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True Care Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(47 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

In the Auto Industry they say the life of your car is between 120,000 and 150,000 miles. Well we are here to tell you thats a myth. Our business is to extend the life of your car to 200 or 300 even as much as 500,000 miles. When we say we truly care about your car its because we really do truly care about your car so please come see us In the Auto Industry they say the life of your car is between 120,000 and 150,000 miles. Well we are here to tell you thats a myth. Our business is to extend the life of your car to 200 or 300 even as much as 500,000 miles. When we say we truly care about your car its because we really do truly care about your car so please come see us and get your Oil changed for Just $19.99 for most cars. ...more

Categories
Fix Auto, Auto Repair, Oil Change
Contact
(253) 465-6717

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2313 104 Street Court S Lakewood, WA 98499-8444
True Care Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(47 Reviews)

JM
gravatar
Jeff M.
Puyallup, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/11/2016
My Horrible Experience
http://jeffmorton.blogspot.com/2016/09/my-horrible-experience-with-true-care_23.html (I wrote an entire blog article)
Not Recommended

LF
Lieu F.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2016
verified customerVerified Customer
Category: Service
Lieu said he had a good experience and they did a good job with the oil change.
Recommended

DH
David H.
Tacoma, WA
Ford Windstar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2016
verified customerVerified Customer
Category: Service
David said he had a perfect experience at this business. They were communicative, responsive and did a good job.
Recommended

LP
Len P.
Tacoma, WA
Chevrolet Astro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2016
verified customerVerified Customer
Category: Service
Len said this business did everything they were supposed to do and did not try to do anything more.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 01/25/2016 04:50 PM

Thank you Len We Look forward to your next visit

Michael Torres
Co - Owner
253-465-6717

SP
Steve P.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2016
verified customerVerified Customer
Category: Service
Steve said this business is fantastic.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 01/22/2016 01:25 PM

Thank you Steve we look forward to meeting all your Automotive needs

Michael Torres
Co - Owner
253-465-6717

JG
Jesus G.
Tacoma, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2016
verified customerVerified Customer
Category: Service
Jesus said this business did a good job on the servicing of his vehicle. They were very busy and he had to wait for service, but he understood.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 01/16/2016 04:17 PM

I apologize for your wait sometimes we get very busy. We appreciate your business and Look forward to meeting all your automotive needs

Michael Torres
Co - Owner
253-465-6717

BK
gravatar
Barbarah K.
Spanaway, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2016
verified customerVerified Customer
Oil change
The oil change was fast and far less than when we went to Jiffy Lube
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 01/16/2016 04:19 PM

Thank Your Barbarah! We look forward to your next visit


Michael Torres
Co - Owner
253-465-6717

SH
Stephanie H.
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2016
verified customerVerified Customer
Category: Service
Stephanie said this business provided good customer service.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 01/16/2016 04:20 PM

Thank you Stephanie we look forward to meeting All your Automotive needs!

Michael Torres
Co - Owner
253-465-6717

KD
Katrina D.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2015
verified customerVerified Customer
Category: Service
Katrina said she is friends with the owner of this business and they do great work.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 01/16/2016 04:22 PM

Thank you Katrina

Michael Torres
Co - Owner
253-465-6717

CN
gravatar
Carl N.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2015
verified customerVerified Customer
For once I can say, they care about the vehicle and take the time to explain what there doing if you just ask.
After taking my vehicle to the DODGE company, they dropped the ball. I when there on 6 different occasions and after leaving I found things left open, and even missing. It was supposed to be in for a repair that they created and a recall that they were supposed to fix. I paid seriously, alot of money for my RAM and when I tried to use the 4wd, it locked up, now after they so called fixed it, it hasn't worked right since. Go figure. ONE trip to TRUE CARE, they put it on the computer and explained to me what they were doing, problem solved and was reassured, "if ANYTHING else goes wrong" bring it back and they will take another look. Thanks guys, you have our business and anyone else I can send your way. God Bless and Merry Christmas and a GREAT New Year!!
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 12/21/2015 01:18 PM

Thank you Carl! Welcome to the True Care Auto Repair Family as always we look forward to your next visit!

Michael Torres
Co - Owner
253-465-6717

GB
Gloria B.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2015
verified customerVerified Customer
Category: Service
Gloria said she likes this business' honesty.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 12/24/2015 08:44 AM

Thank you Gloria We look Forward to Taking Care Of your Car!!!!

Michael Torres
Co - Owner
253-465-6717

JH
Julius H.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2015
verified customerVerified Customer
Category: Service
Julius said this business is located right down the street from his residence, making it convenient, and the employees provide good service.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 12/24/2015 08:45 AM

Thank You Julius We look Forward to meeting all your Automotive Needs!!!!!!

Michael Torres
Co - Owner
253-465-6717

ET
Ernie T.
Tacoma, WA
Chevrolet Chevy Express
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/19/2015
verified customerVerified Customer
Category: Service
Spoke with Tom. He said the employees at this business provided some work that he did not believe needed to be done. In addition, his vehicle is still not actually performing properly. He would not recommend them at this point.
Not Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 01/16/2016 04:32 PM

We are sorry you feel this way Ernie Please come and Talk with us Or call so we can get this situation resolved

Michael Torres
Co - Owner
253-465-6717

JA
Juan A.
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2015
verified customerVerified Customer
Category: Service
Juan said this business provided good service.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 12/24/2015 08:42 AM

Thank you Juan we Look forward to your future Business!

Michael Torres
Co - Owner
253-465-6717

KT
gravatar
Kathy T.
Enumclaw, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2015
verified customerVerified Customer
OUTSTANDING!!
I will take my car no where else. These guys are amazing and honest.
Recommended
Mike T., Co-Owner from True Care Auto Repair responded on 12/21/2015 01:19 PM

Thank You Kathy!!! See you soon!

Michael Torres
Co - Owner
253-465-6717

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