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Universal Auto House

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(634 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED
UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED ASSET TO MY BUSINESS. THEREFORE, YOUR COMPLETE SATISFACTION IS MY

TOP PRIORITY.

UNIVERSAL AUTO HOUSE HAS A BROAD RANGE OF KNOWLEDGE IN THE AUTOMOTIVE FIELD.

IAM ASE MASTER CERTIFIED, MACS CERTIFIED, STATE CERTIFIED, AND HAVE NEARLY 45 OTHER

CERTIFICATIONS THAT ARE SYSTEM SPECIFIC TO TODAY'S VEHICLES. IAM EQUIPPED WITH DEALER LEVEL

TOOLING, THE MOST ADVANCED AND UP TO DATE AFTERMARKET TOOLING,

THIS ALLOWS ME TO OBSERVE "HEARTBEAT" OF ANY ELECTRICAL SYSTEM, COMPLEX AND ABUNDANT ON TODAYS VEHICLES.
...more

Categories
Repair Shop, Collision Repair, Auto Maintenance
Contact
(586) 756-4400

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8281 E 10 Mile Center Line, MI 48015
Universal Auto House's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(634 Reviews)

DE
DANETTE E.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Installation of driver side mirror
The mechanic, I don't remember his name, was polite, pleasant, friendly and professional and can I add a good listener. I appreciate his work on my car!😊

GE
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GLASTON E.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Exceptional service
Always professional and courteous.

PW
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Patricia W.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
10
GREAT SERVICE from Universal Auto House
Mo and Rod are the best. Great, friendly service. They are honest and check the car thoroughly. I take my care there all the time time. They don't take advantage of you like the dealership does. Thank you to Mo and Rod for great service once again!!!!!!!!!!!!!!!!! I have recommended Universal Auto House to several friends and family members.

PW
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PATRICIA W.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Great service at Universal Auto House
Mo and Rod are wonderful. They are honest, reasonable prices and make sure you know what they find wrong with your vehicle. Great and friendly service and I keep taking my vehicle back when needed and recommend them to friends and family. Thank Mo and Rod!!!!!!

RW
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ROY W.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Perfect and gracious
I know I have exulted the praises of these guys in the work they do. This time they went above and beyond. They are honest and know what they are doing. I would recommend them above anyone else. All cars, they know what they are doing. I’m repeating myself. Take your auto to them. Their GREAT !!!!!

RM
ROBERT M.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Front brakes
Made appointment. Service was prompt… in fact vehicle was ready sooner than expected. Everything is good.

LT
LULA (LUDIE) T.
Hazel Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
verified customerVerified Customer
10
Steering hose replacement
Universal Auto does
thorough and great repair
service on cars.
I needed to have a steering
wheel hose replacement
and coolant flush on my
2010 vehicle. Steering
fluid leaking badly. Because of where the hose
was situated , a diagnostic
test was performed and
the owner tackled the
job. Now the car steers
Great and no leaking.
This car is 14 years old
and Universal Auto has
done all repair work on
my jeep and it runs great
for it's age. I highly
recommend Universal
Auto for car repair.
The prices are always
reasonable and the work
is done right the first time.
It is a BBB accredited
Shop as well as State
certified.

LM
LISA M.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Great service!
Rod and the other mechanic that took care of our vehicles were very knowledgeable, professional, and pleasant to interact with. Prices are very reasonable. I feel this shop and their mechanics are very trustworthy, and will be going back as needed.

AP
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Allison P.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Service
Universal Auto has always given my vehicles the best service. Pricing is very good. There is no bs and they always answer every question when asked. They work in a very timely and efficient manner. I will continue to use their services when needed.

Verified Customer
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
High quality service
Excellent service:: honest, professional and accurate. I recommend Universal Auto House to my family and my friends without any reservations or hesitation. This is my go to shop for my vehicle ?!

RM
ROBERT M.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Got vehicle inspected with oil change/lube
Moe and Rod always keep their promises. Never any BS. Expert service with integrity every time!

JH
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JESSICA H.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Quick,Cheap and friendly
Excellent service, great price, quick service and close to home..
Universal Automotive S. from Universal Auto House responded on 10/08/2024 09:10 AM

Jess, Thank you for taking the time to leave a 5 star review. We appreciate the kind words and as always your buisness. Thank you again 


Verified Customer
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
verified customerVerified Customer
10
Went for oil change
Always good service and update how on how it's running.
Universal Automotive S. from Universal Auto House responded on 10/08/2024 09:12 AM

Thank you for the 5 star review. We try our best to keep you informed so you dont have unexpected issues. Thank you again for your buisness  


PW
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PATRICIA W.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
verified customerVerified Customer
10
Great service
Great service as I get every time. Thanks for taking care of me and my car. You are the best and so honest.
Universal Automotive S. from Universal Auto House responded on 10/08/2024 09:13 AM

It is our pleasure, that you for becoming a loyal customer and taking the time to leave us a 5 star review.


PW
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PATRICIA W.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2024
verified customerVerified Customer
10
Universal Auto House--Great service
The car was ready when promised, the estimate was given and did not go over. Rod was helpful, knowledgeable and kind as always. The staff is always friendly. They are honest and fix the car right. They always do a great job. I will keep taking my car to Universal Auto House for service.
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