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Van's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(142 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Van's Auto Service is your local auto shop serving the EAST FLAT ROCK, NC area. Give us a call for your automotive needs. Van's Auto Service is your local auto shop serving the EAST FLAT ROCK, NC area. Give us a call for your automotive needs.

Categories
Auto Repair, Tire Repair, Car Maintenance
Contact
(828) 692-6046

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2109 Spartanburg Hwy East Flat Rock, NC 28726
Van's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(142 Reviews)

KO
Kathy O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
First Experience was great
I’m new in town and feel fortunate that I found Van’s. Everyone was exceptionally courteous from the receptionist to the mechanic who took the time to show me damaged parts. While I was waiting during the repair, I met a woman who has been using Vanns for 12 years. She told me that they have always been honest and reliable. I think that did a terrific job with my 2008 Camry and I’ll be back.
Wayne T. from Van's Auto Service responded on 04/30/2025 08:52 AM

Thank you so much for the kind words and for choosing Van’s! We're thrilled to hear you had a great experience and felt well taken care of by our team. It means a lot that our technician took the time to walk you through the repairs, and we’re glad you had the chance to connect with one of our long-time customers—testament to the trust we work hard to earn every day. We're grateful to have you as part of the Van’s family and look forward to helping you keep your Camry running strong for years to come!


CS
Chris S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
9
Very friendly and professional personnel
Van's Auto was upfront on the repair, very friendly & professional,
I got very fast and thorough service at a reasonable price. I recommend these guys for all your auto needs.
Great job everyone!
Wayne T. from Van's Auto Service responded on 04/29/2025 06:21 AM

Thank you so much for the kind words and recommendation! We’re glad to hear you had a great experience with our team—from the upfront communication to the fast, thorough service. We work hard to provide quality work at a fair price, and it means a lot to know it made a difference. We appreciate your support and look forward to helping with any of your future auto needs!


BM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Consistent quality service!
I appreciate the consistency of great service. It is a solid team that is efficient, trustworthy, and kind.
Wayne T. from Van's Auto Service responded on 04/21/2025 02:18 PM

Thank you so much for the kind words! We're grateful for your trust and so glad to hear you've had a consistently great experience with our team. It means a lot to us to be seen as efficient, trustworthy, and kind—that's exactly what we aim for. And please give Lugh some extra pets from all of us—we always love seeing that sweet pup when you visit!


JG
Jerry G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Lexus Valve Cover Leak; Expedition 125K Service
Just the kind of independent trustworthy auto shop I've been looking for since I moved here. With our Lexus, they fixed the leak and replaced some hoses that were due. With the Expedition, they performed a normal service that I needed at the last minute before a trip.
Wayne T. from Van's Auto Service responded on 04/21/2025 06:57 AM

Thank you so much for the kind words! We’re glad we could help with both your Lexus and your Expedition—especially getting that 125K service done before your trip. Our goal is always to provide honest, high-quality service, and it means a lot to hear that it made a difference. Safe travels, and we look forward to seeing you again when you need us!


JH
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Judd H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
9
Transmission Service
Quick and knowledgeable.
"They are friendly and explain things where I understand."
Wayne T. from Van's Auto Service responded on 04/21/2025 06:58 AM

Its a pleasure as always and we look forward to future visits!


JH
Joyce H.
Flat Rock, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Joyce said she's never had any trouble with them and they're always good at what they do. She recommends them all the time.
Recommended
Wayne T. from Van's Auto Service responded on 04/17/2025 11:53 AM

Thank you for the review! We were happy to help and look forward to future visits!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Diagnosis
Good diagnosis of starter issue and helpful recommendations
Wayne T. from Van's Auto Service responded on 04/15/2025 04:44 AM

Thank you for your review!. We look forward to future visits and happy to help.


SH
Shawn H.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Honest and reliable.
The staff at Van's are upfront and honest. No bull. The most trusted shop in Henderson County.
Wayne T. from Van's Auto Service responded on 04/10/2025 06:06 AM

Thank you so much for the kind words! We take pride in being upfront, honest, and giving our customers the straight truth—no bull, just quality service. It means a lot to be called the most trusted shop in Henderson County. We’re grateful for your support and look forward to seeing you next time!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Van's is very friendly and quality service. Is very reasonable on prices.
Service is always great and good quality of work and fair pricing. Staff is also nice .
Wayne T. from Van's Auto Service responded on 04/09/2025 05:16 AM

Thank you we are happy to hear that you had a great experience with Vans and its staff. We look forward to serving you in the future!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Tire replacement
Fast friendly efficient service
Wayne T. from Van's Auto Service responded on 04/09/2025 05:15 AM

Thank you. It was a pleasure and we look forward to future visits.


LG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
.
Called because my windshield fluid wasn’t working, took me in fast and fixed it, as well as previewing repairs to watch for in the future. Thorough, kind and competent.
Wayne T. from Van's Auto Service responded on 04/01/2025 06:46 AM

Thank you for your review! We're glad we could get your windshield fluid working quickly and provide insight on future maintenance. Our goal is always to be thorough, kind, and keep your car running smoothly. We appreciate your trust in us and look forward to helping you again whenever you need us. Safe travels!


LG
Lauren G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Efficient!
They were so wonderful. Got me in last minute when my other auto shop called me and canceled that same morning. Took them 10 minutes to do the inspection. The staff was very friendly and so professional. I appreciate it so very much and will definitely be back for other services! Thank you!!
Wayne T. from Van's Auto Service responded on 04/01/2025 06:45 AM

Thank you so much for your kind words! We're glad we could help you out last minute and get your inspection done quickly. Our team always strives to provide friendly, professional service, and we truly appreciate your trust in us. We look forward to seeing you again for any future maintenance or repairs. Safe travels, and thanks again for choosing Vans Auto Service!


SC
Sheryl C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Keeping my car on the road
I have been a Van's customer for a number of years now. They are courteous, friendly, efficient and reliable. They carefully observe while working, and if they see a potential problem, they let me know so that I can make decisions on how to proceed. They've kept two of my cars running with minimal work needed. I highly recommend Van's if having your car in top running condition is important.
Wayne T. from Van's Auto Service responded on 03/26/2025 11:14 AM

Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your trust in us to keep your cars running smoothly. Our team takes pride in providing reliable service and keeping you informed every step of the way. If you ever need anything, we’re always here to help!


BS
Bobby S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Very good service fast and friendly people thank you very much for your service got me out of a bind
Best service friendly staff thank you so much for getting me in on short notice you all are the best
Wayne T. from Van's Auto Service responded on 03/26/2025 11:57 AM

It was a plesaure to help you! We look forward to helping you more in the future! Thank you for choosing Van!


SB
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Sam B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great job!!!
The folks at Van's Auto provide a great service. Not only do they take care of all the little details, they provide you with the information to make decisions for the maintenance and repair of your vehicle. Wayne and Katlin in the office as well as Marty and Mason in the shop area are stand outs in their field.
Wayne T. from Van's Auto Service responded on 03/25/2025 05:42 AM

Sam Its always a pleasure to have you visit us! We look forward to serving you in the future! Thank you!


Displaying Review 1 - 15 of 142 in total
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