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Twinline Towing & Recovery

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(287 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

We offer complete automotive repair services in a friendly family environment. From basic services such as oil changes, inspection, tire & brake services to engine rebuild, we are your one stop shop.

Our trained staff take great pride in the work they do for you and want you to be 100 % satisfied.

Whether your looking for a new
We offer complete automotive repair services in a friendly family environment. From basic services such as oil changes, inspection, tire & brake services to engine rebuild, we are your one stop shop.

Our trained staff take great pride in the work they do for you and want you to be 100 % satisfied.

Whether your looking for a new repair shop or if you've been referred by a friend, stop in and meet our staff, visit our shop and just say hello to see if TwinLine Towing & Recovery meets your expectation.
...more

Categories
Auto Repair, Towing Service, Repair Shop
Contact
(802) 674-4330
Opening in 31 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
834 VT-131 Windsor, VT 05030

Affiliations

Technet
Twinline Towing & Recovery's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(287 Reviews)

GB
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Grace B.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
10
Saved the day!
When we were stuck in snow in the middle of the night and no other towing companies would help, Kevin took my call and had a truck to us within an hour. Kevin was super helpful and Bob woke up in the middle of the night to tow my car. Very thankful for Twinline towing!

AW
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Anne W.
Springfield, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2023
verified customerVerified Customer
10
Very happy customer
Timely, professional service and always with a smile.
Kevin R., President from Twinline Towing & Recovery responded on 09/15/2023 05:23 AM

Anne,

We greatly appreciate your business and the kind review. Please have a great day!

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

DW
Dorothy W.
Windsor, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
kind, efficient, honest
i called for an appointment and had to come in a couple days. they found a time for me, took me on time, and passed my vehicle for the regular fee. i was grateful for their consideration and for their good work. also noticed they are family owned.
Kevin R., President from Twinline Towing & Recovery responded on 09/15/2023 05:25 AM

Dorothy,

It is our pleasure that you chose Twinline for your vehicle service needs and we thank you for your business. We appreciate your kind words as well.  Have a great day!

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

Verified Customer
Newport, NH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2023
verified customerVerified Customer
10
Quick and easy
The staff are very nice and help me with whatever I need every time I go in.
Kevin R., President from Twinline Towing & Recovery responded on 09/01/2023 01:01 PM

Dear Customer,

We appreciate your business and the kind review! Have a great holiday weekend.

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

NA
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Norman A.
Ascutney, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
10
Talking points
Always enjoy talking with the staff. Recommend not bringing up politics.
Kevin R., President from Twinline Towing & Recovery responded on 08/31/2023 05:03 AM

John,

Thanks for the kind review and it's always a pleasure talking politics (LOL) with you.  We appreciate your business!

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

JO
Juliette O.
Ascutney, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2023
verified customerVerified Customer
10
Good service
The guys were friendly, polite, informative and helpful with referrals if they were not able to provide a service. In my case it was an all-wheel alignment after a brake job and new tires. They were able to find good tires within my budget so that I could get everything done to pass inspection.
Kevin R., President from Twinline Towing & Recovery responded on 08/30/2023 01:31 PM

Juliette,

Thank you for your business and kind review,  We are pleased we met your expectations and were able to point you in the right direction for other services.

Have a great day!

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

RS
Robin S.
South Woodstock, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2023
verified customerVerified Customer
10
Personal Customer Service
It's not often nowadays to still fine a local, caring service station that is knowledgeable, honest, and takes care of it's customers. I've alreay recommended TwinLine Towing to my friends. Skip the dealership.
Kevin R., President from Twinline Towing & Recovery responded on 08/30/2023 04:59 AM

Robin,

We appreciate the trust you've placed in our business and thank you for the kind review!  

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

Verified Customer
Springfield, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
verified customerVerified Customer
9
Needed a quick look at my car and they were thorough
Needed a quick look at my car and they were thorough and gave me great summary of what they found should be addressed and how soon

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Valued Customer
Newport, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2023
verified customerVerified Customer
10
Super fast, reasonable price, very friendly
Super fast, reasonable price, very friendly

KO
Kurt O.
Brownsville, VT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2023
verified customerVerified Customer
8
Don’t do this.
I’m happy

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2023
verified customerVerified Customer
10
Fair and honest
Good honest shop, good people good work

JS
Joel S.
Brownsville, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2023
verified customerVerified Customer
Category: Service
Joel said that they took care of him quickly at a reasonable price on a holiday weekend and that he was very happy with the service.
Recommended
Kevin R., President from Twinline Towing & Recovery responded on 08/02/2023 01:26 PM

Joel,

We appreciate your business and thank you for the kind review. Have a great day!

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

MW
Michael W.
Springfield, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2023
verified customerVerified Customer
Category: Service
Michael said they were able to get him in on time, got to his vehicle when they said they would and did exactly what he wanted them to do.
Recommended
Kevin R., President from Twinline Towing & Recovery responded on 08/02/2023 05:27 AM

Mike,

Thank you for your business and providing a review for customers to see. We greatly appreciate it!

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

CD
Charles D.
Brownsville, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2023
verified customerVerified Customer
Category: Service
Charles said he thinks they do a good job.
Recommended

DJ
Dwight J.
Ascutney, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2023
verified customerVerified Customer
Category: Service
Spoke with Bonnie. She said that she is very happy with their service.
Recommended
Kevin R., President from Twinline Towing & Recovery responded on 07/10/2023 05:15 AM

Bonnie,

Thank you for your business and kind review! We greatly appreciate it!

Kevin Rumrill, Owner
TwinLine Towing & Auto Repair
802.674.4330

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