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SureCritic / Wells Automotive Service
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Wells Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,064 Reviews)
95
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores™
3.7
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(312) 943-5720
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1317 North Wells St Chicago, IL 60610
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Wells Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,064 Reviews)
Write a Review
Recent Reviews
SW
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SALLY W.
Chicago, IL
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Excellent service, and in my neighborhood!
A good friend recommended I try Frank and his team at Wells Automotive!! So thankful for the recommendation! It was a minor issue involving one tire, but they were quick, efficient, and reasonable charge. They also took the time to check my car over without charging me a dime!! So much better than the nearby Audi dealer, where you are just a number, and they try to "sell" you on services you don't need. I will be back for ALL further work on my car. And, now I have a trusted advisor to go to in my neighborhood!
frank from Wells Automotive Service responded on 11/12/2024 09:33 AM

It's wonderful to hear that a friend's recommendation led you to us! We're glad we could help with your tire issue, and it's great to know that you appreciated our quick turnaround and thorough check-up—no hidden fees here! We aim to make every customer feel valued, not just like a number being sold an extra set of fuzzy dice. We're looking forward to being your go-to pit stop for all your automotive needs. Here’s to smooth rides ahead!

Service Coupons and Posts
Thank you for your trust! We’re just a bunch of car enthusiasts working hard to keep you safe on the road. 🚗💪 Your support lifts us up! Here’s to keeping wheels turning and engines purring! 🛠️ #LocalLove #TrustWellsAutomotive
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Thank you for the stellar review! 🌟 Our team loves to keep your ride running smoothly and your smiles wide.😁 We're thrilled to hear you had a top-notch experience with us! 🚗💨 #WellsAutomotive #5StarService
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We're revved up by your awesome review! 🚗💨 Frank’s quick diagnosis and fair prices are just part of our pit stop routine! Thanks for choosing us for your auto needs—drive happy! 🎉 #WellsAutomotive #CustomerAppreciation
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🌟 We're thrilled to hear about your positive experience, Franks! 🚗 Our team strives to always provide efficient service and a sparkling clean car to our customers. 💫 Thank you for choosing Wells Automotive Service! #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review, Kenneth! We're thrilled to hear that you appreciated our customer service and communication. We're always here for all your automotive needs! 🚗💫 #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Lawrence! We're thrilled to hear that you're feeling confident and well taken care of. Trust us, we've got your back! 🛠️🚗 #CustomerAppreciation #InGoodHands
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Hey there, Ben! 🌟 Thanks a bunch for your awesome feedback! We're so glad to hear that you had a great experience with us. Your recommendation means a lot! 🚗 #CustomerAppreciation #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear your kind words about our efficient and honest service. We always strive to provide top-notch automotive care to our customers. 🚗✨ #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review, Keith! 🚗 We're glad you appreciate our straight-up approach. We'll keep delivering honest service for all your automotive needs! #CustomerAppreciation #HonestService
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Thanks for the great review, Chuck! 🤩 We're so glad we could help you out and provide honest advice. #WellsAutomotiveService #Chicago
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Thanks for the kind words, Melvin! 🤗 We're glad Frank and the team could get you back on the road. #WellsAutomotiveService #Chicago
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Thanks for the great review, James! 🤩 We're so glad you had a great experience with Frank and the team at Wells Automotive Service. #WellsAutomotiveService #Chicago
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👍🏼 Great service! 🤩 #Chicago #HonestRepairs
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