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University BP

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Welcome to University BP, since 1984 our full-service automotive repair shop and gas station in Radford, Virginia, has been the area’s go-to place for fast, efficient, and reliable services for domestic and foreign vehicles. For outstanding service that you can count on, the same day in some cases, look no further than University BP. Welcome to University BP, since 1984 our full-service automotive repair shop and gas station in Radford, Virginia, has been the area’s go-to place for fast, efficient, and reliable services for domestic and foreign vehicles. For outstanding service that you can count on, the same day in some cases, look no further than University BP.

Categories
Auto Maintenance, Tires, Oil Change
Contact
(540) 731-1212

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1080 E Main St Radford, VA 24141-1746
University BP's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)

DH
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Daniel H.
Roanoke, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2022
0
Rude & Stupid
I was hoping to get my bike inspected but whoever answered the phone got extremely rude & hung up on me after asking if my aftermarket exhaust would be an issue. What a shitty way to do business! Glad I didn't already waste my money!

NOTE: If a vehicle is inspected that does not have a muffler, the inspector should explain to the customer that although the vehicle will pass inspection without a muffler, it is a violation of state law for the vehicle to be operated on the highway without it.

https://law.lis.virginia.gov/admincode/title19/agency30/chapter70/section390/

TL
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T L.
Radford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Excellent service, Speedy service, great price and very great hospitality.
I went and got my car inspected and oil change. Very reasonable price I failed because of tire then later that day front tire went out. The guy actually fixed both at night charge and was very polite. I'm very appreciative and will for now on go there for my business.
Recommended

MA
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Marilyn A.
Radford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Excellent and honest
Took my 2006 Town and Country in for an inspection today and I knew I needed tires. Jake was able to find me great tires at very affordable prices and got me on my way in no time. He is honest and very knowledgeable. I highly recommend this business!
Recommended

TJ
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Tim J.
Radford, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/15/2018
Bad reputation with locals for a reason!!
Check out the reviews on Yelp for a clearer view of how this place really operates!!!! Very untrustworthy and rude, we were lied to three different times by two different employees!! Apparently they need to have morning meetings and get their stories straight so that they can be consistent in the lies they tell to the customers!!! Check other reviews before taking these at face value!!!
Not Recommended

CG
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Craig G.
Blacksburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Professional class act!
Greg Brown is a class act. Picked up my van off of interstate 81 on a Sunday. And gave me a fair estimate had me back on the road the next day. This man takes pride in his business and it shows.
Recommended

AP
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Andy P.
Sewickley, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Excellent work and very trustworthy
Our daughter is a student at Radford and we are 300+ miles away. She has had check engine lights and unexplained noises and oils change needs while there on our 2006 SUV. They have been so honest, providing excellent work at a very fair price — and have made it very easy for our daughter to take care of these things while away at school. Highly recommend them.
Recommended

AW
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Allison W.
Pearisburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
verified customerVerified Customer
Excellent service
University BP provides excellent service to all of my vehicles. They are quick and thorough and never perform any work to my car without speaking to me first. Quality work, affordable prices, and friendly employees!
Recommended

JR
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JOHN R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
verified customerVerified Customer
Great
Five star service.
Recommended

FH
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FREDERICK H.
Radford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2017
verified customerVerified Customer
They know me. The work is done fast and right.
See title
Recommended

TF
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TOM F.
Radford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
verified customerVerified Customer
Repair brakes on my 'Chrysler Town and Country Van
I brought my T&C in to repair the brakes - there was a vibration every time I hit the brakes at high speed. The brakes are working fine now with smooth braking action. Jake did a wonderful job. Many thanks.
Recommended

PC
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PHILIP C.
Radford, VA
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
verified customerVerified Customer
Excellent service
Jesse picked up my vehicle quickly and it was fixed the next day. Excellent service.
Recommended

RH
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Rick H.
Radford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2017
verified customerVerified Customer
Towny
Greg and his team are absolutely the best in the world. Fast, efficient and helpful!!!
Recommended

BL
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BILL L.
Radford, VA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
verified customerVerified Customer
Quick and easy
We were lucky that UBP was able to take our car in for an inspection on a Saturday afternoon. They took it right in and completed the inspection in a timely and professional manner.
Recommended

AL
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ALEJANDRO L.
Radford, VA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2017
verified customerVerified Customer
great service
Service is great, incredibly friendly all around, any questions you ask are answered well, they do there best to be fast, very reliable.
Recommended

JM
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JACK M.
Christiansburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2017
verified customerVerified Customer
Oil Change and Inspection
I took my Escalade which has over 227k miles for an inspection and oil change. I did not have an appointment; however I was in and out in less then 30 minutes. Great service!
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