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Waterloo Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(569 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns. Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(618) 939-5855

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
622 N Market Street Waterloo, IL 62298-1012

Affiliations

AAA - Approved Auto Repair
ASE
Waterloo Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(569 Reviews)

JJ
gravatar
Jason J.
Waterloo, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
I’m a loyal customer!
We recently purchased a new to us used vehicle for my daughter. We had Waterloo Automotive complete their “bumper to bumper” inspection on it. They looked everything over and changed the oil, as well as provided me with the information that it was time to replace the tires…..which were 7 years old.
This shop doesn’t try to upsell you on unnecessary services. They tell it like it is and take care of my vehicle repair needs fast. They’re knowledgeable and friendly and they have my family’s business for as long as I live here! They can be trusted!
Josh W. from Waterloo Automotive responded on 03/05/2025 06:28 AM

We appreciate your glowing review and are happy to hear that your experience with us was a positive one. We understand how important it is to have a trustworthy partner when it comes to vehicle maintenance, especially with significant purchases like your daughter's new ride. Our team believes in keeping things straightforward—why distract with upsells when we can just focus on what your vehicle actually needs? It sounds like we managed to catch those tire years before they could cause any drama on the road. We’re grateful for your trust and look forward to keeping your family’s vehicles in tip-top shape!

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