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Tuttle-Click Genesis

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(37 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
4
Total ReScores
4.8
ReScore Average
79
Net Promoter Score ®

Business Details

Contact
(949) 472-7400
No Business Hours Provided

Business Hours

* No Time Zone Provided
38 Auto Center Drive Irvine, CA 92618
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(37 Reviews)

JB
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Jeffrey B.
Rancho Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
verified customerVerified Customer
10
Category: Sales
The dealership (Genesis of Irvine) did an excellent job during the sales and delivery process.
The sales person we dealt with (Chi Lim) was very professional and courteous. He spent a good deal of time explaining the many technological aspects of the vehicle. My wife and I could sense he was genuinely interested in helping us navigate the process to us driving off their lot.

MT
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Matthew T.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customerVerified Customer
10
Category: Sales
Great experience
Not much to say, everyone was very helpful especially my salesman Kenneth. He went above and beyond to help me find the exact car I wanted. I bought a genesis GV70 and available cars across the country are very limited right now with all the supply issues but he still did great. Knowledgeable and took plenty of time showing me the insane amount of features this car has after I bought it. Nothing much more to say.

MG
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Megson G.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customerVerified Customer
10
Category: Sales
Purchase of Genesis GV80
Great purchase experience.

RS
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Ravi S.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2021
verified customerVerified Customer
10
Category: Sales
Wonderful Experience
Overall satisfied with the whole process. Chi was patient through the whole process showing me different vehicles that I wanted to see, before I made a call for the lease. Explained various features with ease and made me comfortable with the product. Finance and Admin did not take much time, so all in all it was cool process.

RH
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Rachel H.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
verified customerVerified Customer
Category: Sales
Amazing Service
5-star experience all around! I just recently went through Tuttle-Click to lease a Genesis and I was extremely happy with the service from start to finish. So many people were involved to directly make my experience smooth and seamless. Even the general manager made sure that I was taken care of. Blair and Rami made sure I got the exact car I wanted, and William took extra time to explain all the functions of my new car. Definitely a pleasant experience overall, and I will be sending all my friends and family here.
Recommended

LL
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Lindsay L.
Costa Mesa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Sales
Great purchase
I had a great experience with Kenneth Iwano from Genesis in Irvine. He was patient with us during deciding on the car and waiting to buy. Thanks again!
Recommended

AV
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Alex V.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customerVerified Customer
Category: Sales
Excellent Service
Blair and Kenneth were very helpful and patient, answering all our questions. They made car buying a pleasant experience; not an easy task.
Recommended

GM
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Greg M.
Laguna Hills, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2021
verified customerVerified Customer
Category: Sales
Awesome vehicle
I have had the car less than a week. Time will tell if this genesis is as outstanding a vehicle as my prior three Genesis were.
Recommended

G
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G.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Sales
Good Experiences
They tried to find the vehicle of the option I wanted.
Recommended

PC
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Perry C.
Santa Ana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
verified customerVerified Customer
Category: Sales
The people!
Love my new GV 80
Recommended

GS
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Gerald S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
verified customerVerified Customer
Category: Sales
Tuttle Click's first 2021 G80 sale
I have been waiting for this new model of the G80 to arrive in the U.S. because, from everything I'd read, it was a huge step forward in terms of technology, comfort and style. In asking around at the various Genesis Dealerships, I was finding that most of them were tacking on an additional $5000+ to their sticker price because this car was in so much demand. Not Tuttle Click and not the terrific salesperson I had, Alex Akhavan. Alex was gracious and helpful and made no effort to gouge me on the price. And he could have since there is a long line of people waiting for this incredible vehicle. Kudos to Alex and Tuttle Click.
Recommended

TR
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Terry R.
Rancho Santa Margarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customerVerified Customer
Category: Sales
Customer comes first!
My Genesis G90 purchase in 3 years, always pleasant experiences ,,,
Recommended

IA
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Ivan A.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
verified customerVerified Customer
Category: Sales
Best purchase experience
Great people and easy purchase experience.
Recommended

TP
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Thomas P.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
verified customerVerified Customer
Category: Sales
An Impressive Car and Buying Exerience
The manager and sales consultants at this dealership are professional, knowledgeable and very helpful without using high pressure. We are pleased with our car selection the car-buying experience at this dealership. The Genesis G80 is an impressive car with high and competitive ratings for safety, reliability, owner satisfaction, and value, etc. as compared to other luxury vehicles in it's class.
Recommended

JL
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Jacqueline L.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020
verified customerVerified Customer
Category: Sales
New car
Friendliness of staff.
Recommended
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