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Vick's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(583 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB. We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(256) 764-2272

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4545 Hwy 157 Florence, AL 35633-1113
Vick's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(583 Reviews)

PR
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PRECILLA R.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Spring Inspection
The mechanics are friendly, the service is great, and affordable.

LW
Larry W.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Larry said the service was good.
Recommended
The Team at V. from Vick's Automotive responded on 04/11/2025 08:20 AM

Thanks for the review!


MS
MIKE S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
9
Quick, fair and professional service
Vicks’ shop got to my vehicle quickly, gave me a call to inform me of what I needed and an estimated price. It was completed with and ready to be picked up with in the estimated time frame. It is nice to have a good family business in my area.
The Team at V. from Vick's Automotive responded on 04/09/2025 05:37 AM

Thanks for the review!!


DF
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DIANNE F.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Very satisfied with Vick’s Automotive
Jeff gave me an estimate for a water Pump, thermostat and rear brake pads and I feel the estimate was fair. They also did an oil change. I am very pleased with the work that was done on my van
The Team at V. from Vick's Automotive responded on 04/07/2025 05:31 AM

Thanks for the review!


WR
Wendall R.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Wendall said Jeff is always honest and does a great job.
Recommended
The Team at V. from Vick's Automotive responded on 04/07/2025 05:32 AM

Thanks for the review!!


JW
JEFF W.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Honest & Excellent Service
Honest & Excellent Service
The Team at V. from Vick's Automotive responded on 04/03/2025 01:03 PM

Thanks for the review!


BO
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Barbara O.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Quality Service and Care
Staff are Friendly, Courteous, Knowledgable, and Skilled. They care about their customers and are sincere in helping their customers with all their car care needs. Excellent Service. Fair Prices. Vick's is the only place I trust with maintaining and repairing my family's vehicles.
The Team at V. from Vick's Automotive responded on 04/02/2025 05:25 AM

Thanks for the review!!


PU
PATRICK U.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent service
Always a great job
The Team at V. from Vick's Automotive responded on 04/02/2025 05:25 AM

Thanks for the review!


JK
JOE K.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Oil leak
Went in with oil leak.When checking that they found broken motor mounts.Gave an estimate and when they could do the work. They did the work plus extra that they found.Price seemed high but tat was just me.Appreciated the work and time that it took.
The Team at V. from Vick's Automotive responded on 04/01/2025 05:22 AM

Thanks for the review!


LO
LARRY O.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Quick service ,friendly and knowledgeable
Vick's knows your car and he is great at taking care of his clients needs.
Courteous,informative, knowledgable and sincerely concerned about your problems.
Great place to bring your car when you need it fixed.
The Team at V. from Vick's Automotive responded on 04/01/2025 05:23 AM

Thanks for the review!


MF
MORRIS F.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
0
Service
Good service and fair price
The Team at V. from Vick's Automotive responded on 03/27/2025 08:50 AM

Thanks for the review!


SA
STEVE A.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Vick’s Automotive
Repeat customer;top notch Service
The Team at V. from Vick's Automotive responded on 03/27/2025 08:51 AM

Thanks for the review!


RS
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RODNEY S.
Killen, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great people, excellent service
Great people. Geoff and his team are very knowledgeable and professional. I highly recommend them!
The Team at V. from Vick's Automotive responded on 03/27/2025 08:51 AM

Thanks for the review!


DW
Dennis W.
Killen, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Spoke with Jan. She said they do an exceptional job, they are very honest and she trusts them.
Recommended
The Team at V. from Vick's Automotive responded on 03/27/2025 08:51 AM

Thanks for the review!


SC
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STEPHEN C.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great service
Great service and a reasonable price, as always.
The Team at V. from Vick's Automotive responded on 03/27/2025 08:52 AM

Thanks for the review!


Displaying Review 1 - 15 of 583 in total
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