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Vick's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(574 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB. We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(256) 764-2272

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4545 Hwy 157 Florence, AL 35633-1113
Vick's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(574 Reviews)

LO
LARRY O.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Quick service ,friendly and knowledgeable
Vick's knows your car and he is great at taking care of his clients needs.
Courteous,informative, knowledgable and sincerely concerned about your problems.
Great place to bring your car when you need it fixed.

MF
MORRIS F.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
0
Service
Good service and fair price
The Team at V. from Vick's Automotive responded on 03/27/2025 08:50 AM

Thanks for the review!


SA
STEVE A.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Vick’s Automotive
Repeat customer;top notch Service
The Team at V. from Vick's Automotive responded on 03/27/2025 08:51 AM

Thanks for the review!


RS
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RODNEY S.
Killen, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great people, excellent service
Great people. Geoff and his team are very knowledgeable and professional. I highly recommend them!
The Team at V. from Vick's Automotive responded on 03/27/2025 08:51 AM

Thanks for the review!


DW
Dennis W.
Killen, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Spoke with Jan. She said they do an exceptional job, they are very honest and she trusts them.
Recommended
The Team at V. from Vick's Automotive responded on 03/27/2025 08:51 AM

Thanks for the review!


SC
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STEPHEN C.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great service
Great service and a reasonable price, as always.
The Team at V. from Vick's Automotive responded on 03/27/2025 08:52 AM

Thanks for the review!


BP
BLAKE P.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Vick’s is great Company
Great Company to work with for Automotive needs.
The Team at V. from Vick's Automotive responded on 03/20/2025 11:42 AM

Thanks for the review!!


ZS
gravatar
ZAK S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
9
Great service
Service was great, friendly environment and staff, and got my car going quickly.
The Team at V. from Vick's Automotive responded on 03/20/2025 11:42 AM

Thanks for the review!


Verified Customer
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Five Stars
Five Stars!
The Team at V. from Vick's Automotive responded on 03/20/2025 11:43 AM

Thanks for the review!!


KW
KAREN W.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
8
Very professional
Took car in told me the problem gave me a price left came back later and got it fixed/ he noticed a problem with my transmission and recommend I get it checked
The Team at V. from Vick's Automotive responded on 03/19/2025 10:47 AM

Thanks for the review!!


MS
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MATT S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Always a repeat customer
There’s a reason I’m a repeat customer. The team at Vick’s always provide great customer service and keeps in informed by great turnaround time
The Team at V. from Vick's Automotive responded on 03/18/2025 05:23 AM

Thanks for the review! We appreciate your business!!


BS
BRIDGET S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Great friendly service was very understanding let me know about my car
Great friendly service
The Team at V. from Vick's Automotive responded on 03/18/2025 05:24 AM

Thanks for the review!


BR
BRAD R.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great mechanic shop
Great folks to deal with. Good price for labor. Very professional and an exceptional clean shop. Will definitely be back.
The Team at V. from Vick's Automotive responded on 03/14/2025 05:34 AM

Thanks for the review!!


RE
ROBERT E.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Always Great Service
Have been taking my vehicles to Vics since moving here in 2021. Never had an issue, always great service and Geoff and son has always been top notch.
The Team at V. from Vick's Automotive responded on 03/14/2025 05:35 AM

Thanks! We appreciate your business!!


LG
LACY G.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent Service
Vicks has great service! Very informative and courteous. Thank you!!!!
The Team at V. from Vick's Automotive responded on 03/14/2025 05:35 AM

Thanks for the review and your kind words!!


Displaying Review 1 - 15 of 574 in total
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