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SureCritic / Wells Automotive Service
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Wells Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,076 Reviews)
95
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores™
3.7
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(312) 943-5720
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1317 North Wells St Chicago, IL 60610
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Wells Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,076 Reviews)
Write a Review
Recent Reviews
AB
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ADAM B.
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Welcoming & professional
I’ve taken my car twice now to wells automotive - the first I inquired about the emissions test after moving here and they instructed me to bring it to them first before taking it to the suburbs - free of charge, they confirmed my car was good to go and inflated / balanced my tires.

This most recent time, I was told I needed some work done by the dealership and they offered to do free diagnosis to confirm or deny as much - unfortunately, it did need the work but their quote was far more fair than my initial.

From my two interactions and recent service, I am confident that they are honest in their assessments and fair in their quotes. They are also very professional and efficient.
frank from Wells Automotive Service responded on 12/09/2024 09:33 AM

It's fantastic to hear about your positive experiences! We aim to keep our customers informed and satisfied, more like Sherlock Holmes than a surprise mechanic. It truly means a lot that you found our assessments honest and our quotes fair. We’ll keep working hard to provide the same level of service and professionalism you've come to appreciate. Here's to keeping those wheels rolling smoothly!

Service Coupons and Posts
🚗 Thank you for the awesome review! We're glad your SUV is feeling like a superhero again! 🦸‍♂️ We believe in quality over speed—good things take time! Come back anytime! 🙌🏽 #WellsAutomotive #QualityService
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Thank you for your trust! We’re just a bunch of car enthusiasts working hard to keep you safe on the road. 🚗💪 Your support lifts us up! Here’s to keeping wheels turning and engines purring! 🛠️ #LocalLove #TrustWellsAutomotive
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Thank you for the stellar review! 🌟 Our team loves to keep your ride running smoothly and your smiles wide.😁 We're thrilled to hear you had a top-notch experience with us! 🚗💨 #WellsAutomotive #5StarService
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We're revved up by your awesome review! 🚗💨 Frank’s quick diagnosis and fair prices are just part of our pit stop routine! Thanks for choosing us for your auto needs—drive happy! 🎉 #WellsAutomotive #CustomerAppreciation
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🌟 We're thrilled to hear about your positive experience, Franks! 🚗 Our team strives to always provide efficient service and a sparkling clean car to our customers. 💫 Thank you for choosing Wells Automotive Service! #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review, Kenneth! We're thrilled to hear that you appreciated our customer service and communication. We're always here for all your automotive needs! 🚗💫 #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Lawrence! We're thrilled to hear that you're feeling confident and well taken care of. Trust us, we've got your back! 🛠️🚗 #CustomerAppreciation #InGoodHands
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Hey there, Ben! 🌟 Thanks a bunch for your awesome feedback! We're so glad to hear that you had a great experience with us. Your recommendation means a lot! 🚗 #CustomerAppreciation #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear your kind words about our efficient and honest service. We always strive to provide top-notch automotive care to our customers. 🚗✨ #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review, Keith! 🚗 We're glad you appreciate our straight-up approach. We'll keep delivering honest service for all your automotive needs! #CustomerAppreciation #HonestService
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Thanks for the great review, Chuck! 🤩 We're so glad we could help you out and provide honest advice. #WellsAutomotiveService #Chicago
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Thanks for the kind words, Melvin! 🤗 We're glad Frank and the team could get you back on the road. #WellsAutomotiveService #Chicago
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Thanks for the great review, James! 🤩 We're so glad you had a great experience with Frank and the team at Wells Automotive Service. #WellsAutomotiveService #Chicago
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👍🏼 Great service! 🤩 #Chicago #HonestRepairs
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