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Van's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(133 Reviews)
95
Write a Review
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Score Details

5 stars
97%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Van's Auto Service is your local auto shop serving the EAST FLAT ROCK, NC area. Give us a call for your automotive needs. Van's Auto Service is your local auto shop serving the EAST FLAT ROCK, NC area. Give us a call for your automotive needs.

Categories
Auto Repair, Tire Repair, Car Maintenance
Contact
(828) 692-6046
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2109 Spartanburg Hwy East Flat Rock, NC 28726
Get Directions
Van's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(133 Reviews)
Write a Review
Recent Reviews
Verified Customer
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Tire replacement
Fast friendly efficient service
LG
Laura G.
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
.
Called because my windshield fluid wasn’t working, took me in fast and fixed it, as well as previewing repairs to watch for in the future. Thorough, kind and competent.
Wayne T. from Van's Auto Service responded on 04/01/2025 06:46 AM

Thank you for your review! We're glad we could get your windshield fluid working quickly and provide insight on future maintenance. Our goal is always to be thorough, kind, and keep your car running smoothly. We appreciate your trust in us and look forward to helping you again whenever you need us. Safe travels!

LG
Lauren G.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Efficient!
They were so wonderful. Got me in last minute when my other auto shop called me and canceled that same morning. Took them 10 minutes to do the inspection. The staff was very friendly and so professional. I appreciate it so very much and will definitely be back for other services! Thank you!!
Wayne T. from Van's Auto Service responded on 04/01/2025 06:45 AM

Thank you so much for your kind words! We're glad we could help you out last minute and get your inspection done quickly. Our team always strives to provide friendly, professional service, and we truly appreciate your trust in us. We look forward to seeing you again for any future maintenance or repairs. Safe travels, and thanks again for choosing Vans Auto Service!

SC
Sheryl C.
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Keeping my car on the road
I have been a Van's customer for a number of years now. They are courteous, friendly, efficient and reliable. They carefully observe while working, and if they see a potential problem, they let me know so that I can make decisions on how to proceed. They've kept two of my cars running with minimal work needed. I highly recommend Van's if having your car in top running condition is important.
Wayne T. from Van's Auto Service responded on 03/26/2025 11:14 AM

Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your trust in us to keep your cars running smoothly. Our team takes pride in providing reliable service and keeping you informed every step of the way. If you ever need anything, we’re always here to help!

BS
Bobby S.
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Very good service fast and friendly people thank you very much for your service got me out of a bind
Best service friendly staff thank you so much for getting me in on short notice you all are the best
Wayne T. from Van's Auto Service responded on 03/26/2025 11:57 AM

It was a plesaure to help you! We look forward to helping you more in the future! Thank you for choosing Van!

SB
gravatar
Sam B.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great job!!!
The folks at Van's Auto provide a great service. Not only do they take care of all the little details, they provide you with the information to make decisions for the maintenance and repair of your vehicle. Wayne and Katlin in the office as well as Marty and Mason in the shop area are stand outs in their field.
Wayne T. from Van's Auto Service responded on 03/25/2025 05:42 AM

Sam Its always a pleasure to have you visit us! We look forward to serving you in the future! Thank you!

RF
Ron F.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Best place to go
I have always been treated well at Vans. They do good work and are honest.
Wayne T. from Van's Auto Service responded on 03/24/2025 06:07 AM

Thank you for your review it was a pleasure to see you and we look forward to future visits!

WM
Wanda M.
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Easy to describe my car problem. They listened to me.
Will return to upkeep my mini. Call on phone very clear and polite. Everyone speaks to you.
Wayne T. from Van's Auto Service responded on 03/24/2025 06:08 AM

Thank you for your review! We are glad to hear that you had a great experience and we look forward to future visits!

RT
Rebecca T.
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Timing chains
Terrific work…informative and friendly
Wayne T. from Van's Auto Service responded on 03/20/2025 05:22 AM

We were very happy to help! We look forward to helping you in the future!

BB
Bill B.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Awesome place.
My new go to for auto repair. Honest,fairly priced and timely service is what will keep me returning for all my automotive needs.
Wayne T. from Van's Auto Service responded on 03/14/2025 06:07 AM

Thank you for the review! We are happy to help and look forward to future visits!

MC
Mimi C.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Front light bulb
I called in that day and they were able to take me immediately and had me out in 10 minutes. Always service with a smile
Wayne T. from Van's Auto Service responded on 03/12/2025 08:11 AM

It was a pleasure to have you stop by yesterday and we were very happy to help and look forward to future visits!

AB
Audrey B.
Mercedes-Benz GLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Thank you 😊
Thank you for great service and going the extra effort to get my car fixed
Wayne T. from Van's Auto Service responded on 03/26/2025 11:58 AM

Thank you for your support and we look forward to helping you in the future!

YY
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York Y.
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Top Notch Service
For the multiple experiences I’ve had the service has been top notch, timely, honest and at a fair cost. All the folks are friendly, accommodating, professional and knowledgeable.
Wayne T. from Van's Auto Service responded on 03/04/2025 01:55 PM

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you've had great experiences with us. Our team works hard to provide honest, timely, and high-quality service, so your feedback means a lot. If there's ever anything more we can do for you, just let us know. We look forward to serving you again in the future!

MT
Micheal T.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Really nice
Super quick really nice to talk to
Wayne T. from Van's Auto Service responded on 03/04/2025 01:55 PM

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you've had great experiences with us. Our team works hard to provide honest, timely, and high-quality service, so your feedback means a lot. If there's ever anything more we can do for you, just let us know. We look forward to serving you again in the future!

JB
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Jean B.
Hendersonville, NC
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Wonderful service
Extremely friendly, helpful and took care of my car issues expediently
Wayne T. from Van's Auto Service responded on 02/28/2025 12:23 PM

Thank you, It was a pleasure to meet you and we look forward to future visits! Thank you for your trust with your car.

Displaying Review 1 - 15 of 133 in total
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