business image

Trustworthy Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(166 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

When it comes to auto repair in San Antonio, TX, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust. When it comes to auto repair in San Antonio, TX, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(210) 595-1047

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
12803 O'Conner Rd San Antonio, TX 78233
Trustworthy Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(166 Reviews)

CM
Christina M.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2022
verified customerVerified Customer
10
State inspection
Super easy and quick! Everyone was very friendly as well

Verified Customer
Travelers Rest, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2022
verified customerVerified Customer
10
Polite. Prompt. Honest.
Erin in the front office was very polite and Jacques (the owner) spoke with me kindly and clearly as well. The work we discussed was finished in a timely manner and at a reasonable price. If you do have work done once I doubt you will go anywhere else for life. You can tell that Jacques is creating a business that puts customer trust first and foremost.

Verified Customer
San Antonio, TX
BMW 525i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
verified customerVerified Customer
10
Best Garage in San Antonio for Auto Repair
Their mechanical knowledge on the repair of your automobile is amazing! They can repair all makes & models, no job is too difficult! The owner of the garage is a true professional! He will tell you what’s mechanically wrong with your car & give you a honest cost estimate to fix it!

AV
Alfred V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2022
verified customerVerified Customer
10
Appreciated the Repair done
They exchanged the transmission on my Yukon . Runs great again . Appreciate the work they did .Will be coming again in the future.

BB
Bobby B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2022
verified customerVerified Customer
10
Friendly efficient profesdoonsl
Great service. Like dealing with a small town community minded business

GM
gravatar
Gerard M.
Cibolo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customerVerified Customer
10
Oil change
Outstanding service provided by Jacques and his staff. This shop is recommended to everyone who is looking for a truly trustworthy garage.

FB
gravatar
Frederick B.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
10
Awesome service
Trustworthy Auto Service is extremely ethical and dependable. Jaques have done work for family members, friends, as well as myself. It has been an awesome experience. Very satisfied! Would definitely recommend to anyone who is need of auto repairs at a reasonable cost.

JW
gravatar
James W.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
verified customerVerified Customer
10
Excellent and responsive service
Jacques and his team have provided quality service to me for three years. Quick and accurate diagnosis of the issues and professional service at a fair price. Highly recommended!

SM
Sandra M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
No second thoughts
This shop has been very clear about what how and why my car’s suspension was the way it was, and was very detailed in showing me what needed to be done. I was very much satisfied with the experience!

AM
gravatar
Antonio M.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
verified customerVerified Customer
10
535i
Quick diagnostic that resulted in my car getting back on the road in no time all. Did I mention, I had my car shipped from AZ to the shop. Quality service.

MT
Miguel T.
Ford Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2021
verified customerVerified Customer
0
Way way overpriced for the service
Friendly people $170 for a front end inspection I did get 10% off for first time customer problem with the truck was/is while driving the truck runs good at any speed and runs straight the problem is when I hit bumps or rough road it feels like it’s going to fall apart at highway speeds I was willing to pay that much because I figured it would be a difficult find the big rack was busy so it did not go on the rack mechanic said he crawled under it and didn’t find anything we went for test drive he couldn’t find anything but we did hit one bump kind of slow and he felt it but could not tell so had the supervisor dive it he drove it felt the hard hit said it could be the ball joints and to take it somewhere else because they don’t have the press they need to set them after that to get an alignment in my opinion I was charged for a service I did not get mainly going on the rack where they could actually push and pull and pry thing to simulate the bumps I was told it would go on the rack and if they found anything they would show me but lesson learned call around for a cheap inspection you don’t have to get the work done there but you’ll have an idea there’s some places that don’t charge so call around so shame on me

JM
John M.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customerVerified Customer
10
Professional Experts
I’ve been going to Trustworthy Auto for years and will continue to do so for many more years. Their name holds true and says it all.

Verified Customer
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customerVerified Customer
10
Moved here
My wife and I moved to SA back in February and found Trustworthy when we were having car issues. Fantastic service and great people work here

GC
gravatar
Gary C.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Outstanding service and exceptional technicians at Trustworthy Auto
Trustworthy Auto is truly the best in San Antonio. Jaques and his team provide personalized service and they treat you like family. He will fix any problems you may have and will advise you on options and help you prioritize if necessary to delay repairs. I trust him with all 3 of my family cars and his dedication to excellence continues to impress.I'm equally grateful to Mercedes and the front office for ensuring everything exceeds my expectations during every visit. If you're a veteran, or even if you're not, you cannot do better than Trustworthy Auto!

GW
gravatar
G W.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
10
GW. Great experience
Our experience with Trustworthy especially , Joque and Mercedes was great. They were pleasant and professional. The office and the shop is clean and well maintained. Complementary drinks and pastry provided for customers. Repairs done by a certified mechanic. We will be taking our other vehicle for a major service.
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(95 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(521 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(216 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(252 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.