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Vick's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(541 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB. We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(256) 764-2272

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4545 Hwy 157 Florence, AL 35633-1113
Vick's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(541 Reviews)

Verified Customer
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Oil Change and Tire Rotation
Honest

BF
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BILL F.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Excellent Service
Friendly, knowledgeable, professional. Did what they said they would do in a timely manner and for the price quoted.
The Team at V. from Vick's Automotive responded on 02/18/2025 12:21 PM

Thanks for the review!!


RC
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REBECCA C.
Muscle Shoals, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Excellent service
Vicks did a great job diagnosing and fixing the roar that my heater was making. The front desk was polite and friendly. I will most definitely use them again for my automotive needs.
The Team at V. from Vick's Automotive responded on 02/17/2025 06:41 AM

Thanks for the review! We appreciate your business!!


TY
THOMAS Y.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Work is top quality I would recommend anyone go there
I have had several major work done at vickers
The Team at V. from Vick's Automotive responded on 02/17/2025 06:42 AM

Thanks for the review!!


GG
Greg G.
Muscle Shoals, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Greg said they did great, fast friendly work. They let him know everything that was going on.
Recommended
The Team at V. from Vick's Automotive responded on 02/14/2025 06:00 AM

Thanks for the review!!


Verified Customer
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Fast and professional
Super professional and fast!! Their technician Troy took time to explain the things my vehicle needed and show me the reason why! Highly recommend!!
The Team at V. from Vick's Automotive responded on 02/12/2025 06:48 AM

Thanks for the review!!


TL
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TIM L.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Trustworthy
Vick’s employees are professional yet friendly and they know auto mechanics. We trust them to do what is needed.
The Team at V. from Vick's Automotive responded on 02/10/2025 06:13 AM

Thanks for the review! Appreciate your business!!


Verified Customer
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Routine vehicle maintenance
My family and I have been taking our vehicles to Vicks automotive for as long as I can remember. They are trustworthy and do great work!
The Team at V. from Vick's Automotive responded on 01/29/2025 10:45 AM

Thanks for the review!! It's a pleasure to do business with ya'll!! 

The Team at V. from Vick's Automotive responded on 02/03/2025 05:51 AM

Thanks for the review!


DA
DONNA A.
Iron City, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Vicks did a great job fixing my car I was very satisfied
I would highly recommend Vicks automotive
The Team at V. from Vick's Automotive responded on 01/29/2025 10:46 AM

Thanks for the review!!


MN
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MITZY N.
Florence, AL
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Pleasant Experience
Being a widow, unused to dealing with auto repairs, I was pleased with the nice folks at Vick’s. I don’t feel intimidated at all when I take my truck there for repairs. They are very knowledgeable in the field of auto mechanics.
The Team at V. from Vick's Automotive responded on 01/28/2025 05:34 AM

Thanks so much for your kinds words! We appreciate you!!


CB
CONNIE B.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great
C B10
The Team at V. from Vick's Automotive responded on 01/27/2025 05:41 AM

THanks for the review!


KT
KRISTIE T.
Cypress Inn, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
8
Life Saver!
Vick’s was able to get my car in and out of the shop in the same day. This allowed me to keep my radiation appointments for my cancer treatment. Their pricing is very fair and they stand behind their work.
The Team at V. from Vick's Automotive responded on 01/27/2025 05:42 AM

Thanks for the review! 


EL
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EMILY L.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
9
Awesome!
Vicks did a great job working on my Buick. It was done very fast and customer service was great! I’m very appreciative of everything they did and will definitely go to them again.
The Team at V. from Vick's Automotive responded on 01/27/2025 05:42 AM

Thanks for the review!!


DW
DAVID W.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great Service
Great service and it was done quickly.
The Team at V. from Vick's Automotive responded on 01/27/2025 05:43 AM

Thanks! We appreciate your business!


AD
AUSTIN D.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Great customer service and communication!
Great business and staff.
The Team at V. from Vick's Automotive responded on 01/27/2025 05:43 AM

Thanks for the review!!


Displaying Review 1 - 15 of 541 in total
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