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USA Muffler & Brakes

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(297 Reviews)
100
Write a Review
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Score Details

5 stars
78%
4 stars
15%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

USA Mufflers and Brake been proudly serving Merillville for over 28 years. We specialize in exhaust repairs and all brake services. our mechanics have 30+ years’ experience in the auto repair industry, so you can feel safe and confident that you will drive away in a reliable automobile after a long Brake Repair job or even something as USA Mufflers and Brake been proudly serving Merillville for over 28 years. We specialize in exhaust repairs and all brake services. our mechanics have 30+ years’ experience in the auto repair industry, so you can feel safe and confident that you will drive away in a reliable automobile after a long Brake Repair job or even something as quick as Transmission Repair. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(219) 769-8191
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
2300 W 81st Avenue Merrillville, IN 46410
Get Directions
USA Muffler & Brakes' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(297 Reviews)
Write a Review
Recent Reviews
TB
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Tyler B.
Gary, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
10
Outstanding Service!
The work,provided on my vehicle, was fast and efficient, as well inexpensive. Management and staff are outgoing and courteous. God bless!
TB
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Tyler B.
Gary, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
10
Outstanding Service!
USA Mufflers and Brakes of Merrillville, Indiana provides amazing customer service, and the work is fast and efficient! Furthermore, cost is affordable! God bless!
TA
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Tim A.
Crown Point, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2021
Rude. Dishonest
Would like to speak to the owner about my experience. Not Paul the counter guy.
Not Recommended
TH
Taylor H.
Crown Point, IN
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
verified customerVerified Customer
Category: Service
Taylor said her service visit by this business was quick and easy.
Recommended
RW
Rosalie W.
Merrillville, IN
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
verified customerVerified Customer
Category: Service
Rosalie said everyone was very nice and honest.
Recommended
JH
gravatar
JIMMY H.
Merrillville, IN
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
verified customerVerified Customer
quality work...
They have done all the work on my truck. ..and I will take all my other vehicles over there to.. I drop it off. ..they take care off the problem. ..and I pick it up later. ...sweet. ..
Recommended
DO
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DENISE O.
Crown Point, IN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017
verified customerVerified Customer
Efficiency
Better service and pricing than my dealership!
Recommended
TC
gravatar
TOM C.
Crown Point, IN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2017
verified customerVerified Customer
Great service.
The mechanics are great. They go above and beyond to make sure the customer is satisfied.
Recommended
TC
Tim C.
Hebron, IN
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2017
verified customerVerified Customer
Category: Service
Tim said they did a great job. They were very honest and quick. He was in and out in a hour which was great.
Recommended
ED
Ed D.
Merrillville, IN
Chrysler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2017
verified customerVerified Customer
Category: Service
Ed said this business does a good job. He is a retired mechanic and knows that they are doing good work.
Recommended
RR
Robert R.
Crown Point, IN
Chevrolet Uplander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2017
verified customerVerified Customer
Category: Service
Robert said they always do good work.
Recommended
DG
Dominic G.
Crown Point, IN
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2017
verified customerVerified Customer
Category: Service
Dominic said they were nice and they did good work on his vehicle. He said they were informative.
Recommended
TH
Terri H.
Merrillville, IN
Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2017
verified customerVerified Customer
Category: Service
Terri said she ended up paying for something different than what she was originally told. The problem was that they found more damage. She appreciates Paul, the manager, and she appreciates his customer service.
Recommended
FM
Fernando M.
Merrillville, IN
Nissan Murano
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2017
verified customerVerified Customer
Category: Service
Fernando said he is a regular customer. During his last visit the business changed a bolt on one of his tires and he could not remove it. It has been changed back and he is fine.
Recommended
LG
Lamont G.
Merrillville, IN
Chrysler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
verified customerVerified Customer
Category: Service
Lamont said the customer service was good at the business. They received the parts in a timely manner, and they finished the service in 1 hour.
Recommended
Displaying Review 1 - 15 of 299 in total
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