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SureCritic / Auto Repair / Tri-Cities Battery Tire Pros
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Tri-Cities Battery Tire Pros

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(754 Reviews)
74
Write a Review
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Score Details

5 stars
84%
4 stars
9%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

The business at that time was one location in Pasco, Washington concentrating on the sale and installation of batteries - both retail and wholesale. As with anything change is needed and as the area evolved and grew, so did the business to keep up with the times. Today Tri-Cities Battery has three locations and has changed the scope of The business at that time was one location in Pasco, Washington concentrating on the sale and installation of batteries - both retail and wholesale. As with anything change is needed and as the area evolved and grew, so did the business to keep up with the times. Today Tri-Cities Battery has three locations and has changed the scope of business from just battery sales & installations to complete automotive repair, alignments tires & wheels. ...more

Categories
Auto Repair, Tires, Car Maintenance
Contact
(509) 783-9000
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5900 W Clearwater Ave Kennewick, WA 99336
Get Directions
Tri-Cities Battery Tire Pros' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(754 Reviews)
Write a Review
Recent Reviews
GM
George M.
Kennewick, WA
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2025
verified customerVerified Customer
Category: Service
George said they really didn't solve the problem but they were very thorough with what they did.
Recommended
BS
BEN S.
Kennewick, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Good
All good, excellent
SK
gravatar
Sean K.
Kennewick, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/16/2025
0
Bad diagnosis/dishonest
Beware people. My cars ac was not blowing cold air, so i took it into tri city battery and after they did their diagnosis, i was given a 3400$ quote to replace my ac compressor because it was not engaging, and the condensor as well and that my freon was filled to spec. So given the very high quote i decided to get a second opinion to make sure that was the issue, but to my surprise i was told at another shop that my freon was just really really low (not filled to spec) so i had them add the freon and i asked them if the ac compressor was working, sure enough it engages perfectly fine, they even held onto the car for an extra hour to stress test the ac to make sure it was good to go. So now my car blows ice cold air and it only ran me 641$ not 3400$. So either some one is making a mistake at tri city battery or someone is being seriously dishonest. Either way beware and avoid them. Oh plus they wouldn't refund me for their "diagnosis" imagine that.
JM
Jesse M.
Kennewick, WA
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
Category: Service
Jesse said they are helping him on the vehicle and were able to fix it.
Recommended
DM
David M.
Richland, WA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
David said the business helped him diagnose the issue and they explained things clearly.
Recommended
JF
gravatar
JEREMY F.
Kennewick, WA
Ford Fusion
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2025
verified customerVerified Customer
5
Everything went wrong.
I had scheduled an appointment on Friday for Tuesday. However whoever I spoke to put me in for Monday. And never changed it. So I call in asking to verify my time and they tell me I was in for the previous day. Then I have to wait until 1 pm instead of my 10/11 am planned time. And I get in there, and they quoted me an hour. 2 guys come in and they both leave BEFORE I'm even taken care of. Like, how? Anyway, it took TWO hours and 15 minutes for them to get mine done. Which should've been a straightforward thing as it was JUST an oil change! I ended up missing being able to take my girlfriend to her appointment on top of that because it was taking so long! I've never had an experience like this from Tri-Cities Battery before. But man, was it disappointing. The oil change was fine. But I'm kind of upset that I STILL had to pay full price for it when nothing went the way they said. But it is what it is.
DR
Darrin R.
Richland, WA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Darrin said they have always been good to him, they treat him with the utmost respect and he is very satisfied.
Recommended
SH
Steven H.
Kennewick, WA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Steven said the guys were very attentive and friendly, and knew what they were talking about. He was very happy with his experience.
Recommended
EG
gravatar
ELIAZAR G.
Kennewick, WA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Maintenance
Professional, great service.
Excellent as always!
LM
Lizeth M.
Pasco, WA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
Category: Service
Lizeth said their service is great and the prices are good.
Recommended
CE
Chris E.
Kennewick, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Chris said this business treated him very well.
Recommended
JR
gravatar
JOANNE R.
Kennewick, WA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Oil change
Professional and polite men
KF
gravatar
KAROLYN F.
Kennewick, WA
Subaru Outback
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2025
verified customerVerified Customer
5
Good work guys
Think work and responses were timely
DM
David M.
Kennewick, WA
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
David said they have good service.
Recommended
SH
Saige H.
Richland, WA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Saige said the pricing was good and he was satisfied with the work completed.
Recommended
Displaying Review 1 - 15 of 754 in total
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