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Towne Ford

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,577 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
10
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(716) 662-6500
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
3535 Southwestern Blvd Orchard Park, NY 14127
Towne Ford's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,577 Reviews)

MC
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MICHAEL C.
Cheektowaga, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2024
verified customerVerified Customer
10
Replaced roof rails on 2020 Ford Ranger
My roof rails on my 2020 Ford Ranger were delaminating. I put a claim into Ford and they agreed to pay 75% toward the cost of replacing them. I made an appointment at Towne Ford. I arrived at the scheduled time. Nick promptly took care of me and provided me with a loaner as the repair wouldn’t be done that day. He was professional and courteous. I received my truck back a couple days later and was very pleased with the repair.
Ian W. from Towne Ford responded on 12/07/2024 09:35 AM

We appreciate you taking the time to share your experience! It sounds like Nick hit the nail on the head with his service—prompt, professional, and loaner-providing, which is always a bonus when repairs decide to take their time. We're glad to hear you’re pleased with the repair on your truck. Here’s to many more adventures with your Ranger, hopefully without any roof rail drama!

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