Business Solutions
English Español
SureCritic / Repair Shop / Universal Auto House
business image

Universal Auto House

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(643 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviewsâ„¢

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScoresâ„¢
-
ReScoreâ„¢ Average
93
Net Promoter Score ®

Business Details

About

UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED ASSET TO MY BUSINESS. THEREFORE, YOUR COMPLETE SATISFACTION IS MY

TOP PRIORITY.

UNIVERSAL AUTO HOUSE HAS A BROAD RANGE OF KNOWLEDGE IN THE AUTOMOTIVE FIELD.

IAM ASE MASTER CERTIFIED, MACS CERTIFIED, STATE CERTIFIED, AND HAVE NEARLY 45 OTHER

CERTIFICATIONS THAT ARE SYSTEM SPECIFIC TO TODAY'S VEHICLES. IAM EQUIPPED WITH DEALER LEVEL

TOOLING, THE MOST ADVANCED AND UP TO DATE AFTERMARKET TOOLING,

THIS ALLOWS ME TO OBSERVE "HEARTBEAT" OF ANY ELECTRICAL SYSTEM, COMPLEX AND ABUNDANT ON TODAYS VEHICLES. ...more

Categories
Repair Shop, Collision Repair, Auto Maintenance
Contact
(586) 756-4400
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8281 E 10 Mile Center Line, MI 48015
Get Directions
Universal Auto House's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(643 Reviews)
Write a Review
Recent Reviews
BF
BEN F.
Warren, MI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Thorough inspection
The mechanic did a thorough inspection of a car I wanted to buy. I can recommend his service!
LT
LULA (LUDIE) T.
Hazel Park, MI
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Cabin Air Filter
On 3/28/25. I had a new cabin air filter
replace in my vehicle. Great job as usual
as well as professional at all times.
Excellent auto repair shop for all
your vehicle concerns. Work is always
complete without any problem.
I highly recommend this repair shop.
GH
gravatar
GAIL H.
Warren, MI
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great service
Very pleased with the service. The problem with my car was explained to me and the repair was done in a day. I appreciated the quick and efficient service.
Universal Automotive S. from Universal Auto House responded on 03/28/2025 11:17 AM

Gail,
It was our pleasure to be able to give you our best service possible. We appreciate the oppertunity to gain your business and look forward to being here for you the next time you need us.
Thank you again for you buisness 

BF
BEN F.
Warren, MI
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great pre purchase inspection.
Mechanic was very helpful and did a comprehensive PPI for me. Recommended.
Universal Automotive S. from Universal Auto House responded on 03/28/2025 11:19 AM

Ben,
I am glad you took advantage of getting a PPI done before buying your next vehicle, that way you can make the best decision you can so your next vehicle purchase is the right purchase for yourself.
Thank you for taking the time to leave us a review and giving us a shot

Verified Customer
Warren, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Good service every time!
Regular maintenance as usual, good service and in timely fashion. Highly recommend!
Universal Automotive S. from Universal Auto House responded on 03/28/2025 11:32 AM

Thank you for taking the time to leave us a great review with a 5 star rating.
We appreciate the buisness and look forward to being here when you need us

EK
gravatar
Ed K.
Saint Clair Shores, MI
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
9
Excellent job
Great job excellent
Universal Automotive S. from Universal Auto House responded on 03/28/2025 11:21 AM

Ed
it is always our pleasure to be able to service all of your vehicles. Years of continued loyalty from customers like yourself is what keeps us going.
Thank you again for the buisness

DK
DENNIS K.
Warren, MI
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
A+
I brought two vehicles here for repairs at the same time. It was my first time going here, and I chose this place based on proximity to my home and online reviews. Being a car guy myself, it was important to understand the work being done. Rod at Universal did a fantastic job in all aspects of the repairs. I was given fair and accurate estimates, realistic timelines of when the work might be completed, and the communication was excellent.

Out of curiosity, I called a couple other local repair shops after my work was completed to compare pricing, and they were all in the same ballpark. Worth noting is that Universal did not replace parts on my vehicle that did not need replacing, resulting in a final bill that was a little less than the original estimate. To me, that is definitely fair and honest.

This repair shop is honest and reliable, with comparable prices. I will not hesitate to bring my vehicles back for future service and also refer friends and family to this business.
Universal Automotive S. from Universal Auto House responded on 03/28/2025 11:14 AM

Dennis, 
Thank you again for the business. Also thank you for taking the time to leave such a detailed description of your experience at UAH. We try our absolute best when it comes to customer service and saving our customers time and money whenever possible while still keeping the quality of work at our high standards. Reading reviews like yours insures us that we are providing the best service we can!
Thank you again and we look forward to taking care of any needs you may have. 

RW
gravatar
ROY W.
Warren, MI
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great place to take your car
These guys are fabulous. Honest and know what they’re doing. No place better.
Universal Automotive S. from Universal Auto House responded on 03/28/2025 11:31 AM

Roy
Thank you for the kind words. We appreciate you continued buisness and its always a pleasure when you stop by

Verified Customer
Warren, MI
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Oil change on my CRV
Universal Auto, the men who are there are always so helpful, do a great job, friendly. They have taking care of my and my families cars for several years. Trust going there.
Universal Automotive S. from Universal Auto House responded on 03/28/2025 11:22 AM

Thank you for taking the time to leave us a 5 star review! We appreciate your buisness

DE
DANETTE E.
Center Line, MI
BMW X2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Installation of driver side mirror
The mechanic, I don't remember his name, was polite, pleasant, friendly and professional and can I add a good listener. I appreciate his work on my car!😊
Universal Automotive S. from Universal Auto House responded on 02/25/2025 05:55 AM

Danette
Thank you for taking the time to leave such a great review. Glad you gave us a try and we showed you what our service is all about. Thank you again for your business. 

GE
gravatar
GLASTON E.
Warren, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Exceptional service
Always professional and courteous.
PW
gravatar
Patricia W.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
10
GREAT SERVICE from Universal Auto House
Mo and Rod are the best. Great, friendly service. They are honest and check the car thoroughly. I take my care there all the time time. They don't take advantage of you like the dealership does. Thank you to Mo and Rod for great service once again!!!!!!!!!!!!!!!!! I have recommended Universal Auto House to several friends and family members.
PW
gravatar
PATRICIA W.
Center Line, MI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Great service at Universal Auto House
Mo and Rod are wonderful. They are honest, reasonable prices and make sure you know what they find wrong with your vehicle. Great and friendly service and I keep taking my vehicle back when needed and recommend them to friends and family. Thank Mo and Rod!!!!!!
RW
gravatar
ROY W.
Warren, MI
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Perfect and gracious
I know I have exulted the praises of these guys in the work they do. This time they went above and beyond. They are honest and know what they are doing. I would recommend them above anyone else. All cars, they know what they are doing. I’m repeating myself. Take your auto to them. Their GREAT !!!!!
RM
ROBERT M.
Center Line, MI
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Front brakes
Made appointment. Service was prompt… in fact vehicle was ready sooner than expected. Everything is good.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.