business image

Universal Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,515 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

Established in 1990, Universal Service Center was a hit from the beginning, both in the neighborhood and also with the customers and staff of Universal Studios. It is our customer oriented approach and our quality work that sets us apart from our competition. We are also able to work on most passenger vehicles in the market. We give our Established in 1990, Universal Service Center was a hit from the beginning, both in the neighborhood and also with the customers and staff of Universal Studios. It is our customer oriented approach and our quality work that sets us apart from our competition. We are also able to work on most passenger vehicles in the market. We give our customers the best, because we emply the best - our technicians are ASE Certified. We also ensure that all of the parts we use are superior quality, to ensure your satisfaction as a customer. Investing back in the business to provide the latest tools, equipment, and training helps us provide the best service and quality to our customers. ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(407) 345-4860

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5989 Turkey Lake Rd Orlando, FL 32819-4201
Universal Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,515 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


NM
gravatar
Nelson M.
Saint Cloud, FL
This review is currently pending verification from the business.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
0
Good job….
I strongly recommend this auto shop.
Every time I need a car service, I’ve been well treated. They are very professional, reliable and, most important, with reasonable prices .

SS
gravatar
Suzanne S.
Windermere, FL
This review violates the SureCritic Review Policy.

BN
This review violates the SureCritic Review Policy.

GM
GABRIEL M.
Orlando, FL
Honda Accord
This review violates the SureCritic Review Policy.

Orlando, FL
This review violates the SureCritic Review Policy.

NT
gravatar
NATHAN T.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/18/2023
8
Never received my estimate
I have yet to receive my estimate for new tire replacements and some other work. Fortunately I k ke this is not usually true, I have always found their work exceptionally done and would recommend them

Orlando, FL
This review violates the SureCritic Review Policy.

RH
gravatar
Richard H.
Orlando, FL
This review violates the SureCritic Review Policy.

CH
gravatar
Catherine H.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/17/2022
0
Something has changed
Been using this shop for several years with all three vehicles we own. Previously, we have been extremely satisfied with the service and quality. Things have changed recently. We no longer trust Universal with our cars. Incorrect/misleading/dishonest? diagnostic on more than one occasion. After a couple of times giving the benefit of the doubt we are realizing that the business model has changed and not in a good way. We are left feeling frustrated and cheated. They have lost our business going forward.

JG
gravatar
Jose G.
Orlando, FL
This review violates the SureCritic Review Policy.

JH
JOSH H.
This review violates the SureCritic Review Policy.

RC
gravatar
Rob C.
Orlando, FL
This review violates the SureCritic Review Policy.

Displaying all 12 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.