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Willistown Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(269 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(610) 644-3454
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
510 E King Road Malvern, PA 19355
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Affiliations

Willistown Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(269 Reviews)
Write a Review
Recent Reviews
FG
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Frederick G.
Berwyn, PA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Excellent service
I would highly recommend Willistown Auto to anyone and everyone. Honest, on-time service, fun to visit and hear what is happening within the Auto world.
BW
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Brent W.
Paoli, PA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Quick Reliable Service as Usual
Jake rocks! Always timely and extremely informative and professional. Highly recommend!! Thank you.
CM
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Cynthia M.
Malvern, PA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
A/C diagnostic service & repair
We’ve been servicing our cars at Willistown Auto ( formerly - Bob’s Auto ) for about 30 years. They continue to provide friendly, reliable, honest service at competitive prices. I’m a second generation customer who grew up in Malvern and returned.
CT
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Carol T.
Paoli, PA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Flat tire
Woke up early Friday morning to a flat tire! I called willistown auto 1st thing and asked if I could drop off my car ( i was able to drive it...only a 1/4 mile).
They gave me the thumb up. Within 45 minutes they called and said the was ready ( was able to plug it).
With their quick response and attention to my dilemma I was able to keep all my appointments and have a great day!.
Can't thank willistown auto enough for taking such great care of me and my car.

Such a great feeling 😌
WM
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William M.
Malvern, PA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Oil change
Work completed same day. I couldn’t be happier.
CM
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Chris M.
Malvern, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
RDX
Unexpected car trouble last week - brought into Willistown Auto without an appointment- they ordered the part and repaired my car within 4 days (it was a labor intensive process)
I trust the guys wholeheartedly and they charge fair prices…I highly recommend!
JK
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Jeff K.
Malvern, PA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Outstanding service
Been working with Jake for 30 years, outstanding service everytime
KD
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Kevin D.
Paoli, PA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Excellent service again!
Once again the Willistown Auto team provided excellent service. I initially went in for a State Inspection, oil change, and what I thought might be a leaking fluid line. The team quickly diagnosed the problem as a leaking strut, Jake laid out the problem and provided an estimate to replace the rear struts. What I truly appreciated was that Jake did not try and pressure me to make an immediate decision since my car is 17 years old. Rather he told me to think about it and if I decide to replace the struts to call him and he’ll order the parts.
CT
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Carol T.
Paoli, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
10
Routine ser
Scheduled routine service and they alerted me of the battery life was on the edge.
Was able to get and replace both batteries. Had my car back before noon.
Expensive day, but well worth every penny
..peace of mind 😌
CT
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Carol T.
Paoli, PA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Oil change
Look my car in for my usual oil change and asked to check the battery life...because of extremely cold weather lately.
Low and behold its life was on its last breath.
They took care of it right away and was kind enough to drive me home to avoid waiting around.

Thanks Jake and Jason.

P.s. willistown is dog friendly too
WM
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William M.
Malvern, PA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Excellent Service
Jason and his team communicate thoroughly and do fine work.
GC
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Greg C.
Exton, PA
Ford F-550 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great service.
For what ever truck or car we bring in they always take care and are very thorough
JJ
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John J.
West Chester, PA
Chevrolet Tracker
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
A+
THESE GUYS ARE THE BEST!!!!
SB
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Susan B.
Malvern, PA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Great service
Excellent work. Cost is discussed before work begins. No surprises when it is time to pick up your vehicle.
TL
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Thomas L.
Berwyn, PA
Honda Civic Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Willistown auto repair
Jason and his mechanics are very friendly and professional.
Displaying Review 1 - 15 of 269 in total
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