business image

Ultimate Autowerks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,930 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Ultimate Autowerks is an independent BMW service and repair shop that has been building a loyal customer base by offering professional and courteous BMW Service in Charleston. Ultimate Autowerks is an independent BMW service and repair shop that has been building a loyal customer base by offering professional and courteous BMW Service in Charleston.

Categories
European Auto Repair, Car Maintenance, Auto Repair
Contact
(843) 406-8955

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2538 Savannah Hwy Charleston, SC 29414
Ultimate Autowerks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,930 Reviews)

JJ
Jonathan J.
BMW 740i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Service and Trusted Service Provider
This is my second time bringing my vehicle in for service and much like the first time the service and experience was exceptional. It is refreshing to know that you are only having work performed that is required and not being encouraged to have work done just to increase the ticket cost. These guys really care about building a real customer relationship for the long term.

KW
Kim W.
Goose Creek, SC
BMW 745Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Oil services
They have been working on my car since I purchased it. I always bring my car here. They know how to get your car ready in a timely matter.

SC
gravatar
Shirley C.
Charleston, SC
BMW 750i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
GREAT
Anytime they do work on my Car it's great.

SR
Stephanie R.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Excellent service and time frame and communication
Thank you

DM
gravatar
Delores M.
Walterboro, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
D Mack, Owner Family Home Daycare
Appointment, service repairs and cost were efficient and prompt. I would highly recommend this business to family, friends and colleagues.

Verified Customer
Johns Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Impeccable Customer Service and timely turnaround
These guys are BMW prodigies. I've gone to them many times for all of my bimmers.. and am always impressed with their knowledge and skill. Not only are they great under the hood of cars...but outside from that... so nice speaking to them ... very courteous and kind. Just great people all around. I trust them with my car and won't go to anyone else.
(I'm very particular car nut w/ high standards) Thx so much for all your help! Car is driving great 👍 5 stars all day EVERY day!!!!

TC
Terry C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Six stars
Oil change was completed quickly, and the staff out front was Friendly.

PM
gravatar
Pete M.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Top Notch Service
My brake job, oil change, and power steering repair went as expected -- timely, professionally, efficiently, and affordably. Originally I thought I had an oil leak in my 2000 528i. But I mistook engine oil for power steering fluid on my garage floor. The experienced technicians at Ultimate Autowerks quickly diagnosed the actual problem and replaced several bad hoses and a fluid reservoir associated with the power steering unit. They even secured a fender splash liner for me at no charge while replacing the front brake pads. I had my vehicle back in minimal time with everything I asked for expertly repaired and serviced. True, I didn't get a complimentary car wash, but then again I didn't pay exorbitant dealership repair prices. My sincere thanks go out to the entire staff and team at Ultimate Autowerks.

JM
gravatar
Judy M.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Always excellent
Everyone there is honest and reliable and of course they do fabulous work highly recommend them

MK
Mark K.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Willing to talk
The shop policy is to not work on older BMWs (more than 10?) But the owner Matt was willing to talk and agreed to work on my 99 Z3. He knew what was wrong from my description and was correct. Also fast. 2 days.

NG
gravatar
Ned G.
Johns Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Professional, Courteous and most of all, Honest!!!
Professional, Courteous and Most of all, Honest!! Would Highly recommend to everyone who has a BMW!!!

BB
gravatar
Bill B.
Edisto Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Oil service
Great service as always!

LS
gravatar
Lisa S.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Loyalty
I bring my older 328i to this shop exclusively and they reward my loyalty with outstanding customer service! Check ‘em out. You’ll be glad you did!!

GP
gravatar
George P.
Edisto Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
THE BMW hospital
Since our return to the Chas area several years ago, this is where her 640 goes. Fast , accurate and less expensive than the dealerships with their high overhead and you need this and that, not here, no fancy videos, just straight talk without the bovine scatology.

JM
gravatar
Judi M.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
10
The best ever!
Always a pleasure dealing with them. They are always honest, reliable and affordable. We highly recommend them
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.