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Voss Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,448 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94
Total ReScores
4.5
ReScore Average
85
Net Promoter Score ®

Business Details

About

Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead. Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(937) 428-2400

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
766 Miamisburg Centerville Rd Centerville, OH 45459
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,448 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


AH
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Ashley H.
Waynesville, OH
This review is currently pending verification from the business.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
10
Category: Service
Highly recommend for maintenance/oil changes
I had an appointment for Saturday (yes, a Saturday!!) April 5, 2025 at Voss. I arrived a few minutes early and was immediately greeted by a team member. Him and other members of the service team were very kind and friendly. I was there to get an oil change and it took them about 45/50 minutes, which is great!! I've gone to other Hyundai dealerships (Beavercreek...) and they literally took hours and hours to complete the same exact service. I've never had any issues with Voss Hyundai service, even when I've gone in the past as well. I really appreciate the later appointment availability as well as Saturday availability as well. Very helpful for working moms, like myself!!! Thank you.

Miamisburg, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2022
Service Type: Maintenance
0
Category: Service
Fictitious charge
Charged us for a vehicle check that occurred because they did not fix an issue on a previous recall (that they performed). Hyundai bought the vehicle back, because of issue.
Douglas B. from Voss Hyundai responded on 02/15/2022 06:57 PM

Good evening,

  Thank you for your feedback. I would like to follow up with you on Wednesday about your concerns. Is there a good time I could contact you?

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

DR
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David R.
Ironton, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/08/2021
Bad communication and effort on there part
Contacted about a vehicle they had listed after several attempts they never replied back and then after a bad review they contacted me and assured me they would make it right !!! It never happened…. Basically they lie and don’t produce what they advertise this is a sales matter not service even though there feedback seems to always go to service…would not recommend wasting your time with this company!!!!!
Not Recommended
Douglas B. from Voss Hyundai responded on 06/08/2021 06:54 PM

Good evening,

   Thank you for follow up with me. I will personally follow up with the sales manager in the morning. Yes this does go to the service department but I would like to see what occurred and get back with you.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

DR
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David R.
Lebanon, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2021
Very poor customer service
Tried to contact for two days on a vehicle to see if it’s actually available and for the price advertised!!!! Never heard anything back from them !!!!! Extremely bad service would not recommend trying to work with this dealership!!!!!
Not Recommended
Douglas B. from Voss Hyundai responded on 06/01/2021 05:52 PM

Good evening,
    Thank you for feedback  I can follow up with the sales manager in the morning to go over your concerns. 

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

JH
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James H.
Mason, OH
This review violates the SureCritic Review Policy.
Employees worked with

Doylestown, OH
This review violates the SureCritic Review Policy.

DS
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David S.
Miamisburg, OH
This review violates the SureCritic Review Policy.

MS
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Michael S.
Middletown, OH
This review violates the SureCritic Review Policy.

JG
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Jerome G.
Dayton, OH
This review violates the SureCritic Review Policy.

JG
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Jerome G.
Dayton, OH
This review violates the SureCritic Review Policy.

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