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Willard's Garage

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,302 Reviews)
82
Write a Review
Schedule Appointment

Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Providing quality vehicle care and a proven Fleet Management Program in Billings since 1984. Willard’s Garage is independently owned. Willard and his crew deliver honest and professional automotive repair and maintenance services. The highly trained technicians at Willard’s Garage employ today’s latest automotive technology and are Providing quality vehicle care and a proven Fleet Management Program in Billings since 1984. Willard’s Garage is independently owned. Willard and his crew deliver honest and professional automotive repair and maintenance services. The highly trained technicians at Willard’s Garage employ today’s latest automotive technology and are equipped to handle major and minor repairs in domestic and import cars, vans, SUVs and light trucks.

Through our relationship with NAPA AUTO PARTS, we are able to provide the benefits of an established national entity while maintaining the personal touch of an independent, locally owned business. We understand that your vehicle and business fleet are a major investment, and that is why we care for each vehicle as if it were our own. ...more

Categories
Auto Repair, Car Maintenance, RV Repair
Contact
(406) 259-1472
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1305 Broadwater Ave Billings, MT 59102-5321
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Willard's Garage's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,302 Reviews)
Write a Review
Recent Reviews
RT
Rehianna T.
Montana
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Rehianna said everything was done correctly and to the best of their abilities.
Recommended
RB
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Rhonda B.
Billings, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Dead Battery
I was having to jump my battery to be able to start my car. Willard's got my car right in and diagnosed the problem. I waited a few minutes for them to get me a new battery and install it. While they were waiting for the battery, they did a courtesy check on my car at no charge. The staff was very kind and professional.
JH
John H.
Billings, MT
Dodge Cab
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2025
verified customerVerified Customer
Category: Service
John said there was minor confusion with the billing but in the end it got figured out.
Recommended
LB
Larue B.
Billings, MT
Ford Expedition
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Larue said it was more than expected. They explained everything to him. He got charged double for the time, because they used two different mechanics, and he wasn't expecting that.
Recommended
JD
John D.
Billings, MT
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
John said they are always very thorough.
Recommended
JH
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JOESEPH H.
Billings, MT
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
New Tires.
Had my sister's car in for an oil change and a oil pan gasket and new Tires. Willard's Garage has been taking care of vehicles for decades and now my sister's car as well. The confidence I have in Willard's over the years is now enjoyed by family as well. I have been a satisfied customer of Willard's in the past and will be in the future.
GE
Gordon E.
Billings, MT
Chrysler Sebring
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Gordon said the issue he had with his vehicle came back 4 blocks down the road from the business, so he had to return his vehicle for the same issue.
Recommended
AH
Angel H.
Billings, MT
Volkswagen Golf
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Angel said they always do the best they can. Whenever she needs work done on her vehicle, that is where she will take it.
Recommended
Verified Customer
Billings, MT
Plymouth Acclaim
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/19/2025
verified customerVerified Customer
0
Owner has quite the ego
They ordered a preeetty expensive part without calling or notifying me.
I called asking about diagnosis, they said they'd call back in a couple hours. No call recieved. I call them and ask and hear they've ordered a part without notifying me, I said it feels a little "shady" and the good Ole owner got WAYYYY TOO OFFENDED to not have a guilty conscience LOL
Glad ya didn't want to work on her after I said "shady" because that just feels strange to me. I grew up on my grandfather's shop and he would NEVER do something with telling the customer and lining up their options first. That's why all his reviews were 5 stars
JM
Jesse M.
Billings, MT
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Jesse said his vehicle has been running great and he has always had a good experience.
Recommended
MM
MILES M.
Billings, MT
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
My overall experience with your Garage was excellent. The staff was really friendly and helpful.
I really liked your staff there at your garage they were so friendly and helpful. Thank you.
GD
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GUY D.
Billings, MT
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
8
Pleasant staff and experience
Pleasure to do business with Willard's
CG
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CHRIS G.
Miles City, MT
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
9
They were very knowledgeable in what they were doing & they explained how to use the control so I could understand how to use them.
Williards were very good & knowledgeable about putting in the hand controls in my van. They were also very friendly & went over & beyond in fixing my van & also did a few extra repairs that I wasn't aware of that needed attention.
LM
Les M.
Billings, MT
Lexus IS 250C
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Les said get pretty good service and no problems.
Recommended
SB
Sarah B.
Great Falls, MT
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Sarah said they were very good and they communicated well letting her know what was going on with her vehicle. They have great customer service and they're very friendly.
Recommended
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