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Westside Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(353 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

About

Westside Service Center opened for business on February, 26th, 1996. It was founded by Godfrey and Irene Lewis. Godfrey has owned and operated four car repair businesses since he started working for himself in 1973.




Westside Service Center prides itself in its customer service and attention to detail. Our technicians are ASE
Westside Service Center opened for business on February, 26th, 1996. It was founded by Godfrey and Irene Lewis. Godfrey has owned and operated four car repair businesses since he started working for himself in 1973.




Westside Service Center prides itself in its customer service and attention to detail. Our technicians are ASE certified and can operate on any domestic and foreign car.




Our goal is to provide you with the best service possible. We take pleasure in delivering the best care to your car, and explaining car problems to our customers in words that they can understand. We recognize the need for understanding when it comes to your car because your car is an investment. We are AAA affiliated with a customer service satisfaction rating of 99 percent
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(608) 271-6861
Opening in 39 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2014 Freeport Rd Madison, WI 53711-4714
Westside Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(353 Reviews)

EM
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Everett M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2013
verified customerVerified Customer
Good, quick service
We were dealt with quickly, dropped off our car, and by the end of the day had it back. The issue turned out to not be much, but they kept us in the loop and did a good job.
Recommended

AH
Anthea H.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2013
verified customerVerified Customer
Category: Service
Anthea said she trusts the business. The personnel are courteous and she is always given several options.
Recommended

EP
Ellen P.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2013
verified customerVerified Customer
Category: Service
Ellen said she loves the personnel. They are superb people. She has dealt with the business for 40 years and trusts them implicitly. She cannot keep track of how many friends she has recommended the business to. Many people come back and tell her the business was the best thing. They know her well.
Recommended

KS
Kevin S.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2013
verified customerVerified Customer
Category: Service
Kevin said this business is always quick to fix what ever he has brought to them.
Recommended

BV
Bob V.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2013
verified customerVerified Customer
Category: Service
Bob said he has been a customer for 20 years. This business does good work. He said the vehicle was ready on time and they are thorough.
Recommended

HY
Heather Y.
Wisconsin
Mazda 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2013
verified customerVerified Customer
Category: Service
Heather said she never has any problems with this business and she is absolutely in love with them.
Recommended

BM
Ben M.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2013
verified customerVerified Customer
Category: Service
Ben said they were great and they did everything he needed. They let him know how much it was going to cost.
Recommended

DT
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Dean T.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2013
verified customerVerified Customer
Brake Repair ...
Aaron, James, Godfrey et al. repaired by brakes in a timely manner and gave me insight into other matters that are "on the horizon" on my car of 325,000 miles!
Recommended

SL
Stephanie L.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2013
verified customerVerified Customer
Category: Service
Stephanie said they give exceptional customer service. The prices are always good as well and they let her know what is going on with her vehicle.
Recommended

AD
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Ann-Marie D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2013
verified customerVerified Customer
Maintenance
Visiting Westside Service Center is like visiting family. The Lewis family not only care about my vehicle, they also care about me and make sure I have good customer service.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2013
verified customerVerified Customer
Reliable, trustworthy, polite, capable
Westside worked with us to plan the appointment time, quickly diagnosed and fixed the problem, and charged what seemed to be a reasonable amount. It's a place one feels good about patronizing.
Recommended

LW
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Leigh W.
Madison, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2013
verified customerVerified Customer
Very friendly, complete service!
I am quite pleased with the service I got repairing my vehicle. James was helpful and friendly after going through my list of troubles. Too bad this place is so popular you have to wait a while to get your vehicle. It's a testament to their quality, I am sure.
Recommended

BM
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Bret M.
Madison, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2013
verified customerVerified Customer
Good, honest service
Westside does a great job of explaining what needs to be done, and will always give you an estimate before any work is started. It took a few days to get my car in but that is unusual, and most likely due to the holiday. Usually I can get my vehicle in right away.
Recommended

AD
Andrea D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2013
verified customerVerified Customer
Category: Service
Andrea said the price was reasonable and her vehicle was fixed. They provided a rental vehicle for her. They provided great service.
Recommended

MB
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Michael B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2013
verified customerVerified Customer
Attention to Detail
Rotated my tires when they noticed they had been put on incorrectly by my previous provider. Came in with a price 40% below their estimate.
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