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Whetzel's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(881 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

At Whetzel’s Automotive it is all about the extended family, or customers as other businesses might call them. Whetzel’s Automotive is a family owned and operated business, that is dedicated to providing excellent automotive service to Columbia and the Midlands area. Focused on providing superior service, their highly trained staff takes At Whetzel’s Automotive it is all about the extended family, or customers as other businesses might call them. Whetzel’s Automotive is a family owned and operated business, that is dedicated to providing excellent automotive service to Columbia and the Midlands area. Focused on providing superior service, their highly trained staff takes pride in maintaining and repairing your vehicle.

We make it convenient for you, offering shuttle service to work and even picking up vehicles for repairs when possible. We realize that being without your vehicle while repairs are made can be stressful and inefficient. You can focus on your plans while your vehicle is being repaired. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(803) 739-2999
Visit Website
Closing in 12 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2017 Augusta Rd West Columbia, SC 29169-4519
Get Directions
Whetzel's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(881 Reviews)
Write a Review
Recent Reviews
SB
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SUSAN B.
Cayce, SC
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Consistently wonderful the best
The best care possible for my vehicle comes from the expert training & service of Whetzel's technicians
AK
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ALICE K.
Cayce, SC
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Oil change and tile rotation.
Thank you for always doing a fabulous job and making me feel at home.
JB
JAY B.
West Columbia, SC
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Outstanding Service
I have great confidence in the entire workforce, service managers and ownership at Whetzel’s. I trust them to deal with my automotive needs fairly, honestly and as quickly as possible at a fair price.
GC
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GEORGE C.
Lexington, SC
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
A great experience!
I can always count on Whetzel’s to take care of all of my vehicles needs!
GF
GAYLE F.
West Columbia, SC
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
The #1 garage!
I have been going to Whetzel's for my car needs for several years now. They are all good and wonderful people as well as highly trained and professional. They brought my car today to me as I had been in the hospital and can not drive after putting a new battery in and oil change. They have brought me home in the past when I left my car for repairs, etc. Just wonderful and courteous people. I refer other people to them whenever I get have the opportunity. Good bless them. Gayle Fletcher
Verified Customer
Lexington, SC
Lexus RX 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
.top notch business
Have been a customer for years..always a good experience...great customer service...quality work...can't be beat !
MY
MARTY Y.
Lexington, SC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Consistency
I have been trusting my work and personal vehicles to Whetzel's Automotive for about 10 years now. They are consistent and by that I mean I can always trust their diagnosis and competency in any repair. If asked, I will always recommend Whetzel's to everyone.
DO
DEMETRIL O.
Irmo, SC
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great Friendly Service
Hit a pothole at 7:35am and called Whetzel’s. They had me hooked up to a tow truck by 8:00am and all four tires replaced (I needed them anyway I was just putting it off) balanced, and aligned. Great service by great people. Have used before and will continue to use. Highly recommended.
RK
Richard K.
Lexington, SC
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Richard said they got everything done in a timely manner and got it fixed.
Recommended
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Valued Customer
Cayce, SC
Ford Transit Connect Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent, Professional Service
Woody, George and Brandon always provide the best service for our fleet.
JM
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JOHN M.
Columbia, SC
GMC Sierra 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2025
verified customerVerified Customer
10
Confident Work is Done Right!
Whetzel's rehabed my 2013 GMC Sierra. It was due for an oil change. Made an appointment, waited while work was done. They didn't just chang the oil, checked everything. Felt good when I left.
MA
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MIKE A.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
100k maintenance
Very professional and excellent customer service!!
RK
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RICK K.
Cayce, SC
Saturn L200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Quick professional turnaround
Our Saturn was due for oil and filter change part of the scheduled maintenance. Whetzels Automotive team gives us the professional, friendly service we have enjoyed for many years. In less than one hour of our scheduled appointment both the oil and filter were changed, a 26 point inspection was performed, fluids were topped off and tires were rotated. Quick professional, friendly turnaround by a great team at Whetzels Automotive. Thanks again for great job.
RK
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RICHARD K.
West Columbia, SC
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
9
Oil change
Service was great as usual.
JF
Jerry F.
Blythewood, SC
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Jerry said the technicians provided excellent timely quality service.
Recommended
Displaying Review 1 - 15 of 881 in total
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