business image

Valley RV Supercenter

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(460 Reviews)
52
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
52
Net Promoter Score ®

Business Details

Contact
(253) 203-6343

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
10:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
619 Washington Ave N Kent, WA 98032
Valley RV Supercenter's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(460 Reviews)

Verified Customer
Snohomish, WA
JAYCO 38FBRK PNNCL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/08/2024
verified customerVerified Customer
0
No quality control
My fifth wheel was left dirty inside and outside, not like I left it Access panels in basement left open not screwed shut. Wiring cables hanging in basement, retaining clips removed and not replaced. Dirty fingerprints on the inside walls.
Rena G. from Valley RV Supercenter responded on 11/15/2024 03:14 PM

Thank you for sharing your feedback, and we sincerely apologize for the issues you experienced with your fifth wheel. This is certainly not the standard we aim to provide. We’ll be looking into this matter and ensuring that our team addresses the cleanliness and maintenance concerns you mentioned. Your satisfaction is very important to us, and we appreciate you bringing this to our attention so we can make things right. Take care.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.