 🚗✨ We're thrilled you found our appointment process convenient! Our goal is to keep things running smoothly—just like your car! 🔧😉 See you next time! #TonysCollision #ConvenientCare
Learn More


We're thrilled to hear you loved our attention to detail! ?? We believe in quality over shortcuts every time. No peeling for you—just smooth rides ahead! Thanks for the shout-out! ? #QualityFirst #TonyTakesCare
Learn More


Thanks for trusting us with your ride! ?? We're thrilled we could get you back on the road with a speedy diagnosis. Remember, not all superheroes wear capes—some just check batteries! ?? #TonyKnowsBest #CustomerCare
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.